Premium Employer

i

This company page is being actively managed by iEnergizer Team. If you also belong to the team, you can get access from here

iEnergizer Verified Tick

Compare button icon Compare button icon Compare
4.7

based on 20.8k Reviews

Filter interviews by

iEnergizer Customer Support Associate Interview Questions and Answers for Experienced

Updated 15 Apr 2024

2 interviews found

Sort by: Popular

Customer Support Associate Interview Questions

user image Mandy sandhu

posted on 23 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Rolls and responsibilities of last job
3

One-on-one Round (1 Question)

  • Q1. How did you spent your last birthday

Interview Preparation Tips

Interview preparation tips for other job seekers - Come and join this company, suppotive staff and beautiful environment

Customer Support Associate Interview Questions

user image Paridhi Dixit

posted on 15 Apr 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Apr 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself
2

One-on-one Round (1 Question)

  • Q1. What do you understand about customer service?

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. SELF INTRODUCTION ? WHEN YOU WORKING & WHATS YOUR COMPANY NAME BEFORE ? HOW MUCH YEAR YOUR WORK EXPERINCE BEFORE COMPANY ? WHAT YOUR SALARY BEFORE COMPANY ?
2

Coding Test Round

Typing and grammar test in mobile .

3

Behavioral Round (1 Question)

  • Q1. Self introduction ? Why you get this job ? Why am select you ? How much you get this before salary ? Some English newspaper reading .

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 YEAR WORKING EXPERINCE IS COMPLSORY.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Nov 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. I gave my self introduction and i briefly explain about my education qualification
  • Q2. Explain about your favourite sport
  • Q3. Tell me about your home town
3

HR Round (1 Question)

  • Q1. In hr round i gave brife introduction about me and hr asked me some questions about online shopping and i answered the question after that round he promoted me ...read more
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023.

2 Interview Rounds

1

Aptitude Test Round

Excellent and good ..in short test is easy if you have relevant knowledge

2

HR Round (3 Questions)

  • Q1. Easy to go and well organized
  • Q2. What was my fav subject
  • Q3. R u comfortable in rotational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Why would you prefer Q Connect?
  • Q2. Better Growth Opportunity and a friendly environment to work.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. listen carefully to the interviewer.
2.Research for industry and company.
3.Reasons for job.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via YouTube and was interviewed in Sep 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

There was a Versant test you have to score good in order to get the interview call

3

HR Round (1 Question)

  • Q1. There's an HR round and she'll ask about your self, about your city and your basic understanding. Just to check your communication skills.
4

One-on-one Round (3 Questions)

  • Q1. Operation round
  • Q2. About yourself and your experiences.
  • Q3. Basic knowledge about the process you're hiring.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, try to answer every question asked to you. Avoid grammatically errors.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Jul 2023.

2 Interview Rounds

1

Assignment Round

All questions were related to communication skills.

2

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. How did you celebrate your last birthday?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during interview
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me About youself
  • Q2. Tell me about Hobbies
  • Q3. Tell me about you experience
  • Q4. Where do you see youself in five year
  • Q5. Are you comfortable in rotation shifts and off

Interview Preparation Tips

Interview preparation tips for other job seekers - Good command on you english communication skill.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Normal question about myself
  • Q2. Why do you want to join this company
2

Aptitude Test Round

Writing and understand language

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a in a 5 part. English language understanding. Email writing

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Support Associate interview for experienced candidates?
iEnergizer interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the iEnergizer interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer Customer Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Communication Skills, Customer Service, inbound, Blended Process and Chat Support.
What are the top questions asked in iEnergizer Customer Support Associate interview for experienced candidates?

Some of the top questions asked at the iEnergizer Customer Support Associate interview for experienced candidates -

  1. What do you understand about customer servi...read more
  2. Tell me about the climate conditions of tod...read more
  3. How do you deal with angry custom...read more
How long is the iEnergizer Customer Support Associate interview process?

The duration of iEnergizer Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

People are getting interviews through

based on 1 iEnergizer interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Support Associate Salary
based on 100 salaries
₹1.9 L/yr - ₹5 L/yr
At par with the average Customer Support Associate Salary in India
View more details

iEnergizer Customer Support Associate Reviews and Ratings

based on 113 reviews

4.7/5

Rating in categories

4.6

Skill development

4.5

Work-Life balance

4.6

Salary & Benefits

4.6

Job Security

4.6

Company culture

4.5

Promotions/Appraisal

4.5

Work Satisfaction

Explore 113 Reviews and Ratings
Customer Service Executive
2.2k salaries
unlock blur

₹0.6 L/yr - ₹6 L/yr

Senior Executive
1.8k salaries
unlock blur

₹1.2 L/yr - ₹7 L/yr

Customer Care Executive
1.5k salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Senior Customer Service Executive
1.2k salaries
unlock blur

₹1.1 L/yr - ₹7 L/yr

Customer Support Executive
1.1k salaries
unlock blur

₹1.1 L/yr - ₹6 L/yr

Explore more salaries
Compare iEnergizer with

Genpact

3.9
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview