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DigiTech Call System Process Trainer Interview Questions and Answers

Updated 28 Sep 2024

DigiTech Call System Process Trainer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There were 4 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and experienced process trainer with a passion for helping others succeed.

    • Over 5 years of experience in training employees on various processes and procedures

    • Strong communication and interpersonal skills to effectively convey information

    • Proven track record of improving employee performance and productivity

    • Passionate about continuous learning and development in the training field

  • Answered by AI
  • Q2. Professional Experiences
  • Q3. Throughput , TNA, TNI , Refresher Efficacy
Round 2 - Versant Test for English 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Professional Experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Previous Experience as a Trainer
  • Ans. 

    I have 3 years of experience as a trainer in a corporate setting, conducting onboarding and soft skills training.

    • Conducted onboarding training for new hires

    • Facilitated soft skills training sessions

    • Utilized interactive activities and role-playing exercises

    • Provided feedback and coaching to trainees

    • Adapted training materials to meet the needs of different learning styles

  • Answered by AI
  • Q2. Soft Skills , Empathy , OJT training handling , FAP , Training Attrition
Round 4 - One-on-one 

(3 Questions)

  • Q1. Self Introduction
  • Q2. Previous Work Experience
  • Ans. 

    I have 3 years of experience as a Process Trainer in a call center setting.

    • Trained new hires on company policies and procedures

    • Developed training materials and modules

    • Conducted performance evaluations and provided feedback

    • Implemented improvement strategies based on training assessments

  • Answered by AI
  • Q3. Salary Expectations

Interview Preparation Tips

Topics to prepare for DigiTech Call System Process Trainer interview:
  • Self Introduction
  • Strengths and weakness
  • Professional Experience Summary
  • KPI
  • Throughput
  • TNA
  • Tni
  • Training Efficacy
  • How to create TNI
  • How to overcome your weakness
Interview preparation tips for other job seekers - You should be dressed professionally.Confidence should reflect on your face with a smile . Give honest answers
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you think your apt for this role
  • Q2. Be confident and let them know how capable you are and why they should recruit you among the other 9 candidates who are in the same race to be selected be frank do not use jargons like I used a statement w...

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic if not this organisation we have plenty to explore we would crack some or the other oppertunity remeber for the interview your one amongst the plenty aspirants and the same applies for you ad well from the wide range of interviewer or the organisation in the market the one your attending is one in the hundreds... so never give up don't loose hope not today tommorow not tommorow the day after just make sure every try and better than the previous one

Process Trainer Interview Questions Asked at Other Companies

Q1. What is the formula of throughput
Q2. During classroom training how can you manage the shrinkage
Q3. What is BQ and how you deal with BQ proformer. What is Facilitato ... read more
asked in Globiva
Q4. What was your KRA, Throughput, FPA and how u calculate them?
Q5. How to calculate throughput,FPA and attrition in a batch?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your KRA and KPI in your last organisation?
  • Q2. How do you calculate throughput?
  • Ans. 

    Throughput is calculated by dividing the total number of units produced by the total time taken to produce them.

    • Calculate the total number of units produced during a specific time period.

    • Determine the total time taken to produce those units.

    • Divide the total number of units by the total time taken to get the throughput.

    • For example, if 100 units are produced in 10 hours, the throughput would be 10 units per hour.

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

General English, grammar, scenario based write up

Round 2 - One-on-one 

(1 Question)

  • Q1. Presentation Round with Managers

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the JD carefully. Be clear with your answer. Try to answer questions logically and try to answer keeping in mind how will you contribute and do things differently.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How do you handle the batches?
  • Ans. 

    I handle batches by organizing them based on priority, ensuring accuracy and timeliness.

    • Prioritize batches based on urgency and importance

    • Ensure accuracy by double-checking information before processing

    • Meet deadlines by managing time effectively

    • Communicate with team members to coordinate batch processing

    • Use software tools to track and monitor batch progress

  • Answered by AI
  • Q2. How will handle the tough students?
  • Q3. How will you overcome the noisy students?

I applied via LinkedIn and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Presentation and discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Presentation, interview, discussion and HR round. After so many rounds and selection, they refused to hire just for relocation money. Imagine company's standards.
Do not join.

I applied via Referral and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

To screen knowledge about Anatomy & Physiology

Round 3 - One-on-one 

(3 Questions)

  • Q1. Questions related to domain, coding scenarios, guidelines, etc.,
  • Q2. Basic medical terms, anatomical terminologies.
  • Q3. Education with job profile will be discussed...
Round 4 - HR 

(1 Question)

  • Q1. Interview results, salary discussion, telling about company policies in general.

Interview Preparation Tips

Topics to prepare for Omega Healthcare Process Trainer interview:
  • Anatomy
  • Physiology
Interview preparation tips for other job seekers - Omega is a very good platform to start our career...

I applied via Walk-in and was interviewed in Jan 2020. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Asked self introduction as useual and about resume .JE's , provisional entries, aptitude test,
  • Q2. Who is looking for job..? right company to give interview
  • Q3. Good infrastructure
  • Q4. Extra benifits as hike will be not expectable

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,3 round of interview as I got offer letter after one month.

Interview Questionnaire 

3 Questions

  • Q1. Why are u like this position.
  • Ans. 

    I am passionate about training and helping others improve their processes.

    • I have a strong background in process improvement and training.

    • I enjoy working with people and helping them develop their skills.

    • I believe that effective training can lead to increased productivity and efficiency.

    • I have experience in designing and delivering training programs.

    • I am excited about the opportunity to contribute to the growth and succ

  • Answered by AI
  • Q2. Why do you want to become a trainer
  • Ans. 

    I want to become a trainer because I enjoy helping others learn and grow.

    • I have a passion for sharing knowledge and helping others succeed.

    • I find fulfillment in seeing others develop new skills and improve their performance.

    • I have experience in the subject matter and want to use my expertise to train and mentor others.

    • I believe that effective training can positively impact individuals and organizations.

    • I enjoy the chal...

  • Answered by AI
  • Q3. Please tell me something about your self
  • Ans. 

    I am a dedicated and experienced process trainer with a passion for helping others succeed.

    • Over 5 years of experience as a process trainer in various industries

    • Strong knowledge of training methodologies and adult learning principles

    • Proven track record of designing and delivering effective training programs

    • Excellent communication and interpersonal skills

    • Ability to adapt training techniques to meet the needs of different...

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Trainer is 1st face of company
Can explain that in simple way


DigiTech Call System Interview FAQs

How many rounds are there in DigiTech Call System Process Trainer interview?
DigiTech Call System interview process usually has 3 rounds. The most common rounds in the DigiTech Call System interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in DigiTech Call System Process Trainer interview?

Some of the top questions asked at the DigiTech Call System Process Trainer interview -

  1. Soft Skills , Empathy , OJT training handling , FAP , Training Attrit...read more
  2. Throughput , TNA, TNI , Refresher Effic...read more

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DigiTech Call System Process Trainer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
DigiTech Call System Process Trainer Salary
based on 7 salaries
₹3.5 L/yr - ₹3.6 L/yr
20% less than the average Process Trainer Salary in India
View more details

DigiTech Call System Process Trainer Reviews and Ratings

based on 2 reviews

4.9/5

Rating in categories

3.0

Skill development

4.0

Work-life balance

3.0

Salary

4.9

Job security

4.9

Company culture

2.0

Promotions

4.9

Work satisfaction

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