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Freshworks Interview Questions, Process, and Tips

Updated 18 Mar 2025

Top Freshworks Interview Questions and Answers

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Freshworks Interview Experiences

Popular Designations

160 interviews found

I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to grow business in pandemic
  • Ans. 

    To grow business in pandemic, focus on digital transformation, adapt to changing customer needs, and explore new markets.

    • Invest in digital marketing and e-commerce platforms

    • Offer flexible payment and delivery options

    • Develop new products or services that cater to pandemic-related needs

    • Explore new markets or partnerships

    • Prioritize customer communication and support

    • Optimize supply chain and operations for efficiency

    • Consid...

  • Answered by AI
  • Q2. Remote working is the trend - how does this augur for customer relations
  • Ans. 

    Remote working can positively impact customer relations by providing flexibility, accessibility, and personalized communication.

    • Remote working allows for more flexibility in scheduling meetings and calls with customers

    • It also allows for easier accessibility to customers in different time zones or locations

    • Personalized communication can be achieved through video conferencing and screen sharing

    • Remote working can also lea...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Look at every opportunity to engage- support leadership team in ferreting out high potential accounts for deepening engagement

Senior Business Development Manager Interview Questions asked at other Companies

Q1. 2] Sell me Something and Sales pitch that to aggressive ?
View answer (4)

Demo Engineer Interview Questions & Answers

user image Anonymous

posted on 10 Mar 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. This the new position so it's new to them also so it's only check that how you communicate between you and interview.
  • Q2. There is no such questions they asked
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. The HR tells first round is based on communication skill, actual truth is everything is asked in the first round itself, not only communication but technical knowledge too, so should not listen to HR and p...

Interview Preparation Tips

Interview preparation tips for other job seekers - Should not listen to what HR tells, they give a demo call for candidates about the interview process but it is asked beyond that , no use of it at all.

Product Specialist Interview Questions asked at other Companies

Q1. How product specialist is different from product analyst?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Work ex-related question were asked like - 1. what's the product 2. why its important 3. what's the problem statement
  • Q2. Prioritization and product roadmap questions 1. what's in your roadmap 2. how would you prioritize those

Product Manager Interview Questions asked at other Companies

Q1. You see the number of people cancelling the order increasing. Cancel window 24 hours. What would you do?
View answer (26)

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Product Specialist

 (7)

 Onboarding Specialist

 (7)

 Software Engineer

 (6)

 Graduate Trainee

 (5)

 fresher

 (4)

 Customer Success Manager

 (3)

Interview Questions & Answers

user image Anonymous

posted on 23 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. What I have to do in this job
  • Q2. What's my job in this
  • Q3. What kind of company is this
  • Q4. And what I want to do for this company
Round 2 - Group Discussion 

I can do good group discussion also I have leader ship qualitys

Interview Preparation Tips

Interview preparation tips for other job seekers - Be onest

Get interview-ready with Top Freshworks Interview Questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Elevator travel, find the no. of hops
  • Ans. 

    The question is asking to calculate the number of hops an elevator needs to travel between floors.

    • Calculate the difference between the starting floor and the destination floor

    • Divide the difference by the maximum number of floors the elevator can travel in one hop

    • Round up the result to get the number of hops needed

  • Answered by AI
  • Q2. Beautiful Array
  • Q3. Transactions in spring boot
  • Ans. 

    Transactions in Spring Boot manage database transactions in a declarative way.

    • Spring Boot uses @Transactional annotation to mark a method as transactional.

    • Transactions can be managed at class level or method level.

    • Rollback can be configured based on specific exceptions.

    • Example: @Transactional(propagation = Propagation.REQUIRED, rollbackFor = Exception.class)

  • Answered by AI

Skills evaluated in this interview

Top Freshworks Lead Software Engineer Interview Questions and Answers

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
View answer (1)

Lead Software Engineer Interview Questions asked at other Companies

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
View answer (1)

Sdet Lead Interview Questions & Answers

user image Anonymous

posted on 4 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Check palindrom from given string
  • Ans. 

    Check if a given string is a palindrome

    • Iterate through the string from both ends and compare characters

    • Ignore spaces and punctuation marks while checking for palindrome

    • Convert the string to lowercase for case-insensitive comparison

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Debugging an application and wirtting cases
  • Ans. 

    Debugging an application involves identifying and fixing issues in the code, while writing test cases ensures the application functions correctly.

    • Understand the functionality of the application and identify the root cause of the issue

    • Use debugging tools like breakpoints, logging, and stack traces to pinpoint the problem

    • Write test cases to cover different scenarios and ensure the issue is resolved

    • Reproduce the issue to ...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Combination of abvoe two rounds
Round 4 - Technical 

(1 Question)

  • Q1. Combination of above three rounds
Round 5 - HR 

(1 Question)

  • Q1. Discussed about why this company and the compensation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and attend

Skills evaluated in this interview

Sdet Lead Interview Questions asked at other Companies

Q1. write a palindrome program without using any in-build method. if there are 500 test cases and need to run only 50 test cases, then how to approach and do it? what is the framework used in your project? how will you handle if a team member w... read more
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Can you describe your experience in facilities administration?
  • Ans. 

    I have extensive experience in facilities administration, focusing on efficient operations and compliance in various environments.

    • Managed a team of 10 in overseeing daily operations of a 200,000 sq. ft. facility, ensuring optimal performance and safety.

