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Concentrix Corporation Chat Support Executive Interview Questions, Process, and Tips

Updated 24 Feb 2025

Top Concentrix Corporation Chat Support Executive Interview Questions and Answers

Concentrix Corporation Chat Support Executive Interview Experiences

17 interviews found

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about yourself
  • Q2. Family background
  • Q3. What you want to do in future
  • Q4. Your availability within one year
  • Q5. What you think about this process

I applied via Walk-in and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and get ready in any time to face interview.

Chat Support Executive Interview Questions Asked at Other Companies

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Q1. What important things should be followed when you are in conversa ... read more
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Q2. How will you write an email to customer regarding order delivery ... read more
asked in Swiggy
Q3. Why English should be business language?
Q4. What will you do if the company will get high customer flow
asked in Jio
Q5. What do you mean by customer service representative?

Interview Questionnaire 

2 Questions

  • Q1. Why you want to Join BPO
  • Q2. What about your previous

Interview Preparation Tips

Interview preparation tips for other job seekers - Hey If you are choosing any company My advice don't hesitate to ask for monthly Income that you expect and be on that bcz in cnx if you start with very low really it will take enough time for nexy promotion and increments and which are just nominial. So start with good figure is best option always.

Interview Questionnaire 

4 Questions

  • Q1. First round - hr round It's a basically normal versant test you just need to hear the voice and reply back with the answer for chat support you have to give two versant tests one is chat versant another o...
  • Q2. Tell me something about yourself
  • Ans. 

    I am a highly motivated and customer-oriented individual with excellent communication skills.

    • I have experience in customer service and support roles

    • I am a quick learner and can adapt to new technologies and processes easily

    • I am a good listener and can empathize with customers to understand their needs

    • I am proficient in using chat and email support tools

    • I am a team player and can work collaboratively with colleagues to

  • Answered by AI
  • Q3. Why you want to join
  • Ans. 

    I am interested in joining as a Chat Support Executive to utilize my communication skills and provide excellent customer service.

    • I have experience in customer service and enjoy helping people

    • I am a good listener and can empathize with customers

    • I am tech-savvy and can quickly learn new software and tools

    • I am a team player and can work well in a fast-paced environment

    • I am excited about the opportunity to work with a dyna

  • Answered by AI
  • Q4. Are you comfortable with rotational shift
  • Ans. 

    Yes, I am comfortable with rotational shift.

    • I have previous experience working in rotational shifts

    • I am flexible with my schedule and can adjust accordingly

    • I understand the importance of providing 24/7 support to customers

    • I am willing to work weekends and holidays if required

  • Answered by AI

Concentrix Corporation interview questions for designations

 Senior Chat Support Executive

 (1)

 Chat Support Associate

 (2)

 Chat and Email Support Executive

 (10)

 Senior Customer Support Executive

 (3)

 Chat Advisor

 (3)

 Chat Process

 (3)

 Senior Technical Support

 (1)

 Online Chat Representative

 (1)

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and true to your self and your work

I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Chat Support Executive interview:
  • Introduce
  • Related
Interview preparation tips for other job seekers - Amazing platform to start your career with a friendly environment.

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction
Strengths
Weakness
Million rupees what will you do?
Topic of favourite city to speak.
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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Chat Support Executive interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are Aptitude Test, One-on-one Round and HR.
How to prepare for Concentrix Corporation Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Back Office, Email Support, US Shift, bpo and chat.
What are the top questions asked in Concentrix Corporation Chat Support Executive interview?

Some of the top questions asked at the Concentrix Corporation Chat Support Executive interview -

  1. Are you comfortable with rotational sh...read more
  2. What do you know about this proce...read more
  3. Will I be comfortable with rotational shi...read more
How long is the Concentrix Corporation Chat Support Executive interview process?

The duration of Concentrix Corporation Chat Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Chat Support Executive Interview Process

based on 18 interviews

3 Interview rounds

  • Aptitude Test Round
  • HR Round
  • One-on-one Round
View more
Concentrix Corporation Chat Support Executive Salary
based on 927 salaries
₹1 L/yr - ₹5 L/yr
12% more than the average Chat Support Executive Salary in India
View more details

Concentrix Corporation Chat Support Executive Reviews and Ratings

based on 232 reviews

3.9/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

3.4

Salary

4.0

Job security

3.9

Company culture

3.2

Promotions

3.7

Work satisfaction

Explore 232 Reviews and Ratings
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