Firstsource Solutions Csa Analyst Interview Questions and Answers

They ask about the process

Q1. Ask about myself and process related
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Q2. They ask about the process and where were the last job
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Q3. Ask about the process related and they ask about myself
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Shortlisted students were divided in group of 19

Selected students from gd got the call for case study round

Q1. Questions were based on the case study and guesstimates
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Q2. No. of aeroplane flying in the sky right now
Ans. 
It is impossible to accurately determine the exact number of airplanes flying in the sky at any given moment.
• The number of airplanes in the sky constantly changes due to take-offs, landings, and flights being at different stages.

• Factors such as time of day, weather conditions, and air traffic also affect the number of airplanes in the sky.

• Air traffic control systems may provide estimates of the number of airplanes in a
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Q3. How will u utilise 1 acre of land provided to u near ur college
Ans. 
I would utilize the 1 acre of land near my college for creating a sustainable community garden.
• Establishing vegetable and fruit gardens to promote healthy eating among students

• Setting up a composting area to reduce waste and enrich the soil

• Creating a space for outdoor classes and events to enhance learning and community engagement
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Q4. How to start a starbuck franchisein ur town
Ans. 
To start a Starbucks franchise in your town, you need to follow a specific process set by the company.
• Contact Starbucks corporate office to inquire about franchise opportunities

• Meet the financial requirements and submit a franchise application

• Find a suitable location for the Starbucks store

• Complete the required training and adhere to Starbucks' standards and guidelines
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Q5. Sql extraction of the given table and data
Ans. 
Use SQL query to extract data from a given table
• Use SELECT statement to retrieve data from the table

• Specify the columns you want to retrieve after SELECT

• Use FROM clause to specify the table name

• Add conditions using WHERE clause if needed

• Use ORDER BY clause to sort the results if necessary
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Aptitude test on reasoning and problem solving

Q1. What is list and tuple
Ans. 
List and tuple are both data structures in Python. Lists are mutable, ordered collections of items, while tuples are immutable, ordered collections.
• List is mutable, meaning its elements can be changed after creation

• Tuple is immutable, meaning its elements cannot be changed after creation

• List is defined using square brackets [], while tuple is defined using parentheses ()

• Example of list: my_list = [1, 2, 3]

• Example of tu
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Q2. How tableau works
Ans. 
Tableau is a data visualization tool that helps users create interactive and shareable dashboards and reports.
• Tableau connects to various data sources such as Excel, SQL databases, and cloud services.

• Users can drag and drop fields to create visualizations like charts, graphs, and maps.

• Tableau allows for interactive filtering and drilling down into data for deeper insights.

• Users can create dashboards and stories to pres...read more
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Q1. Walk through your project?
Ans. 
Developed a predictive model to forecast sales based on historical data
• Collected and cleaned historical sales data

• Performed exploratory data analysis to identify trends and patterns

• Built and trained a machine learning model using regression techniques

• Evaluated model performance using metrics like RMSE and MAE
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Q2. Behavioral questions?
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Q1. Questions based on Advanced Excel like Vlookup, Index match, sumifs, pivot tables
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Q2. Behavioral questions
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Q1. Salary negotiation
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Q1. What is siem tool explain briefly
Ans. 
SIEM (Security Information and Event Management) tool is a software solution that aggregates and analyzes security data from various sources.
• SIEM tools collect logs and data from network devices, servers, applications, and more.

• They correlate and analyze this data to detect security incidents and threats.

• SIEM tools provide real-time monitoring, alerting, and reporting capabilities.

• Examples of SIEM tools include Splunk,
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Q2. Explain incident reports and alerts
Ans. 
Incident reports and alerts are tools used to document and communicate incidents or potential issues within an organization.
• Incident reports are detailed accounts of incidents that have occurred, including what happened, when it happened, who was involved, and any relevant details.

• Alerts are notifications that are sent out to relevant parties to inform them of a potential issue or incident that requires attention.

• Both ...read more
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