DigiTech Call System Customer Support Associate Interview Questions and Answers

The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

• Women empowerment: Discuss the importance of empowering women in the workplace and society.

• BPO: Explain the concept of Business Process Outsourcing and its role in customer service.

• Customer care: Highlight the significance o...read more

Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

• I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

• I am willing to adapt my schedule to meet the needs of the company and customers.

• I have previous experience working in rotational shifts and have successfully managed my time and workload in

Yes, I am fine with split offs.

• I am comfortable with handling multiple tasks at once.

• I can prioritize and manage my time effectively.

• I am adaptable and can quickly switch between tasks.

• I have experience working in a fast-paced environment with split offs.

• I am willing to learn and improve my skills to handle split offs better.