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Concentrix Corporation
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Concentrix Corporation Chat Support Executive Interview Questions, Process, and Tips
Top Concentrix Corporation Chat Support Executive Interview Questions and Answers
- Q1. Are you comfortable with rotational shift
- Q2. What do you know about this process?
- Q3. What information do you have about Concentrix?
Concentrix Corporation Chat Support Executive Interview Experiences
18 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 2 interview rounds.
Paragraph writing and find the error
(2 Questions)
- Q1. What is modem and router?
- Ans.
A modem is a device that modulates and demodulates signals to enable communication between devices over a network. A router is a device that forwards data packets between computer networks.
Modem converts digital data from a computer into analog signals for transmission over telephone lines
Router directs data packets between devices on a network
Modem is used to connect to the internet via an ISP
Router creates a local ar...
- Q2. Upselling question
Skills evaluated in this interview
Interview Questionnaire
5 Questions
- Q1. Tell me something about yourself
- Q2. Family background
- Q3. What you want to do in future
- Q4. Your availability within one year
- Q5. What you think about this process
I applied via Walk-in and was interviewed in Jul 2021. There were 4 interview rounds.
(6 Questions)
- Q1. Where do you see yourself in 5 years?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why are you looking for a change?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
Typing test,
(1 Question)
- Q1. 1. Typing test 2. Sentence completion 3. Passage rewrite 4. Email writing
(1 Question)
- Q1. Related to HR round, salary discussion
Interview Preparation Tips
What people are saying about Concentrix Corporation
Interview Questionnaire
2 Questions
- Q1. Why you want to Join BPO
- Q2. What about your previous
Interview Preparation Tips
Concentrix Corporation interview questions for designations
Interview Questionnaire
4 Questions
- Q1. First round - hr round It's a basically normal versant test you just need to hear the voice and reply back with the answer for chat support you have to give two versant tests one is chat versant another o...
- Q2. Tell me something about yourself
- Ans.
I am a highly motivated and customer-oriented individual with excellent communication skills.
I have experience in customer service and support roles
I am a quick learner and can adapt to new technologies and processes easily
I am a good listener and can empathize with customers to understand their needs
I am proficient in using chat and email support tools
I am a team player and can work collaboratively with colleagues to
- Q3. Why you want to join
- Ans.
I am interested in joining as a Chat Support Executive to utilize my communication skills and provide excellent customer service.
I have experience in customer service and enjoy helping people
I am a good listener and can empathize with customers
I am tech-savvy and can quickly learn new software and tools
I am a team player and can work well in a fast-paced environment
I am excited about the opportunity to work with a dyna
- Q4. Are you comfortable with rotational shift
- Ans.
Yes, I am comfortable with rotational shift.
I have previous experience working in rotational shifts
I am flexible with my schedule and can adjust accordingly
I understand the importance of providing 24/7 support to customers
I am willing to work weekends and holidays if required
I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.
(1 Question)
- Q1. Why you want this job and why should we hire you?
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. Related study and skills
(1 Question)
- Q1. Introduction and career knowledge
Interview Preparation Tips
- Introduce
- Related
I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.
Interview Preparation Tips
Strengths
Weakness
Million rupees what will you do?
Topic of favourite city to speak.
Concentrix Corporation Interview FAQs
The duration of Concentrix Corporation Chat Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Interviews By Designations
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Interview Questions for Popular Designations
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Concentrix Corporation Chat Support Executive Interview Process
based on 19 interviews
3 Interview rounds
- Aptitude Test Round
- HR Round
- One-on-one Round
Chat Support Executive Interview Questions from Similar Companies
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Concentrix Corporation Chat Support Executive Reviews and Ratings
based on 238 reviews
Rating in categories
|
Customer Service Executive
3.8k
salaries
|  ₹1 L/yr - ₹7.8 L/yr |
|
Advisor
3.5k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Content Moderator
3.1k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
|
Senior Representative
3k
salaries
| ₹1.6 L/yr - ₹6.7 L/yr |
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