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_VOIS Customer Service Advisor Interview Questions, Process, and Tips

Updated 12 Jun 2024

Top _VOIS Customer Service Advisor Interview Questions and Answers

2 _VOIS Customer Service Advisor Interview Experiences

8 questions found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Walk-in and was interviewed in May 2024.

3 Interview Rounds

1

Group Discussion Round

GD topic was 'Is Facebook good or bad for Teenagers?' We were given 2 mins to prepare for it and then the interviewer would call out random names and we had to speak on the topic for 1 min. She would judge the communication skill and content from it and shortlist members accordingly.

2

HR Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. Walk me through your previous experiences
  • Q3. Why would you like to join VI?
3

Aptitude Test Round

Online test link was shared to gauge aptitude.

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

It was a versant Test in starting

3

Technical Round (4 Questions)

  • Q1. What is meant by Troubleshooting?
  • Q2. What is Customer service?
  • Q3. How to handle irritated customer
  • Q4. How to fix broadband issues?
4

HR Round (1 Question)

  • Q1. Basic HR questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive and be sounded

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Abt me they asked me
3

Aptitude Test Round

General questions related to Amazon

4

Assignment Round

Some voice n typing test

5

HR Round (1 Question)

  • Q1. Abt me nly they asked me
6

One-on-one Round (1 Question)

  • Q1. With operation teams

Interview Preparation Tips

Interview preparation tips for other job seekers - Just b confident and be obedient to ur higher level

I applied via Walk-in and was interviewed before May 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What was the chalalnce you have faced in your last company and how you over come with that.

Interview Preparation Tips

Topics to prepare for NTT Data Information Processing Services Financial Advisor interview:
  • IFRS
Interview preparation tips for other job seekers - Always say what you know and if you don't know accept it.

_VOIS Interview FAQs

How many rounds are there in _VOIS Customer Service Advisor interview?
_VOIS interview process usually has 3-4 rounds. The most common rounds in the _VOIS interview process are HR, Resume Shortlist and Assignment.
How to prepare for _VOIS Customer Service Advisor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at _VOIS. The most common topics and skills that interviewers at _VOIS expect are international bpo, International Voice Process, chat support, international call center and Cross Selling.
What are the top questions asked in _VOIS Customer Service Advisor interview?

Some of the top questions asked at the _VOIS Customer Service Advisor interview -

  1. What is meant by Troubleshooti...read more
  2. how to handle irritated custo...read more
  3. How to fix broadband issu...read more

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based on 2 _VOIS interviews
WalkIn
50%
50% candidates got the interview through other sources.
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