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iEnergizer Customer Support Executive Interview Questions and Answers for Freshers

Updated 11 Mar 2025

iEnergizer Customer Support Executive Interview Experiences for Freshers

4 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Tell me about your work experience
  • Ans. 

    I have over 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Worked as a Customer Support Representative at Company X for 3 years

    • Managed a team of support agents and implemented new training programs

    • Handled escalated customer complaints and resolved issues efficiently

    • Utilized CRM software to track customer interactions and improve response times

  • Answered by AI
  • Q3. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a seasoned Customer Support Executive leading a team and implementing innovative solutions.

    • Advancing to a managerial role within the customer support department

    • Implementing new technologies to improve customer service efficiency

    • Mentoring and training new customer support representatives

    • Contributing to the overall growth and success of the company

  • Answered by AI

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. Self introduction, About our native place
Round 2 - Behavioral 

(1 Question)

  • Q1. Self introduction, why should i hire you , About our native place

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills ,Fulent in English and Atleast one reasonable language

Customer Support Executive Interview Questions Asked at Other Companies for undefined

Q1. Do you have aadhaar card with phone number linked with it?
Q2. Final evaluation question *" if you came across with an aggressiv ... read more
Q3. How you sale insurance policy to the customer?
asked in Amazon
Q4. How to handle the system and all including desktop.
Q5. What do you mean by customer support

I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - Self introduce 

(1 Question)

  • Q1. Self introduce and One topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Not bad and more partiality no salary hike

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your previous job experience
  • Q2. How did u send your lockdown
  • Q3. Tell me about yourself

iEnergizer interview questions for designations

 Customer Support

 (1)

 Customer Support Associate

 (8)

 Assistant Customer Support Executive

 (2)

 Senior Customer Support Executive

 (2)

 Engineer- Customer Support

 (1)

 Global Customer Support

 (1)

 Customer Executive

 (12)

 Customer Care Executive

 (96)

Customer Support Executive Jobs at iEnergizer

View all

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you do yesterday?

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Group discussion
  • Q2. Operational round
  • Q3. HR and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview Questionnaire 

1 Question

  • Q1. Self introduction, about our native special and college days etc

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Support Executive interview for freshers?
iEnergizer interview process for freshers usually has 1-2 rounds. The most common rounds in the iEnergizer interview process for freshers are HR, Behavioral and One-on-one Round.
How to prepare for iEnergizer Customer Support Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Inbound Process, inbound voice process, customer support, Domestic BPO and Inbound Calls.
What are the top questions asked in iEnergizer Customer Support Executive interview for freshers?

Some of the top questions asked at the iEnergizer Customer Support Executive interview for freshers -

  1. Can you provide an overview of your professional background and personal intere...read more
  2. What is Black Lives Matter moveme...read more
  3. Easy question but one should have a good communication well speaking English an...read more
How long is the iEnergizer Customer Support Executive interview process?

The duration of iEnergizer Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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iEnergizer Customer Support Executive Interview Process for Freshers

based on 1 interview

Interview experience

4
  
Good
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iEnergizer Customer Support Executive Salary
based on 1.1k salaries
₹1.1 L/yr - ₹6 L/yr
20% more than the average Customer Support Executive Salary in India
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iEnergizer Customer Support Executive Reviews and Ratings

based on 905 reviews

4.4/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.4

Salary

4.4

Job security

4.4

Company culture

4.3

Promotions

4.3

Work satisfaction

Explore 905 Reviews and Ratings
Customer Support Executive

Noida

0-5 Yrs

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Customer Support Executive

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0-4 Yrs

₹ 0.5-0.7 LPA

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