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iEnergizer Chat and Email Support Executive Interview Questions and Answers for Experienced

Updated 13 Jul 2024

iEnergizer Chat and Email Support Executive Interview Experiences for Experienced

1 interview found

Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 13 Jul 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself?
    • Add your answer
  • Q2. Previous job profile?
    • Add your answer
Round 2 - Assignment 

Passage writing on a given topic.

Round 3 - Aptitude Test 

HR ma’am asked me to give a OEPT test (verbal english) for an email process interview process. Scored 70+ in all three sections of OEPT (as results displayed in real-time after completion). Surprisingly, HR MA’AM then told that overall score is 56 because that is calculated DIFFERENTLY.

Interview Preparation Tips

Interview preparation tips for other job seekers - Their HR calls people for interview by giving incorrect info.
You get rejected with a wrong reason.
HR suggests to contact recruiter and they offer then what they actually have.
The path of hiring.

Top trending discussions

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Interview Tips & Stories
1d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

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  • Q2. Privious job related questions?
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Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

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  • Q1. Last experience, self introduction etc..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 Jul 2021

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About the process u wants to know .basic qualifications like
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and be a active listner and reply with confidence .

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 23 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. How did you spend yesterday/weekend?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. How much aware are you with yourself
    • Add your answer
  • Q3. Key skills knowledge about your attitude towards customers
    • Add your answer
  • Q4. How well spoken are you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why do you want us to hire you?
  • Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Google search
Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.


All the best!

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 10 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer
  • Q9. Why do you think that you are fit for this job that you have applied for?
    • View 4 more answers
  • Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?
    • View 5 more answers

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Personality Development
  • Communication Skills
  • Fluent English Speaking
  • Computer Basics
Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Dec 2020

Interview Questionnaire 

1 Question

  • Q1. Reading credit card quires.
    • Add your answer

Senior Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 14 Jul 2022

I was interviewed before Jul 2021.

Round 1 - Aptitude Test 

Logical reasoning, GAAP and English

Round 2 - Technical 

(1 Question)

  • Q1. Taxation and business finance questions mostly
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Personal experiences and preferences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer only if you know what you are talking about
More about working at iEnergizer

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Chat and Email Support Executive interview for experienced candidates?
iEnergizer interview process for experienced candidates usually has 3 rounds. The most common rounds in the iEnergizer interview process for experienced candidates are HR, Assignment and Aptitude Test.

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iEnergizer Chat and Email Support Executive Interview Process for Experienced

based on 1 interview

Interview experience

1
  
Bad
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iEnergizer Chat and Email Support Executive Salary
based on 12 salaries
₹2 L/yr - ₹4.2 L/yr
9% less than the average Chat and Email Support Executive Salary in India
View more details

iEnergizer Chat and Email Support Executive Reviews and Ratings

based on 11 reviews

4.5/5

Rating in categories

4.2

Skill development

4.4

Work-life balance

4.2

Salary

4.2

Job security

4.5

Company culture

4.2

Promotions

4.4

Work satisfaction

Explore 11 Reviews and Ratings
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