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Cogent E Services Customer Service Associate Interview Questions, Process, and Tips
Top Cogent E Services Customer Service Associate Interview Questions and Answers
- Q1. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
- Q2. Tell me computer shortcut keys
- Q3. what do you know about insurance
Cogent E Services Customer Service Associate Interview Experiences
20 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell about yourself!
- Q2. Are you experienced?
- Q3. What do you know about insurance
- Ans.
Insurance is a financial product that provides protection against financial losses.
Insurance is a contract between an individual or organization and an insurance company, where the individual or organization pays a premium in exchange for coverage against specified risks.
Types of insurance include health insurance, life insurance, auto insurance, home insurance, and more.
Insurance policies typically cover specific even...
Interview Preparation Tips
(1 Question)
- Q1. Normal question
(2 Questions)
- Q1. Normal question
- Q2. Tell me about your self
Selected
I applied via Walk-in and was interviewed in Nov 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
I applied via Walk-in
(4 Questions)
- Q1. Self introduce and about educational qualifications.
- Q2. About work experience how many years and is roul done on job?
- Q3. About my strength and weakness.
- Q4. What got learn about last work experience?
- Ans.
I learned how to effectively communicate with customers and resolve their issues.
Developed strong communication skills
Learned how to handle difficult customers
Gained experience in problem-solving and conflict resolution
Improved my knowledge of the company's products and services
Interview Preparation Tips
Cogent E Services interview questions for designations
Selected
I applied via Walk-in and was interviewed in May 2023. There were 5 interview rounds.
(1 Question)
- Q1. Myself What I did Yesterday. Education details.
(1 Question)
- Q1. About myself. What I did yesterday My career goals etc.
(1 Question)
- Q1. Asked about myself. My daily routine. My favourite sport and when did I played last time And also what happened in that sports match.
(1 Question)
- Q1. Myself. Daily routine. Etc
Rastogi Jii
Selected
I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. Introduction, expectation
(1 Question)
- Q1. Asking about why u want to join bpo, and tell about ur self ur last memorable day.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. Introduce your self
- Q2. Sell this pen .
- Ans.
This pen is not just a writing tool, but a stylish accessory that will make you stand out in any setting.
Highlight the sleek design and quality craftsmanship of the pen
Emphasize the smooth writing experience it provides
Mention any special features like a comfortable grip or refillable ink
Create a sense of urgency by mentioning limited availability or a special promotion
(7 Questions)
- Q1. Tell me about yourself.
- Q2. What are your strengths and weaknesses?
- Q3. Where do you see yourself in 5 years?
- Q4. Share details of your previous job.
- Q5. What are your salary expectations?
- Q6. Why should we hire you?
- Q7. Whats your Salary expectations
Interview Preparation Tips
I applied via Walk-in and was interviewed in Oct 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What about your self
- Ans. My name is ujjwal Agarwal I am from Bareilly, I did my graduation from Bareilly collage,then I am graduated m.com from Bareilly College
- Q2. Tell me computer shortcut keys
- Ans.
Computer shortcut keys are combinations of keys that perform specific functions and tasks on a computer.
Shortcut keys help to increase productivity and efficiency.
Common shortcut keys include Ctrl+C (copy), Ctrl+V (paste), and Ctrl+Z (undo).
Shortcut keys vary depending on the operating system and software being used.
Shortcut keys can be customized or remapped to suit individual preferences.
- Q3. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
- Ans.
The question lists keyboard shortcuts for common actions. What do they do?
Ctrl+z: Undo the last action
Ctrl+x: Cut the selected text or item
Ctrl+v: Paste the copied or cut text or item
Ctrl+A: Select all text or items in the current document or window
Ctrl+c: Copy the selected text or item
Interview Preparation Tips
And fluent English
Selected
I applied via Walk-in and was interviewed before Oct 2022. There was 1 interview round.
(2 Questions)
- Q1. You will be asked basic details about your resume, your educational qualifications if you are a fresher and a summary of your previous experience if you aren't.
- Ans. A short summary of your personal and educational details of less than 1 minute is good. a 1.5 minute summary of your work experience will cover your experience
- Q2. A minimum amount of time you will work in the organization.
- Ans. A answer of a minimum of one year as it will increase the weight-age of your resume will be a acceptable answer
Interview Preparation Tips
- confidence building tutorials
- Clear communication
- Microsoft Excel course
Selected
I was interviewed before Sep 2022.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Speak on your favourite topic for one minute
(1 Question)
- Q1. Same as in round one
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why do you want to join cogent
Top trending discussions
Cogent E Services Interview FAQs
The duration of Cogent E Services Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Cogent E Services Customer Service Associate Interview Process
based on 21 interviews
3 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
Customer Service Associate Interview Questions from Similar Companies
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Cogent E Services Customer Service Associate Reviews and Ratings
based on 304 reviews
Rating in categories
|
Customer Service Associate
969
salaries
|  ₹1 L/yr - ₹4.1 L/yr |
|
Customer Service Executive
604
salaries
| ₹1 L/yr - ₹4.4 L/yr |
|
Customer Care Executive
492
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
|
Team Lead
401
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Support Executive
342
salaries
| ₹1.2 L/yr - ₹3.6 L/yr |
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