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Conneqt Business Solutions Customer Service Executive Interview Questions and Answers for Experienced

Updated 11 Mar 2025

Conneqt Business Solutions Customer Service Executive Interview Experiences for Experienced

14 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Personal Information
  • Q2. Experience Information
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about you.
  • Q2. How to handle angry customer Empathy Sympathy extra extra
  • Ans. 

    Handle angry customers with empathy and sympathy to resolve issues effectively.

    • Listen actively to the customer's concerns without interrupting.

    • Acknowledge their feelings and apologize for any inconvenience caused.

    • Offer solutions or alternatives to address their issue.

    • Follow up with the customer to ensure their satisfaction with the resolution.

    • Maintain a calm and professional demeanor throughout the interaction.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Conneqt business solutions is the worst company do not join this company guys otherwise you'll regret..

Customer Service Executive Interview Questions Asked at Other Companies for Experienced

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Q4. What do you understand by the name customer service
Q5. Why you want to join teleperformance ?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell about ur self
  • Q2. Why choose company
  • Q3. Salary expectation
  • Q4. Why left previous company
Round 3 - Group Discussion 

Why left previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and face interview

What people are saying about Conneqt Business Solutions

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Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Experience Why want to come chat process
  • Q2. Salary Offer letter

Conneqt Business Solutions interview questions for designations

 Customer Service

 (1)

 Senior Customer Service Executive

 (8)

 Customer Service Associate

 (15)

 Customer Service and Operations Executive

 (1)

 Non Voice Customer Service Executive

 (1)

 Customer Executive

 (4)

 Customer Care Executive

 (60)

 Customer Support Executive

 (19)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Detail a bit about yourself

Interview Questionnaire 

3 Questions

  • Q1. What language's do you known ?
  • Q2. What's your salary expectations?
  • Q3. As per company standards

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very easy only 3 rounds of interview 1st jam , 2nd hr 3rd manager that's all. But there's no job security.

Customer Service Executive Jobs at Conneqt Business Solutions

View all
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Telling about Yourself
  • Q2. Your lifestyle, job description, your self confidence level test etc.
Round 3 - One-on-one 

(1 Question)

  • Q1. This will be happen with any operation DM/AM. They also want to check about your skill, knowledge & confidence level. Nothing else..

Interview Preparation Tips

Interview preparation tips for other job seekers - Just need to believe yourself.... Each & every company when hired a employee, they always see your confidence level.. Do u have believe on yourself..!
If yes then you can achieve anything.
If you are hard working, if you have any goals.. Then you can do anything to achieve your goals. That's it.
Best of luck 🤞🤞🤞

Interview Questionnaire 

1 Question

  • Q1. Communication skills in Hindi and English

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident

I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. The company HR asked Me about My employment with TBSS going way back in 2012 which I did not understand what they had to do with. The company is pathetic and the employees behave like college students and ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Waste of time and efforts.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduce your self, any topic in 10 min or they will give topic to tell about that
  • Q2. What do you know about process or company?
  • Q3. They will give topic you have to say for 10min in language which they are hiring you but mostly will say to talk in hindi and English

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident, Clear with your words and if your experience then share your previous detail.

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Service Executive interview for experienced candidates?
Conneqt Business Solutions interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the Conneqt Business Solutions interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
How to prepare for Conneqt Business Solutions Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are Customer Service, Back Office, Backend, Documentation and Inbound Customer Service.
What are the top questions asked in Conneqt Business Solutions Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Conneqt Business Solutions Customer Service Executive interview for experienced candidates -

  1. how to handle angry customer Empathy Sympathy extra ex...read more
  2. They will give topic you have to say for 10min in language which they are hirin...read more
  3. See the company is good but management is worst there so be prepared especially...read more
How long is the Conneqt Business Solutions Customer Service Executive interview process?

The duration of Conneqt Business Solutions Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Conneqt Business Solutions Customer Service Executive Interview Process for Experienced

based on 7 interviews

2 Interview rounds

  • HR Round - 1
  • HR Round - 2
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Conneqt Business Solutions Customer Service Executive Salary
based on 1.6k salaries
₹1 L/yr - ₹4.6 L/yr
21% less than the average Customer Service Executive Salary in India
View more details

Conneqt Business Solutions Customer Service Executive Reviews and Ratings

based on 554 reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.2

Salary

3.5

Job security

3.5

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 554 Reviews and Ratings
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