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iEnergizer
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I was interviewed in Jan 2025.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
I have over 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.
Worked as a Customer Support Representative at Company X for 3 years
Managed a team of support agents and implemented new training programs
Handled escalated customer complaints and resolved issues efficiently
Utilized CRM software to track customer interactions and improve response times
In 5 years, I see myself as a seasoned Customer Support Executive leading a team and implementing innovative solutions.
Advancing to a managerial role within the customer support department
Implementing new technologies to improve customer service efficiency
Mentoring and training new customer support representatives
Contributing to the overall growth and success of the company
I applied via Walk-in
I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.
iEnergizer interview questions for designations
I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
posted on 22 Apr 2021
I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.
posted on 17 Jan 2021
I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.
posted on 19 Jun 2021
Some of the top questions asked at the iEnergizer Customer Support Executive interview for freshers -
The duration of iEnergizer Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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