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iEnergizer Customer Support Executive Interview Questions and Answers for Freshers

Updated 1 Apr 2025

iEnergizer Customer Support Executive Interview Experiences for Freshers

4 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Tell me about your work experience
  • Ans. 

    I have over 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Worked as a Customer Support Representative at Company X for 3 years

    • Managed a team of support agents and implemented new training programs

    • Handled escalated customer complaints and resolved issues efficiently

    • Utilized CRM software to track customer interactions and improve response times

  • Answered by AI
  • Q3. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a seasoned Customer Support Executive leading a team and implementing innovative solutions.

    • Advancing to a managerial role within the customer support department

    • Implementing new technologies to improve customer service efficiency

    • Mentoring and training new customer support representatives

    • Contributing to the overall growth and success of the company

  • Answered by AI

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. Self introduction, About our native place
Round 2 - Behavioral 

(1 Question)

  • Q1. Self introduction, why should i hire you , About our native place

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills ,Fulent in English and Atleast one reasonable language

Customer Support Executive Interview Questions Asked at Other Companies for Fresher

Q1. Do you have aadhaar card with phone number linked with it?
Q2. Final evaluation question *" if you came across with an aggressiv ... read more
Q3. How you sale insurance policy to the customer?
asked in Amazon
Q4. How to handle the system and all including desktop.
Q5. What do you mean by customer support

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your previous job experience
  • Q2. How did u send your lockdown
  • Q3. Tell me about yourself

I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - Self introduce 

(1 Question)

  • Q1. Self introduce and One topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Not bad and more partiality no salary hike

iEnergizer interview questions for designations

 Customer Support

 (2)

 Customer Support Associate

 (10)

 Senior Customer Support Executive

 (2)

 Assistant Customer Support Executive

 (2)

 Global Customer Support

 (1)

 Engineer- Customer Support

 (1)

 Customer Executive

 (15)

 Customer Care Executive

 (113)

Customer Support Executive Jobs at iEnergizer

View all

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale a pen or property?
  • Ans. 

    As a Sales Executive, I would sell both a pen and property by highlighting their unique features and benefits.

    • For selling a pen, I would emphasize its smooth writing experience, durability, and versatility. I would showcase how it can be used for various purposes like writing, drawing, and signing documents.

    • For selling property, I would focus on its location, amenities, and potential for investment or personal use. I w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview a interviewer change your confident and knowledge for eh: if it's sales than they will give u any object like pen or bottle u just have to show how u will sale it
So u have to explain about the quality color and stability and how to use and where by giving example
It will surely help you

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Product knowledge
  • Q3. How to achieve goal
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you are looking for this job ,why you choose this place and designation ,what are you weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence , speak in a pleasant and good manner ,dress well and show your personality ,be answerable to each and every question ,if unable then can deny in a polite manner thats all

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - Assignment 

Na

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple , communication should be fluent and be confident 😎

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Support Executive interview for freshers?
iEnergizer interview process for freshers usually has 1-2 rounds. The most common rounds in the iEnergizer interview process for freshers are HR, Behavioral and One-on-one Round.
How to prepare for iEnergizer Customer Support Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Inbound Process, inbound voice process, Domestic BPO, customer support and Communication Skills.
What are the top questions asked in iEnergizer Customer Support Executive interview for freshers?

Some of the top questions asked at the iEnergizer Customer Support Executive interview for freshers -

  1. What is Black Lives Matter moveme...read more
  2. Easy question but one should have a good communication well speaking English an...read more
  3. Tell me something about your previous work experie...read more
How long is the iEnergizer Customer Support Executive interview process?

The duration of iEnergizer Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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iEnergizer Customer Support Executive Interview Process for Freshers

based on 1 interview

Interview experience

4
  
Good
View more
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Support Executive Salary
based on 1.2k salaries
₹1.1 L/yr - ₹6 L/yr
11% more than the average Customer Support Executive Salary in India
View more details

iEnergizer Customer Support Executive Reviews and Ratings

based on 925 reviews

4.4/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.4

Salary

4.3

Job security

4.4

Company culture

4.2

Promotions

4.3

Work satisfaction

Explore 925 Reviews and Ratings
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