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Concentrix Corporation
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I applied via Approached by Company and was interviewed in Aug 2023. There was 1 interview round.
Kirkpatrick method is a popular model for evaluating the effectiveness of training programs.
Consists of four levels: Reaction, Learning, Behavior, Results
Measures the impact of training on learners and the organization
Helps in assessing the return on investment (ROI) of training initiatives
Basic test of grammar and Vocabulary
What people are saying about Concentrix Corporation
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 2 interview rounds.
Questions consisted of basic english, maths and computers.
My value addition is my ability to identify areas of improvement and implement effective solutions.
I have a keen eye for detail and can spot inefficiencies in processes
I am skilled in analyzing data to identify trends and patterns
I have experience in implementing process improvements that have resulted in increased efficiency and quality
I am a strong communicator and can effectively collaborate with teams to implement ...
Concentrix Corporation interview questions for designations
I started my career in training by obtaining a degree in education and gaining experience in instructional design.
Obtained a degree in education or related field
Gained experience in instructional design
Participated in training programs or workshops
Developed strong communication and presentation skills
Built a portfolio of successful training programs
Stayed updated on industry trends and best practices
Service desk is a centralized point of contact for users to get help with IT issues and requests.
Provides technical support and assistance to users
Handles incidents and service requests
Logs and tracks issues in a ticketing system
Resolves issues or escalates to higher level support
Communicates with users regarding status and resolution
ITSM stands for Information Technology Service Management, which is a set of practices for managing IT services.
ITSM focuses on aligning IT services with the needs of the business
It involves processes such as incident management, problem management, change management, and service level management
ITSM frameworks like ITIL (Information Technology Infrastructure Library) provide guidelines for implementing best practices
ITIL V4 is the latest version of the Information Technology Infrastructure Library, a framework for IT service management.
ITIL V4 focuses on integrating ITIL guidance with best practices from the worlds of DevOps, Agile, and Lean.
It emphasizes the importance of collaboration, automation, and streamlining processes to improve IT service delivery.
ITIL V4 introduces the Service Value System (SVS) which helps organizations...
I applied via Approached by Company and was interviewed before Oct 2022. There were 2 interview rounds.
posted on 30 May 2022
Should always point the best in the group discussion
based on 4 interviews
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