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Barclays Shared Services

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based on 1.1k Reviews

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Barclays Shared Services Customer Service Advisor Interview Questions and Answers

Updated 12 Aug 2017

Barclays Shared Services Customer Service Advisor Interview Experiences

1 interview found

Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 12 Aug 2017

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. What do you know about customer service
  • Ans. 

    Customer service involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.

    • Customer service is about understanding and meeting the needs of customers

    • It involves effective communication and active listening to understand customer concerns

    • Customer service aims to provide prompt and accurate information or solutions

    • It requires empathy and patience to handle di...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: Great interview. It was very interactive.

Round: Technical Interview
Experience: Serviving the inhouse customers

Customer Service Advisor Jobs at Barclays Shared Services

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Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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Interview questions from similar companies

Senior Advisor Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 3 Jul 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Abt me they asked me
    • Add your answer
Round 3 - Aptitude Test 

General questions related to Amazon

Round 4 - Assignment 

Some voice n typing test

Round 5 - HR 

(1 Question)

  • Q1. Abt me nly they asked me
    • Add your answer
Round 6 - One-on-one 

(1 Question)

  • Q1. With operation teams
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just b confident and be obedient to ur higher level

Financial Advisor Interview Questions & Answers

NTT Data user image Deepak Gaur

posted on 27 May 2022

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What was the chalalnce you have faced in your last company and how you over come with that.
  • Ans. 

    In my last company, the challenge I faced was managing a high volume of client requests while also meeting strict deadlines.

    • Handling a large number of client requests

    • Meeting tight deadlines

    • Maintaining quality of work

    • Prioritizing tasks effectively

    • Improving time management skills

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for NTT Data Financial Advisor interview:
  • IFRS
Interview preparation tips for other job seekers - Always say what you know and if you don't know accept it.
More about working at Barclays Shared Services

Barclays Shared Services Interview FAQs

How to prepare for Barclays Shared Services Customer Service Advisor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Barclays Shared Services. The most common topics and skills that interviewers at Barclays Shared Services expect are Business Operations, Customer Service, Hospital Administration, Operations and Risk Management.

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Barclays Shared Services Customer Service Advisor Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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3.0

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3.0

Salary & Benefits

4.0

Job Security

4.0

Company culture

3.0

Promotions/Appraisal

4.0

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Customer Service Advisor Jobs at Barclays Shared Services
Customer Service Advisor

Pune

4-6 Yrs

Not Disclosed

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