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ICICI Bank Relationship Manager Interview Questions, Process, and Tips

Updated 28 Jan 2025

Top ICICI Bank Relationship Manager Interview Questions and Answers

  • Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other ...read more
  • Q2. If customer is so angry in that time how to motivate them
  • Q3. How will you communicate with customers ?
View all 80 questions

ICICI Bank Relationship Manager Interview Experiences

290 interviews found

Relationship Manager Interview Questions & Answers

user image Annaiabirami N

posted on 16 Jun 2022

I applied via Company Website and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Logical questions 

(2 Questions)

  • Q1. Basic questions were asked. This is mostly psychology based. Eg. How to handling various types situations. That's it.
  • Q2. Eg: now your working in a reputed company. Your close friend or colleague doing malpractice in their work. While that situation what will you do? You will report to your manager or you will hide your colle...
Round 2 - Aptitude Test 

Basic maths, logical reasoning

Round 3 - HR 

(1 Question)

  • Q1. You have take a leave for your most important family functions before you informed your boss, he also granted to you happily. Now you are in function and enjoy with your family and friends. At that time y...

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't overthink and fear regarding interviewers, their questions. Just relax your mindset. First, gothrough your resume fully. Second to know about company basic details. Third, your self intro. Finally, be bold and clean answer provide to interviewers questions. Major importance is your dresscode and your activity is also important part of your selection.

I applied via Approached by Company and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Reason to join ICICI Bank or to switch from your existing job
  • Q2. Awareness of the profile for which being interviewed
  • Q3. Willingness to relocate
  • Q4. Future planning about career
  • Q5. Expectation of salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good organisation to work with however considering current appraisal policy joining at higher levels would be good.

Relationship Manager Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. How will you market banking products ? Are you willing to work at ... read more
Q2. If you customer is unhappy with some sort of your behaviour and w ... read more
asked in ICICI Bank
Q3. If customer is so angry in that time how to motivate them
asked in DCB Bank
Q4. What's document required for salaried person to buy property?
asked in Axis Bank
Q5. 1)How will you extend business of bank. 2) How will you pitch the ... read more

I applied via Campus Placement and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself, SIP related questions and questions related to activities in my resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself, don't be overconfident and keep yourself calm, listen to questions carefully take 2 seconds pause before answering your questions.
Most importantly don't be under prepared for any interview.

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Only how much revenue you ll be give evrey month...only sales related question thats it.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was so much excited, i cant slepp those days...

ICICI Bank interview questions for designations

 Senior Relationship Manager

 (7)

 Asset Relationship Manager

 (2)

 Key Relationship Manager

 (1)

 Relationship Manager Preferred Banking

 (1)

 Deputy Relationship Manager

 (2)

 Branch Relationship Manager

 (9)

 NRI Relationship Manager

 (5)

 Virtual Relationship Manager

 (2)

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Only how much revenue you ll be give evrey month...only sales related question thats it.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was so much excited, i cant slepp those days...

Get interview-ready with Top ICICI Bank Interview Questions

I applied via Company Website and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

8 Questions

  • Q1. "Digitalisation in banking sector " it was my G.D topic.
  • Ans. 

    Digitalisation in banking sector has revolutionized the way banking is done.

    • Digitalisation has made banking more convenient and accessible for customers.

    • Online banking, mobile banking, and digital wallets are some examples of digitalisation in banking.

    • Digitalisation has also led to the development of new financial products and services.

    • It has improved the efficiency and speed of banking operations.

    • However, digitalisati...

  • Answered by AI
  • Q2. After I got selected for for interview their first question was 1) Tell me about yourself.
  • Q3. Have you any knowledge about ICICI Bank ?
  • Q4. Yes, it's one of the largest bank in India it's a commercial bank. You also mentioned name of the CEO, head office where situated, few banking products name.
  • Q5. Sell me this pen
  • Ans. 

    This pen is a must-have for anyone who values quality and style.

    • This pen is made with high-quality materials that ensure a smooth writing experience.

    • It has a sleek and stylish design that will make you stand out in any setting.

    • The pen is also refillable, making it a sustainable and cost-effective choice.

    • It's perfect for professionals, students, and anyone who wants to make a statement with their writing.

    • With this pen, ...

  • Answered by AI
  • Q6. Firstly I took the pen from his hand and searched the name of the company and the price of the pen after that I was able to convinced him that at this price you would able to use the branded pen. Actually ...
  • Q7. As I see in your resume that you are a B.TECH engineer then why you want to join in Bank?
  • Q8. Sir I came to know that your po program teaches me various subjects and knowledge building programs which are relevant to my current degree and if I will selected then I will be lucky enough also I learn t...

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on English, in interview process you should give answer in English only.

Relationship Manager Jobs at ICICI Bank

View all

Interview Questionnaire 

1 Question

  • Q1. Connect in corporates

Interview Preparation Tips

Interview preparation tips for other job seekers - Better review your recent engagements with corporate clients

Interview Questionnaire 

1 Question

  • Q1. Intro.,why should we hire you?,&many more

I applied via Company Website and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

They asked me to write an essay

Round 3 - Aptitude Test 

There are some set of questions of simple maths English and general knowledge

Round 4 - HR 

(3 Questions)

  • Q1. Whatever they ask just answer them with confidence
  • Q2. What do you know about sales?
  • Ans. 

    Sales involves the process of convincing potential customers to purchase a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and persuasion skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Closing the sale is the ultimate goal

    • Examples include selling cars, insurance, or software

  • Answered by AI
  • Q3. How will you communicate with customers ?
  • Ans. 

    I will communicate with customers through various channels and tailor my approach to their preferences.

    • I will ask customers their preferred method of communication

    • I will use email, phone, and in-person meetings as appropriate

    • I will be responsive and timely in my communication

    • I will listen actively and address any concerns or questions

    • I will provide regular updates on account activity and performance

    • For example, if a cu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and be yourself. If you love to talk with random people you can do banking also. Its all about communication skill.

I applied via Campus Placement and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General questions related to banking and sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Have some idea about banking and it's products

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Relationship Manager interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for ICICI Bank Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Relationship Management, Sales, Working Capital, Banking and Portfolio Management.
What are the top questions asked in ICICI Bank Relationship Manager interview?

Some of the top questions asked at the ICICI Bank Relationship Manager interview -

  1. How will you market banking products ? Are you willing to work at the ground le...read more
  2. If customer is so angry in that time how to motivate t...read more
  3. How will you communicate with customer...read more
How long is the ICICI Bank Relationship Manager interview process?

The duration of ICICI Bank Relationship Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Relationship Manager Interview Process

based on 391 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
  • HR Round - 3
  • Personal Interview1 Round
View more
ICICI Bank Relationship Manager Salary
based on 12.9k salaries
₹2.3 L/yr - ₹11 L/yr
44% more than the average Relationship Manager Salary in India
View more details

ICICI Bank Relationship Manager Reviews and Ratings

based on 3.5k reviews

3.9/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

3.7

Salary

4.0

Job security

3.7

Company culture

3.7

Promotions

3.5

Work satisfaction

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