Firstsource Solutions Csa Analyst Interview Questions and Answers for Experienced

Q1. Your name and introduction?
Ans. 
My name is John Smith and I am a seasoned Business Analyst with 5 years of experience in the retail industry.
• Introduce yourself with your name and mention your experience as a Business Analyst.

• Highlight any relevant industry experience or achievements.

• Briefly mention your key skills or strengths in business analysis.

• Provide a concise overview of your career background and qualifications.
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Q2. Your qualification?
Ans. 
I have a Bachelor's degree in Business Administration and a certification in Business Analysis.
• Bachelor's degree in Business Administration

• Certification in Business Analysis
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Q1. Your qualification?
Ans. 
I have a Bachelor's degree in Business Administration and a certification in Business Analysis.
• Bachelor's degree in Business Administration

• Certification in Business Analysis
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Q2. Working experience?
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Q1. Technology used.?
Ans. 
Various technologies are used in business analysis including data analysis tools, project management software, and communication platforms.
• Data analysis tools such as Microsoft Excel, Tableau, and Power BI are commonly used to analyze and visualize data.

• Project management software like Jira, Trello, and Asana help in managing tasks, timelines, and resources.

• Communication platforms such as Slack, Microsoft Teams, and Zo...read more
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Q2. Salary discussion?
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Q1. Walk through your project?
Ans. 
Developed a predictive model to forecast sales based on historical data
• Collected and cleaned historical sales data

• Performed exploratory data analysis to identify trends and patterns

• Built and trained a machine learning model using regression techniques

• Evaluated model performance using metrics like RMSE and MAE
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Q2. Behavioral questions?
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Q1. Questions based on Advanced Excel like Vlookup, Index match, sumifs, pivot tables
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Q2. Behavioral questions
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Q1. Salary negotiation
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Q1. How you will improve business
Ans. 
I will improve business by implementing quality control measures, analyzing data for insights, and collaborating with cross-functional teams.
• Implementing quality control measures to ensure products meet standards

• Analyzing data to identify trends and areas for improvement

• Collaborating with cross-functional teams to streamline processes and enhance communication
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Q1. Self introduction
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Q2. Work experience
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Q1. Would you please introduce yourself?
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Q2. It went with all personal information, educational information and employment history.
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English Grammer Test on paper and Typing test.

Q1. Operations Round. Asked again personal, educational and past experience information.
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Multiple choice questions on RCM

Q1. About quality Analyst roles and responsibilities
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Q2. Questions on RCM Denials
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