Training and Quality Lead
Training and Quality Lead Interview Questions and Answers
Q1. Which value addition is yours which can help concentrix grow
My value addition is my ability to identify areas of improvement and implement effective solutions.
I have a keen eye for detail and can spot inefficiencies in processes
I am skilled in analyzing data to identify trends and patterns
I have experience in implementing process improvements that have resulted in increased efficiency and quality
I am a strong communicator and can effectively collaborate with teams to implement changes
For example, in my previous role, I identified a bo...read more
Q2. How do we find out root cause
Root cause can be found through a systematic approach of identifying and analyzing the problem.
Gather data and information about the problem
Identify possible causes through brainstorming or fishbone diagram
Analyze the data to determine the most likely cause
Verify the cause through testing or experiments
Implement corrective actions to address the root cause
Q3. What is Kirk Patrick method
Kirkpatrick method is a popular model for evaluating the effectiveness of training programs.
Consists of four levels: Reaction, Learning, Behavior, Results
Measures the impact of training on learners and the organization
Helps in assessing the return on investment (ROI) of training initiatives
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