Firstsource Solutions Customer Service Associate Interview Questions, Process, and Tips

Q1. Introduction about myself and the place from where I belong.
Add your answer

Q1. Do you know the english well and have a skill of computer
Ans. 
Yes, I am fluent in English and have strong computer skills.
• I am a native English speaker and have excellent written and verbal communication skills.

• I am proficient in using various computer programs and software, including Microsoft Office and Google Suite.

• I am comfortable troubleshooting technical issues and providing support to customers via phone, email, or chat.

• I am also familiar with using CRM systems and can qui
Answered by AI
Add your answer

Basic questions from mathematics, reasoning, English etc.

Q1. About my job experience and qualifications.
Add your answer
Q2. About to check my communication skills and som basic questions about from job profile.
Add your answer

Q1. Aap kaha rahte ho?
Ans. 10-15km k andar batana jyada mat bolna
Answered Anonymously
Add your answer
Q2. Bike hai?
Ans. Nahi hai fir bhi ha bolna
Answered Anonymously
Add your answer
Q3. Padhai chalu h?
Ans. Nahi, chalu sab ho gya, ab koo irada nhi h koi prepare bhi nhi karta koi gov job ka.
Answered Anonymously
Add your answer
Q4. 79,57,89,79, 67 ese numbar hindi me bolo
Ans. Ye to kar hi lena .our hindi bolna bich me gujarati mat bolna na tum pass ho.
Answered Anonymously
Add your answer

Q1. Amcat.
Add your answer
Q2. Tell me about yourself ?
Ans. 
I am a dedicated and customer-focused individual with experience in providing excellent customer service.
• I have worked in the customer service industry for 3 years.

• I am skilled in handling customer inquiries and resolving issues.

• I have received multiple positive feedback from customers for my exceptional service.

• I am a good listener and have the ability to empathize with customers.

• I am fluent in English and have strong
Answered by AI
Add your answer
Q3. What was the reason you left your previous organization ?
Ans. 
I left my previous organization due to limited growth opportunities and a desire for a new challenge.
• Limited growth opportunities

• Desire for a new challenge
Answered by AI
Add your answer
Q4. Do you know about Netflix ?
Ans. 
Yes, Netflix is a popular streaming service that offers a wide range of movies, TV shows, and original content.
• Netflix is a subscription-based service that allows users to stream movies and TV shows on various devices.

• It offers a vast library of content, including popular movies, TV series, documentaries, and original productions.

• Users can create personalized profiles, rate and review content, and receive recommendatio...read more
Answered by AI
Add your answer
Q5. What do watch Netflix for ?
Ans. 
I watch Netflix for entertainment and relaxation.
• To unwind after a long day

• To escape reality and immerse myself in a different world

• To enjoy a good story or laugh

• To discover new shows and movies

• To bond with friends and family over shared interests
Answered by AI
Add your answer

Q1. Banking related
Add your answer