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Concentrix Corporation
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Concentrix Corporation Interview Questions, Process, and Tips for Experienced
Top Concentrix Corporation Interview Questions and Answers for Experienced
- Q1. What's is the difference between cloud and on premisesasked in Technical Lead interview
- Q2. Define DHCP and its working? DHCP Server? DORA process? And on what protocol it works? Port number for DHCP? Is Dora's process is Broadcast or a Unicast process? What mes ...read moreasked in Senior Technical Advisor interview
- Q3. What is social media? How does it impacts our lifes?asked in Customer Service Executive interview
Concentrix Corporation Interview Experiences for Experienced
771 interviews found
Avinash kumar
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(2 Questions)
- Q1. I was asked to write on my school days
- Q2. I got accesment test paper. It was objective eng crammed. Also was to write 200 words on 3 topic out of 5 topic. I did Then it was Ops round it was very easy, asked about me and family member
Interview Preparation Tips
Top Concentrix Corporation Customer Support Executive Interview Questions and Answers
Customer Support Executive Interview Questions asked at other Companies
Asked me to write a details for the given situation
Providing time to check time management
(2 Questions)
- Q1. Self intro has to be given and asked to explain about the past work experience
- Q2. Past work experience and why should we hire you
Interview Preparation Tips
Might get to know about the candidate well
Top Concentrix Corporation Customer Support Executive Interview Questions and Answers
Customer Support Executive Interview Questions asked at other Companies
gayi Gayathri
Selected
I applied via Naukri.com and was interviewed before Dec 2022. There were 5 interview rounds.
Phrasal verbs and English related grammar
Given one topic and time frame has to type
(2 Questions)
- Q1. Previous company rules and regulations and working process
- Ans.
Previous company had strict rules and regulations in place to ensure smooth working process.
Previous company had a detailed employee handbook outlining all rules and regulations.
Employees were required to follow a strict attendance policy and dress code.
There were specific protocols for requesting time off and submitting expense reports.
Regular performance evaluations were conducted to ensure employees were meeting exp...
- Q2. How will you handle highrated customer
- Ans.
I will handle high-rated customers by providing exceptional service and addressing their concerns promptly.
Listen actively to understand their needs and concerns
Respond promptly and professionally to their inquiries
Offer personalized solutions and go the extra mile to exceed their expectations
Maintain a calm and empathetic demeanor, even in challenging situations
Follow up to ensure their satisfaction and address any fu...
(1 Question)
- Q1. About job profile salary and week off
Interview Preparation Tips
Top Concentrix Corporation Senior Representative Interview Questions and Answers
Senior Representative Interview Questions asked at other Companies
What people are saying about Concentrix Corporation
Selected
I applied via Naukri.com and was interviewed before Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Can you walk me through your professional background and highlight the key experiences and skills that make you a strong fit for this role?"
- Q2. "How do you handle challenges or stressful situations at work, and what strategies do you use to maintain a positive and productive attitude?"
(1 Question)
- Q1. How much you expect?
Data Analyst Interview Questions asked at other Companies
Concentrix Corporation interview questions for popular designations
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.
Essay writing for any of given topics
(4 Questions)
- Q1. Customer satisfaction and Dissatisfaction
- Q2. Empathy and Sympathy
- Q3. How to handle an irate customer
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is angry
Apologize for any inconvenience caused, regardless of fault
Offer solutions to address the customer's issue and resolve it
Follow up with the customer to ensure their satisfacti
- Q4. Most memorable memory
- Ans.
My most memorable memory is hiking to the top of a mountain at sunrise.
Woke up before dawn to start the hike
Struggled through steep terrain and rocky paths
Reached the summit just as the sun was rising, breathtaking view
Felt a sense of accomplishment and awe at the beauty of nature
Interview Preparation Tips
- Customer Service
- Last profile
Lead Operator Interview Questions asked at other Companies
Get interview-ready with Top Concentrix Corporation Interview Questions
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 2 interview rounds.
Paragraph writing and find the error
(2 Questions)
- Q1. What is modem and router?
- Ans.
A modem is a device that modulates and demodulates signals to enable communication between devices over a network. A router is a device that forwards data packets between computer networks.
Modem converts digital data from a computer into analog signals for transmission over telephone lines
Router directs data packets between devices on a network
Modem is used to connect to the internet via an ISP
Router creates a local ar...
- Q2. Upselling question
Skills evaluated in this interview
Chat Support Executive Interview Questions asked at other Companies
Jobs at Concentrix Corporation
Basic test of grammar and Vocabulary
(1 Question)
- Q1. About self introduction and Why choose this job
(1 Question)
- Q1. Same as He round interview
Interview Preparation Tips
Training and Quality Lead Interview Questions asked at other Companies
I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.
English grammer, aptitude and reasoning
(1 Question)
- Q1. About yourself Achievements English and confidence
Interview Preparation Tips
Senior Manager Interview Questions asked at other Companies
I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.
You need give Amcat test ,if you Cleared Amacat test then you are eligible for Next round interview .
(1 Question)
- Q1. Why do you join concentrix .
Top Concentrix Corporation Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Approached by Company and was interviewed before Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What is your day to day activities in your previous company.
- Q2. Are you ready to relocate
(1 Question)
- Q1. How to bulk wipe in mdm intune
- Ans.
Bulk wipe in mdm intune
Navigate to Intune portal and select Devices
Select the devices you want to wipe
Click on the 'Wipe' button and confirm the action
The devices will be wiped in bulk
Interview Preparation Tips
Desktop Support Engineer L2 Interview Questions asked at other Companies
Concentrix Corporation Interview FAQs
Some of the top questions asked at the Concentrix Corporation interview for experienced candidates -
The duration of Concentrix Corporation interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Interviews By Designations
- Concentrix Corporation Customer Service Executive Interview Questions
- Concentrix Corporation Customer Care Executive Interview Questions
- Concentrix Corporation Operations Representative Interview Questions
- Concentrix Corporation Customer Service Associate Interview Questions
- Concentrix Corporation Customer Support Executive Interview Questions
- Concentrix Corporation Technical Support Engineer Interview Questions
- Concentrix Corporation Senior Representative Interview Questions
- Concentrix Corporation Advisor Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Operations Representative Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate Interview Questions
- Technical Support Engineer Interview Questions
- Senior Representative Interview Questions
- Advisor Interview Questions
- Show more
Concentrix Corporation Interview Process for Experienced
based on 353 interviews
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Concentrix Corporation Reviews and Ratings
based on 25.9k reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Advisor
3.2k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Senior Representative
3.1k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
|
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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