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DigiTech Call System Customer Service Executive Interview Questions and Answers

Updated 17 Oct 2022

1 interview found

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I applied via Walk-in and was interviewed in Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (7 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me your yesterday Routine.
  • Q3. Why you want to join BPO
  • Q4. How you handle a angry customer?
  • Q5. What was your experience in last company?
  • Q6. What was your roles and responsebilities in your last Company?
  • Q7. Tell me about you gala day.
3

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. They are asking your field related question.

Interview Preparation Tips

Topics to prepare for DigiTech Call System Customer Service Executive interview:
  • Good Communication skills
  • Hr questions
Interview preparation tips for other job seekers - Please prepare you HR round questions. They were asking majorly Basic question like tell me about yourself, your yesterday routine, etc. First Interview is very basic interview. You can crack easily. If you have good Communication skills you can crack all rounds.

Best of luck.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Nov 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction
  • Q2. About experience
2

One-on-one Round (1 Question)

  • Q1. Basic introduction and experiences
3

One-on-one Round (1 Question)

  • Q1. Basic introduction and experience
4

Versant  round Round (1 Question)

  • Q1. Basic Aptitude test reasoning maths ,basic english grammer voice speaking and pronounciation and English typing and mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic Genrally asked interview question Specially your intro and experiences, your family background
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What is your favorite season and why?
  • Q2. Which movie is your favorite and why
2

Assignment Round

It was a typing test on a computer

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Aug 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Basic introduction
2

Aptitude Test Round

Verbal basic questions quant eng lr

3

Technical Round (2 Questions)

  • Q1. Why do you want to do this job
  • Q2. Because I want to developmy communicationand i want experience beforedoing mba

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic English required to crack interview maintain score in aptitude test
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Aug 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Typing test and listening
  • Q2. Conversation and HR friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Not aptitude test actually its a test to check communication, There is one softener where they asked basic English questions of grammar, and also verbal and non verbal test include.

2

HR Round (2 Questions)

  • Q1. Self introduction in brief
  • Q2. Prove your convenience skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm applying throw consaltancy but HR is stuck in traffic so they take my round virtual, it's only 15 mins of interview he only checks my communication skills , I shared that my skill is that I'm good to convince someone so He asked my that tell me incident where you convince somebody etc. so this type of que they only focus on your communication wish you the best.. concentrix is really a good company.
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Telling about myself
3

versant test Round (1 Question)

  • Q1. Test will be for grammar listening check online
4

Behavioral Round (1 Question)

  • Q1. Few questions about my background.
5

Behavioral Round (1 Question)

  • Q1. In manager round they will explain the work time and salary that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview rounds it's easy just clear the versant we have to score 50 minimum and good communication is mandatory.
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Personal Information
  • Q2. Experience Information
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Mar 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Self Introduction
  • Q2. Told about your experience
  • Q3. 1 year experiencein bpo
2

Assignment Round

About your knowledge

Customer Service Executive Interview Questions

HGS user image S.Merbilin Shaj

posted on 25 Jun 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Little bit tough ...and after they announced the aptitude results

2

HR Round (2 Questions)

  • Q1. Self Introduction
  • Q2. Previous work experience

DigiTech Call System Interview FAQs

How many rounds are there in DigiTech Call System Customer Service Executive interview?
DigiTech Call System interview process usually has 3 rounds. The most common rounds in the DigiTech Call System interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for DigiTech Call System Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DigiTech Call System. The most common topics and skills that interviewers at DigiTech Call System expect are Communication Skills, Customer Handling, Customer Service, Inbound Process and Solving Queries.
What are the top questions asked in DigiTech Call System Customer Service Executive interview?

Some of the top questions asked at the DigiTech Call System Customer Service Executive interview -

  1. How you handle a angry custom...read more
  2. They are asking your field related questi...read more

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DigiTech Call System Customer Service Executive Salary
based on 31 salaries
₹1.4 L/yr - ₹3 L/yr
32% less than the average Customer Service Executive Salary in India
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DigiTech Call System Customer Service Executive Reviews and Ratings

based on 6 reviews

2.5/5

Rating in categories

2.8

Skill development

2.3

Work-Life balance

1.6

Salary & Benefits

1.9

Job Security

2.0

Company culture

1.9

Promotions/Appraisal

1.9

Work Satisfaction

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