    • Implemented a preventive maintenance program that reduced equipment downtime by 30%, enhancing overall productivity.

    • Coordinated with contractors for renovations, success...

  • Answered by AI
  • Q2. What is your knowledge of our company and its requirements regarding facilities?
  • Ans. 

    Your company excels in facility management, focusing on efficiency, safety, and sustainability in diverse environments.

    • Strong emphasis on sustainability practices, such as energy-efficient systems and waste reduction initiatives.

    • Commitment to safety standards, ensuring compliance with OSHA regulations and regular safety audits.

    • Experience in managing diverse facilities, from corporate offices to healthcare environments,...

  • Answered by AI
  • Q3. What are the key responsibilities of a facilities administration professional?
  • Ans. 

    Facilities administration professionals manage operations, maintenance, and safety of buildings and grounds to ensure efficiency and compliance.

    • Oversee building maintenance and repairs, ensuring timely responses to issues like HVAC failures or plumbing leaks.

    • Manage vendor relationships for services such as cleaning, landscaping, and security, negotiating contracts for cost-effectiveness.

    • Ensure compliance with safety re...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Seeking better opportunities.

Facility Executive Interview Questions asked at other Companies

Q1. What do you understand fire fighting system
View answer (3)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Basic DS question like dutch flag problem.

Round 2 - Technical 

(2 Questions)

  • Q1. Implement debounce function
  • Ans. 

    Debounce function delays the execution of a function until after a specified amount of time has passed since the last time it was invoked.

    • Create a function that takes a function and a delay time as parameters

    • Use setTimeout to delay the execution of the function

    • Use clearTimeout to reset the timer if the function is invoked again within the delay time

  • Answered by AI
  • Q2. Closure based questions.

Top Freshworks Senior Software Engineer Interview Questions and Answers

Q1. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a specified number K. Explanation: A triplet is a set {ARR[i], ARR[j], ARR[k... read more
View answer (1)

Senior Software Engineer Interview Questions asked at other Companies

Q1. Tell me about yourself. What technology are you using? What is a Collection? What are the different types of collection there? What is the difference between ArrayList and LinkedList What are the basic building blocks of Stream operators, s... read more
View answer (2)

Data Engineer Interview Questions & Answers

user image Anonymous

posted on 18 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Technical 

(5 Questions)

  • Q1. Write a lambda function in python
  • Ans. 

    A lambda function in Python is a small anonymous function defined using the lambda keyword.

    • Lambda functions can have any number of arguments, but can only have one expression.

    • Syntax: lambda arguments : expression

    • Example: lambda x, y : x + y

  • Answered by AI
  • Q2. Dbutils in databricks
  • Ans. 

    dbutils is a utility provided by Databricks for interacting with files and directories in the Databricks environment.

    • dbutils.fs.ls('/') - list files in root directory

    • dbutils.fs.cp('dbfs:/file.txt', 'file.txt') - copy file from DBFS to local file system

    • dbutils.fs.mkdirs('dbfs:/new_dir') - create a new directory in DBFS

  • Answered by AI
  • Q3. Persist and cache
  • Q4. What is commit in SQL
  • Ans. 

    A commit in SQL is a command that saves all the changes made in a transaction to the database.

    • A commit is used to make all the changes made in a transaction permanent.

    • Once a commit is issued, the changes cannot be rolled back.

    • It is important to use commit to ensure data integrity and consistency.

    • Example: COMMIT; - this command is used to commit the changes in a transaction.

  • Answered by AI
  • Q5. Rank and dans_rank

Interview Preparation Tips

Interview preparation tips for other job seekers - read about basic SQL, python and spark questions

Skills evaluated in this interview

Data Engineer Interview Questions asked at other Companies

Q1. Optimal Strategy for a Coin Game You are playing a coin game with your friend Ninjax. There are N coins placed in a straight line. Here are the rules of the game: 1. Each coin has a value associated with it. 2. The game involves two players... read more
View answer (1)

Lead Software Engineer Interview Questions & Answers

user image kowsalya palani

posted on 24 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Loop in a linked list and removing it
  • Ans. 

    Loop through the linked list to find and remove a specific node

    • Start at the head of the linked list and iterate through each node

    • Check if the current node matches the one to be removed

    • If found, update the pointers to skip over the node and remove it

    • Continue until the end of the list is reached

  • Answered by AI
  • Q2. Triplets in array of integers without duplicates
  • Ans. 

    Find all triplets in an array of integers without duplicates

    • Iterate through the array and for each element, find all pairs that sum up to the negative of that element

    • Use a set to store the seen elements to avoid duplicates

    • Time complexity can be improved to O(n^2) by sorting the array first

  • Answered by AI
Round 2 - Coding Test 

Basic Datastructures and ALgo questions medium to hard level

Skills evaluated in this interview

Top Freshworks Lead Software Engineer Interview Questions and Answers

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
View answer (1)

Lead Software Engineer Interview Questions asked at other Companies

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
View answer (1)

Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks Interview Process

based on 131 interviews

Interview experience

4
  
Good
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Freshworks Reviews and Ratings

based on 711 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.0

Job security

3.4

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 711 Reviews and Ratings
Senior Software Engineer
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₹10.6 L/yr - ₹38 L/yr

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₹1 L/yr - ₹6 L/yr

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Lead Software Engineer
197 salaries
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₹17.2 L/yr - ₹50 L/yr

Product Specialist
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