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iEnergizer Chat and Email Support Executive Interview Questions and Answers for Experienced

Updated 13 Jul 2024

iEnergizer Chat and Email Support Executive Interview Experiences for Experienced

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself?
  • Q2. Previous job profile?
Round 2 - Assignment 

Passage writing on a given topic.

Round 3 - Aptitude Test 

HR ma’am asked me to give a OEPT test (verbal english) for an email process interview process. Scored 70+ in all three sections of OEPT (as results displayed in real-time after completion). Surprisingly, HR MA’AM then told that overall score is 56 because that is calculated DIFFERENTLY.

Interview Preparation Tips

Interview preparation tips for other job seekers - Their HR calls people for interview by giving incorrect info.
You get rejected with a wrong reason.
HR suggests to contact recruiter and they offer then what they actually have.
The path of hiring.

Interview questions from similar companies

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Useless questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They only done no English Just have to go and take offer letter worst experience

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join this company?
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared completely from dressing sense to documents.
You should know that you facing an unknown person so don't hesitate .
Confidence is the key of success.
Most important thing is interviewer see in your personality how do you handle failure in your life

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Computer based aptitude and typing assignment

Round 3 - One-on-one 

(1 Question)

  • Q1. Operations round- asked about self and discussion on past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Can do attitude with confidence and good communication skills

Interview Questionnaire 

1 Question

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone,...

  • Answered by AI

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Do you have vehicle Are you comfortable to do this job Why should we hire you Previous working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please tell everything true about yourself so that you don't have to face any problem in future and work with full dedication for the company and for yourself as well

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro and a topic in gd

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it is a good company to start a carrier.work pressure is more.only for taking a experience it is a good company to start a carrier

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Assignment 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Hgs is a wonderful company.....which gave opportunity to know my ability....

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Breifly introduce yourself
  • Q2. About college intership what is sales waht is BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your communication or your word and a littelbit awarness about BPO

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Chat and Email Support Executive interview for experienced candidates?
iEnergizer interview process for experienced candidates usually has 3 rounds. The most common rounds in the iEnergizer interview process for experienced candidates are HR, Assignment and Aptitude Test.

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iEnergizer Chat and Email Support Executive Interview Process for Experienced

based on 1 interview

Interview experience

1
  
Bad
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iEnergizer Chat and Email Support Executive Salary
based on 12 salaries
₹2 L/yr - ₹4.2 L/yr
10% less than the average Chat and Email Support Executive Salary in India
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iEnergizer Chat and Email Support Executive Reviews and Ratings

based on 11 reviews

4.5/5

Rating in categories

4.2

Skill development

4.4

Work-life balance

4.2

Salary

4.2

Job security

4.5

Company culture

4.2

Promotions

4.4

Work satisfaction

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