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Concentrix Corporation Customer Service Advisor Interview Questions and Answers for Experienced

Updated 23 Jan 2025

Concentrix Corporation Customer Service Advisor Interview Experiences for Experienced

6 interviews found

Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 23 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

English speaking and listening skills.

Round 2 - One-on-one 

(2 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. What motivates you to apply for this job?
  • Ans. 

    I am motivated to apply for this job because of my passion for helping others and my strong communication skills.

    • Passion for helping others

    • Strong communication skills

    • Enjoy problem-solving and finding solutions

    • Desire to provide excellent customer service

    • Answered by AI
    Add your answer

Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

You have to clear the Versant test first for further rounds.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction and Family Background
    • Add your answer
  • Q2. Basic Conversation for the Communication skill
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Normal Briefing of work
    • Add your answer
  • Q2. Personally details about Intro, Education and Internship details.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be well confident and keep calm.

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Q3. What is meant by Troubleshooting?
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Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 21 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Assignment 

Basically you have to write an essay

Round 2 - HR 

(2 Questions)

  • Q1. Why did you leave your last job?
    • Add your answer
  • Q2. Because it was on the contact base
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 14 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

There are two assignments. First one is Amcat and other one is Versant Test.

Round 3 - HR 

(1 Question)

  • Q1. Once you clear both the tests, there will an HR round. In which, you will be asked normal interview questions, like- Your introduction, your education, why you want to join this company, why did you quit y...
    • Add your answer
Round 4 - Technical 

(2 Questions)

  • Q1. In this round, company HR asks you normal questions and salay discussion.
    • Add your answer
  • Q2. What is your salary expectation? Etc.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Advisor interview:
  • Amcat and versant
Interview preparation tips for other job seekers - I want to say one thing that you should be confident while giving HR rounds. Once you clear the assessment test, you already pass 50 percent interview. Last but not least, be confident, be in formal way, focus on your english conversation, use simple words so that you wont get confussed.

Concentrix Corporation interview questions for designations

 Customer Advisor

 (6)

 Service Advisor

 (15)

 Senior Customer Advisor

 (2)

 Customer Service

 (2)

 Customer Support Advisor

 (6)

 Customer Relations Advisor

 (1)

 Advisor

 (29)

 Customer Service Executive

 (71)

Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 18 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Assignment 
Round 2 - Aptitude Test 

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Advisor interview:
  • my memorable day
  • daily routain
Interview preparation tips for other job seekers - my advice is for job seekers to respect you TL and communicate with team members .Job seekers must give your best.

Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 4 Aug 2022

I applied via Company Website and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction and e-commerce knowledge, location and all
    • Add your answer
Round 3 - Aptitude Test 

MCQ type questions general knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have good communication skills, e-commerce knowledge.

Top trending discussions

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Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Advisor Interview Questions & Answers

Teleperformance user image Anonymous

posted on 2 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Asked me tell me about your self
    • Add your answer
  • Q2. Why left my last company
    • Add your answer
Round 3 - Group Discussion 

Why am interested in bpo?? What is my strength and weekness

Customer Service Advisor Interview Questions & Answers

Genpact user image Anonymous

posted on 25 Sep 2022

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Direct interview with manager about work experience your future role or vision in company down 2 to 3 years.....why left previous company, stability
    • Add your answer
  • Q2. Why you left previous company
    • Add your answer
  • Q3. Stability issue wat plan in genpact for 2 to 3 years
  • Ans. 

    Genpact offers stability through various initiatives such as career growth opportunities, employee engagement programs, and competitive compensation packages.

    • Genpact provides career growth opportunities to its employees, allowing them to develop their skills and advance within the company.

    • The company also has employee engagement programs that promote a positive work environment and foster a sense of community among emp...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Reading out english passages ...talk on a topic for 3 to 4 minutes...any topic.....topics call center in India, covid, my favourite hobbies, cricket in India...

Customer Service Advisor Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 Feb 2022

I applied via Company Website and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

About knowledge test

Round 3 - Group Discussion 

Particular topic for exmple covid-19

Round 4 - Technical 

(1 Question)

  • Q1. Computer type questions
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Advisor interview:
  • PGDCA
Interview preparation tips for other job seekers - Hlo sir im fresher I want this job for my future

Customer Service Advisor Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 31 Jul 2022

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Call for interview 

(1 Question)

  • Q1. First introduction, then some cross questions regarding to your hobby,native place etc.And some questions about your work interests &knowledge.
    • Add your answer
Round 3 - Computer test 

(1 Question)

  • Q1. There will be some language listening &writing skill test .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your word, whatever the questions will be.Actually they test your skill on english language& the way of talking, because this job title is customer service associates .
More about working at Concentrix Corporation
golden leaf award

#4 Best Mega Company - 2021

golden leaf award

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Service Advisor interview for experienced candidates?
Concentrix Corporation interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process for experienced candidates are Assignment, Aptitude Test and One-on-one Round.
How to prepare for Concentrix Corporation Customer Service Advisor interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Communication Skills, Hardware Troubleshooting, International Voice Process, Technical Support and international bpo.
What are the top questions asked in Concentrix Corporation Customer Service Advisor interview for experienced candidates?

Some of the top questions asked at the Concentrix Corporation Customer Service Advisor interview for experienced candidates -

  1. It was sort of aptitude test of mediocre level conducted by Amcat application, ...read more
  2. English speaking test in which a sentence was given and we have to read and at ...read more
  3. What do you know about concentr...read more
How long is the Concentrix Corporation Customer Service Advisor interview process?

The duration of Concentrix Corporation Customer Service Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Interviews By Designations

Interview Questions for Popular Designations

Concentrix Corporation Customer Service Advisor Interview Process for Experienced

based on 4 interviews

2 Interview rounds

  • Assignment Round
  • One-on-one Round
View more

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Concentrix Corporation Customer Service Advisor Salary
based on 690 salaries
₹1 L/yr - ₹6 L/yr
At par with the average Customer Service Advisor Salary in India
View more details

Concentrix Corporation Customer Service Advisor Reviews and Ratings

based on 190 reviews

3.9/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

3.4

Salary

4.3

Job security

3.9

Company culture

3.1

Promotions

3.7

Work satisfaction

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