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IntouchCX Senior Process Associate Interview Questions and Answers for Experienced

Updated 25 Mar 2021

IntouchCX Senior Process Associate Interview Experiences for Experienced

1 interview found

Senior Process Associate Interview Questions & Answers

user image Anonymous

posted on 25 Mar 2021

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous experience? > Comfortable with night shift? > ** issue ** > Comfortable handling multiple chats at a time?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just focus on your previous work experience, if you could explain how and what was your role in the previous org that'd help. Honestly speaking I don't want anyone to join this org, until and unless you do not have an alternate.

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mrstorm
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Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Explain about previous work experience.
    • Add your answer
  • Q2. Explain about any topic in hindi
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of they check for language like English &hindi

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Oct 2020

Interview Questionnaire 

1 Question

  • Q1. 1.tell me about self ,2.what is Bpo ,and normal questions
    • Add your answer

Process Associate Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 3 Mar 2022

I applied via Campus Placement and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Financial and accounting concepts
    • Add your answer
  • Q2. What are derivatives and ratios
  • Ans. 

    Derivatives are financial instruments whose value is derived from an underlying asset. Ratios are mathematical expressions that compare two or more values.

    • Derivatives can be used for hedging or speculation.

    • Examples of derivatives include futures, options, and swaps.

    • Ratios can be used to analyze financial statements and performance.

    • Examples of ratios include price-to-earnings ratio and debt-to-equity ratio.

    • Answered by AI
    Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
Round 4 - Assignment 

Knowledge test on soft skills and accounting standards

Interview Preparation Tips

Interview preparation tips for other job seekers - Grab attention with creative answering techniques and feel free to answer them

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 24 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about yourself your current CTC and expectation
    • Add your answer
  • Q2. Tell about yourself your current CTC
    • Add your answer
  • Q3. Tell about your work profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for work but job is not secure

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Will have aptitude, English and logical reasoning

Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be free, easy interview. Communication skill should be good

Process Associate Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 22 Sep 2021

I applied via Campus Placement and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Basic accounting knowledge
    • Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. Family background
    • Add your answer
  • Q4. Where do you see yourself in next five years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your interview preparation, Don't hurry while answering to the interviewer's question, take pauses if required, think and then speak. Be natural, don't pretend to be extra-ordinary. Be honest at your speech and employers are in search for honest and loyal employees. Better if you mention your extra curicular activities. All the best!

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Oct 2020

Interview Questionnaire 

2 Questions

  • Q1. Sale something
    • Add your answer
  • Q2. Will you be able to besr pressure and complete Target late seating id there
    • Add your answer

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Basic que like tell me about yourself and why u want to join teleperformance?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - basic questions were asked like what is customer service?
what is empathy?
views on women empowerment?
what are the importance of customer service and why it is necessary?

Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 17 Dec 2020

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. The Very First question in any interview is Tell me about your self ?
    • Add your answer
  • Q2. They asked from you Come to know about this Company
    • Add your answer
  • Q3. Would you like to join immediately along with are you flexible be Time
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be fluent in English Communication
Ability to work in team and perform better
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IntouchCX Senior Process Associate Salary
based on 48 salaries
₹2.3 L/yr - ₹4.5 L/yr
10% less than the average Senior Process Associate Salary in India
View more details

IntouchCX Senior Process Associate Reviews and Ratings

based on 13 reviews

3.3/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

3.4

Salary

2.8

Job security

3.1

Company culture

3.1

Promotions

3.1

Work satisfaction

Explore 13 Reviews and Ratings
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