Barclays Shared Services Customer Service Advisor Interview Questions and Answers

I am a dedicated and empathetic customer service advisor with a passion for helping others.

• I have over 5 years of experience in customer service roles

• I excel in communication and problem-solving skills

• I am known for my ability to remain calm and patient in challenging situations

Customer service involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.

• Customer service is about understanding and meeting the needs of customers

• It involves effective communication and active listening to understand customer concerns

• Customer service aims to provide prompt and accurate information or solutions

• It requires empathy and patience to handle di...read more