Teleperformance Senior Team Leader Interview Questions and Answers

Q1. Your favourite cricketer and give me best lines
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Q2. Good communication
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Q3. Team leader quality
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Q4. Team management skills
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Q5. What's is the transperant skills
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Transparent skills are abilities and qualities that are easily observable and understood by others.
• Transparent skills are typically technical or hard skills that can be demonstrated through tasks or projects.

• They are usually quantifiable and measurable, such as proficiency in a programming language or project management.

• Examples include coding skills, data analysis abilities, project management experience, and proficie
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Normal Aptitude Test

Q1. HR interview question
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Q2. What is your goal
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Q3. About your education
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Q1. Tell me about yourself
Ans. 
Experienced team leader with a proven track record of motivating and guiding teams to success.
• Over 5 years of experience in leadership roles

• Skilled in team building, conflict resolution, and performance management

• Successfully led a team to exceed sales targets by 20% in the last quarter
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Q2. Experience details
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Political views and your current supporting party.

Q1. Can you provide a self-introduction?
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Q2. Work Experience
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Q1. Tell us something about ourselves
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You are a leading company in the tech industry known for innovation and cutting-edge products.
• Known for innovation and cutting-edge products

• Leading company in the tech industry

• Highly respected in the field
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Q2. Real time situation base questions
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Q1. Tell me about ur self
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Q2. How u spend your yesterday
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Q3. Why u join BPO line
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Q4. What is customer service
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Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.
• Customer service involves addressing customer inquiries, concerns, and complaints.

• It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

• Customer service can be provided through various channels such as phone, email, chat, o...read more
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Q5. Are you comfortable any shift
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Q6. Difference between inbound and outbound
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Inbound refers to receiving communication or requests, while outbound refers to initiating communication or making requests.
• Inbound involves receiving calls, messages, or requests from customers or clients.

• Outbound involves making calls, sending messages, or initiating contact with customers or clients.

• Inbound focuses on addressing customer inquiries, providing support, or handling complaints.

• Outbound focuses on sales ...read more
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Q1. Tell me about urself Walk me through your resume Why do u want to work at this company
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Q2. Why should we hire you?
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