Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IntouchCX Team. If you also belong to the team, you can get access from here

IntouchCX Verified Tick

Compare button icon Compare button icon Compare
2.9

based on 1.9k Reviews

Play video Play video Video summary

Filter interviews by

IntouchCX Process Associate Interview Questions and Answers for Experienced

Updated 11 Oct 2024

IntouchCX Process Associate Interview Experiences for Experienced

1 interview found

Process Associate Interview Questions & Answers

user image Anonymous

posted on 11 Oct 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. What is yours favorite place?
  • Ans. 

    My favorite place is a secluded beach with crystal clear waters and white sandy shores.

    • Secluded beach

    • Crystal clear waters

    • White sandy shores

    • Answered by AI
    Add your answer
  • Q2. What do you know about customer care
  • Ans. 

    Customer care involves providing assistance and support to customers before, during, and after a purchase.

    • Customer care focuses on meeting the needs and expectations of customers

    • It involves listening to customer concerns and resolving issues in a timely manner

    • Building relationships with customers to ensure satisfaction and loyalty

    • Providing product information, assistance, and guidance to customers

    • Handling customer inqu...

    • Answered by AI
    Add your answer
  • Q3. Self introduction
    • Add your answer
  • Q4. What is bpo.Why you want to work with
  • Ans. 

    BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • Working in BPO provides opportunities for career growth and advancement, a...

    • Answered by AI
    Add your answer
Round 2 - Assignment 

What type of weather you like

Interview Preparation Tips

Interview preparation tips for other job seekers - I will share my one of the worst experience with intouch cx in hi-tech city mindspace. On 7-10-2024.In the 2 ND round assessment. I got a mail that I disqualified in the round after that I went home around at 5 at evening a person called me come to office by 6 you have your manager round you should asked me before leaving Come how fast it is possible. Then I reached there from kukatpally.after that I cleared 2 rounds typing and manager round by 7 at 8.40.He said you got selected tomorrow you will get a call for documents verification. Today which is 11-10-2024. A female hr called me saying you didn't cleared in last round. Again come to interview on Monday. I think they will reject in this in some other rounds and behave like nothing happened before how dirty minds they are playing with people likedon't know why this people are stupid are what. Weird company.the employees there having shit on there brain. Very dumb heads.If I get a chance I will definitely give one niece slap to the person called me.even I come to know few people have experienced same like me. After me my friend went to the interview she told me about it. So don't believe this company.i say no to giving interview and wasting our time.I have faith in the god some day they will feel the pain I felt today.

Top trending discussions

View All
Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about IntouchCX?
Ask anonymously on communities.

Interview questions from similar companies

Process Associate Interview Questions & Answers

Infosys user image Anonymous

posted on 24 Aug 2021

I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. This was my 1st company and I was fresher so basis introduction and why should we hire you for this particular position,
    • Add your answer
  • Q2. One more questions ask if as a fresher if we choose in this company and for future, they gave Good salary offer what will do? And one more question ask what is important for you money or job.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall it was a good experience and management checking the person is thinking for long term and short term mindset is very important .

Process Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 11 Nov 2022

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic questions regards maths, then English

Round 2 - HR 

(2 Questions)

  • Q1. Details about one self
    • Add your answer
  • Q2. Why you chose Wipro?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and whatever the HR asks just don’t stammer

Process Associate Interview Questions & Answers

Infosys user image Anonymous

posted on 19 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Personal information
    • Add your answer
  • Q2. About myself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax, attend with a calm mind

Process Associate Interview Questions & Answers

TCS user image Anonymous

posted on 4 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic excel and grammar questions

Round 2 - Group Discussion 

A topic would be given to the candidates. Ex. "Pro's and Con's of social media"

Round 3 - Technical 

(1 Question)

  • Q1. Meaning of financial terms. My Self.
  • Ans. 

    Financial terms refer to the vocabulary used in the world of finance and economics.

    • Financial terms include words and phrases related to investments, banking, accounting, and more.

    • Examples of financial terms include assets, liabilities, interest rates, dividends, and capital gains.

    • Understanding financial terms is important for making informed financial decisions and communicating effectively with financial professionals

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and its ok if you miss to answer any question.

