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Teleperformance Senior Team Leader Interview Questions and Answers

Updated 21 Nov 2023

Teleperformance Senior Team Leader Interview Experiences

2 interviews found

Senior Team Leader Interview Questions & Answers

user image Sayeeda Shaikh

posted on 31 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. In order to effectively manage a team, it's important to focus on several key areas such as reducing shrinkage and attrition, analyzing data to make informed decisions, managing dialer systems, and impleme...
  • Ans. Giving planned time off can reduce employee loss due to absence and resignation. Preview productivity using manual dialing. Analyze connection rate. Determine why the "not interested" rate is high.
  • Answered by Sayeeda Shaikh
Round 3 - One-on-one 

(1 Question)

  • Q1. How to manage team
  • Ans. Bond with advisor and good working environment
  • Answered by Sayeeda Shaikh

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident / prepare your self in front of mirror.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself Why we hire you Grammar test versant test and mother tongue checked while interview
  • Q2. Where do you belongs and how you manage your rotational shift timings and how many family members in your family
  • Ans. 

    I belong to a supportive family and manage my rotational shift timings effectively.

    • I belong to a supportive family who understands the demands of my job as a Senior Team Leader.

    • I effectively manage my rotational shift timings by planning and organizing my schedule in advance.

    • I prioritize my work responsibilities and communicate with my family members to ensure a smooth balance between work and personal life.

    • I have deve...

  • Answered by AI
  • Q3. Soft skill practice

Senior Team Leader Interview Questions Asked at Other Companies

asked in NetAmbit
Q1. How will u manage with low bandwidth and excessive target to achi ... read more
asked in Udaan
Q2. What do u know about B2B or E-commerce process.
Q3. What is the definition of new natal how we can save to them
Q4. What are the Key Performance Indicators (KPIs) and Key Result Are ... read more
asked in LTIMindtree
Q5. How to manage a process and build a team from no where

Interview questions from similar companies

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. For knowdelge of process and work
  • Q2. Regarding to process works

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and good environment
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Your favourite cricketer and give me best lines
  • Q2. Good communication
  • Q3. Team leader quality
  • Q4. Team management skills
  • Q5. What's is the transperant skills
  • Ans. 

    Transparent skills are abilities and qualities that are easily observable and understood by others.

    • Transparent skills are typically technical or hard skills that can be demonstrated through tasks or projects.

    • They are usually quantifiable and measurable, such as proficiency in a programming language or project management.

    • Examples include coding skills, data analysis abilities, project management experience, and proficie

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Skills to team leader 💪
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Normal Aptitude Test

Round 3 - HR 

(3 Questions)

  • Q1. HR interview question
  • Q2. What is your goal
  • Q3. About your education

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal question like tell me about your self.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced team leader with a proven track record of motivating and guiding teams to success.

    • Over 5 years of experience in leadership roles

    • Skilled in team building, conflict resolution, and performance management

    • Successfully led a team to exceed sales targets by 20% in the last quarter

  • Answered by AI
  • Q2. Experience details
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview before Mar 2024.

Round 1 - Group Discussion 

Political views and your current supporting party.

Round 2 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. Work Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Develop effective communication skills and strengthen interpersonal abilities.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell us something about ourselves
  • Ans. 

    You are a leading company in the tech industry known for innovation and cutting-edge products.

    • Known for innovation and cutting-edge products

    • Leading company in the tech industry

    • Highly respected in the field

  • Answered by AI
  • Q2. Real time situation base questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Better

I applied via Referral and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Tell me about ur self
  • Q2. How u spend your yesterday
  • Q3. Why u join BPO line
  • Q4. What is customer service
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat, o...

  • Answered by AI
  • Q5. Are you comfortable any shift
  • Q6. Difference between inbound and outbound
  • Ans. 

    Inbound refers to receiving communication or requests, while outbound refers to initiating communication or making requests.

    • Inbound involves receiving calls, messages, or requests from customers or clients.

    • Outbound involves making calls, sending messages, or initiating contact with customers or clients.

    • Inbound focuses on addressing customer inquiries, providing support, or handling complaints.

    • Outbound focuses on sales ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about urself Walk me through your resume Why do u want to work at this company
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just preparing urself before interview
Marker urself
Apply even if you are not qualified
Set urself apart with letters of recommendation

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Senior Team Leader interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Teleperformance Senior Team Leader interview?

Some of the top questions asked at the Teleperformance Senior Team Leader interview -

  1. Tell me about yourself Why we hire you Grammar test versant test and mother t...read more
  2. Soft skill pract...read more

Tell us how to improve this page.

Teleperformance Senior Team Leader Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more
Teleperformance Senior Team Leader Salary
based on 54 salaries
₹2.2 L/yr - ₹7.5 L/yr
58% less than the average Senior Team Leader Salary in India
View more details

Teleperformance Senior Team Leader Reviews and Ratings

based on 24 reviews

3.6/5

Rating in categories

3.6

Skill development

3.9

Work-life balance

3.6

Salary

3.3

Job security

3.9

Company culture

3.9

Promotions

4.0

Work satisfaction

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