Cogent E Services Senior Team Leader Interview Questions and Answers

Q1. Tell me about yourself Why we hire you Grammar test versant test and mother tongue checked while interview
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Q2. Where do you belongs and how you manage your rotational shift timings and how many family members in your family
Ans. 
I belong to a supportive family and manage my rotational shift timings effectively.
• I belong to a supportive family who understands the demands of my job as a Senior Team Leader.

• I effectively manage my rotational shift timings by planning and organizing my schedule in advance.

• I prioritize my work responsibilities and communicate with my family members to ensure a smooth balance between work and personal life.

• I have deve...read more
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Q3. Soft skill practice
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Q1. In order to effectively manage a team, it's important to focus on several key areas such as reducing shrinkage and attrition, analyzing data to make informed decisions, managing dialer systems, and impleme...read more
Ans. Giving planned time off can reduce employee loss due to absence and resignation. Preview productivity using manual dialing. Analyze connection rate. Determine why the "not interested" rate is high.
Answered by Sayeeda Shaikh
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Q1. How to manage team
Ans. Bond with advisor and good working environment
Answered by Sayeeda Shaikh
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Q1. C# related,SQL server ,web Api little bit azure
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Q2. C#,SQL,api,azur fundamental
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Q1. Different types of design principal,c#,dot net core
Ans. 
Design principles in C# and .NET Core
• SOLID principles

• DRY (Don't Repeat Yourself) principle

• KISS (Keep It Simple, Stupid) principle

• YAGNI (You Ain't Gonna Need It) principle

• Composition over inheritance

• Dependency Injection

• Single Responsibility Principle (SRP)

• Open/Closed Principle (OCP)

• Liskov Substitution Principle (LSP)

• Interface Segregation Principle (ISP)

• Command Query Separation (CQS)

• Command Query Responsibility Segregati
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Q2. Design principal,dot net core
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Q1. Just salary discussion
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Q2. Just salary discuss at last round
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Q1. Jungle question
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Q2. What's your about something and technical knowledge
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Q1. What's your technical background
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Q2. Electronic background can information technology it filled
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Q1. What is difference beween sre and devops
Ans. 
SRE focuses on reliability and stability of systems, while DevOps focuses on collaboration and automation.
• SRE (Site Reliability Engineering) focuses on ensuring the reliability, availability, and stability of systems and services.

• DevOps focuses on collaboration between development and operations teams, as well as automating processes for faster and more reliable software delivery.

• SRE typically involves monitoring, inci...read more
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Q2. What is diffemrce between kubernetes and docker
Ans. 
Kubernetes is a container orchestration tool, while Docker is a containerization platform.
• Kubernetes is used for automating deployment, scaling, and management of containerized applications.

• Docker is a platform for developing, shipping, and running applications in containers.

• Kubernetes can manage multiple containers across multiple hosts, while Docker is used to create and run containers.

• Kubernetes provides features li...read more
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Q1. About yourself, roles and responsibilities, some technical questions
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Q1. Overall journey, why you are leaving company, salary expectation
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Q1. What is your ctc
Ans. 
My current CTC is $80,000 per year.
• My current CTC is $80,000 per year

• I am open to discussing salary expectations during the interview process

• I have experience negotiating salary packages in previous roles
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Q1. What is your current ctc
Ans. 
My current CTC is $80,000 per year.
• My current CTC is $80,000 per year

• I am currently earning $6,666.67 per month

• I receive a yearly bonus of $5,000
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Q2. What is your Expected ctc
Ans. 
My expected CTC is negotiable based on the responsibilities and benefits offered in the role.
• My expected CTC is based on my experience, skills, and the market rate for the position.

• I am open to discussing the compensation package, including salary, bonuses, and benefits.

• I am looking for a competitive salary that reflects my qualifications and contributions to the team.

• I am also interested in opportunities for growth an
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Good knowledge about social

Should be command over the topics

This is regarding your skills set

Q1. How to maintain attraction
Ans. 
Maintain attraction by continuously improving and adapting to meet the needs and desires of the target audience.
• Regularly update products/services to stay relevant

• Engage with customers through social media and other platforms

• Offer promotions and discounts to keep customers interested

• Provide excellent customer service to build loyalty

• Monitor market trends and competitors to stay ahead
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Q2. How to calculate AHT
Ans. 
AHT can be calculated by dividing the total talk time and total number of calls.
• Add up the total talk time for a specific period

• Count the total number of calls handled during that period

• Divide the total talk time by the total number of calls to get the AHT

• AHT = Total Talk Time / Total Number of Calls
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