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Firstsource Solutions

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3.6

based on 4.7k Reviews

Video summary

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Firstsource Solutions Customer Service Associate Interview Questions, Process, and Tips

Updated 31 Aug 2024

Firstsource Solutions Customer Service Associate Interview Experiences

24 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 27 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. How much do expect, self intro,how far is our office from your current location

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi hiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii88iiiiuhgffghthhugbnjjgghhhhjh

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 6 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Assignment

Online test.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give Interview in First source

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 10 Oct 2020

Interview Questionnaire

1 Question

Q1. About me , Why I left previous organisation .

Add your answer

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 11 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. First of all you'll be tested with your brief introduction. been asked about experience after graduation. Well then 2nd round of interview will have some technical questions then writing test ex- email wri...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the company for which you're going just be confident as nowadays company looks for an employee who are confident just do that and you know what you have to say about your past experience with good communication skills says it you'll shine in interview.

Top trending discussions

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Career Growth

a quality analyst

Looking for at least 7 lakhs per annum

Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.

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Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Customer Service Associate interview?

Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Firstsource Solutions Customer Service Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, Communication Skills, international bpo, customer support and International Voice Process.

What are the top questions asked in Firstsource Solutions Customer Service Associate interview?

Some of the top questions asked at the Firstsource Solutions Customer Service Associate interview -

Do you know the english well and have a skill of compu...read more
What do watch Netflix for...read more
First source solutions founder explanat...read more

How long is the Firstsource Solutions Customer Service Associate interview process?

The duration of Firstsource Solutions Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Customer Service Associate Salary

based on 1.1k salaries

₹0.9 L/yr - ₹5 L/yr

11% less than the average Customer Service Associate Salary in India

View more details

Firstsource Solutions Salaries in India

Senior Analyst 2.2k salaries	₹2 L/yr - ₹7.5 L/yr
Analyst 1.7k salaries	₹1.9 L/yr - ₹6 L/yr
Customer Service Associate 1.1k salaries	₹0.9 L/yr - ₹5 L/yr
Associate 1.1k salaries	₹1.5 L/yr - ₹5.2 L/yr
Senior Associate 982 salaries	₹1 L/yr - ₹7.7 L/yr