Process Associate Interview Questions & Answers

Infosys user image Anonymous

posted on 1 Dec 2021

I applied via Campus Placement and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was easy and if you prepare well you can definitely crack it

Process Associate Interview Questions & Answers

TCS user image Anonymous

posted on 9 Feb 2022

I applied via Campus Placement and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Do with confidence prepare your self

Round 2 - Group Discussion 

Start putting your points on first 3 mins only

Round 3 - Technical 

(1 Question)

  • Q1. Some accounts based questions
    • Add your answer
Round 4 - HR 

(5 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Where do you see yourself in 5 years?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer

Interview Preparation Tips

Topics to prepare for TCS Process Associate interview:
  • Technical Skills
Interview preparation tips for other job seekers - Please stick on to the resume and prepare in advance talk with confidence

Process Associate Interview Questions & Answers

TCS user image Mohammed Javeed Rahman

posted on 15 Jul 2020

Interview Questionnaire 

1 Question

  • Q1. Tell me what you self
  • Ans. 

    I am a dedicated and detail-oriented individual with strong analytical skills and a passion for process improvement.

    • I am highly organized and able to multitask effectively

    • I have experience in data analysis and problem-solving

    • I am a quick learner and always eager to expand my knowledge and skills

    • Answered by AI
    Add your answer

Process Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 27 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It includes basic English, reasoning and Quantitative questions

Interview Preparation Tips

Interview preparation tips for other job seekers - For a freshers WiproBPS is always a good option to start his career

Process Associate Interview Questions & Answers

TCS user image Anonymous

posted on 21 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. General English speaking ability
  • Ans. A short speech in any topic
    • Answered by Vijay Rajasekaran
    Add your answer
  • Q2. Identify langauge skills
    • Add your answer
  • Q3. This test will be on a computer to identify language skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For a Voice or Semi voice process, just make sure that you are good with your English language skills.
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Process Associate interview for experienced candidates?
IntouchCX interview process for experienced candidates usually has 2 rounds. The most common rounds in the IntouchCX interview process for experienced candidates are HR and Assignment.
How to prepare for IntouchCX Process Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Communication Skills, International Voice Process, chat, chat support and customer support.
What are the top questions asked in IntouchCX Process Associate interview for experienced candidates?

Some of the top questions asked at the IntouchCX Process Associate interview for experienced candidates -

  1. What do you know about customer c...read more
  2. What is bpo.Why you want to work w...read more

Tell us how to improve this page.

IntouchCX Interviews By Designations

Interview Questions for Popular Designations

IntouchCX Process Associate Interview Process for Experienced

based on 1 interview

Interview experience

1
  
Bad
View more

Process Associate Interview Questions from Similar Companies

Genpact Process Associate Interview Questions
3.8
 • 482 Interviews
TCS Process Associate Interview Questions
3.7
 • 128 Interviews
Capgemini Process Associate Interview Questions
3.7
 • 97 Interviews
Wipro Process Associate Interview Questions
3.7
 • 92 Interviews
HCLTech Process Associate Interview Questions
3.5
 • 41 Interviews
Tech Mahindra Process Associate Interview Questions
3.5
 • 24 Interviews
WNS Process Associate Interview Questions
3.4
 • 18 Interviews
Concentrix Corporation Process Associate Interview Questions
3.8
 • 14 Interviews
Infosys BPM Process Associate Interview Questions
3.6
 • 11 Interviews
Infosys Process Associate Interview Questions
3.6
 • 10 Interviews
View all
IntouchCX Process Associate Salary
based on 57 salaries
₹1.9 L/yr - ₹4 L/yr
9% less than the average Process Associate Salary in India
View more details

IntouchCX Process Associate Reviews and Ratings

based on 13 reviews

2.8/5

Rating in categories

2.6

Skill development

2.6

Work-life balance

2.6

Salary

2.6

Job security

2.7

Company culture

2.5

Promotions

2.4

Work satisfaction

Explore 13 Reviews and Ratings
IntouchCX Salaries in India
E Support Officer
1.3k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior E Support Officer
620 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Consultant
316 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Quality Analyst
260 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Support Executive
241 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare IntouchCX with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview