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Teleperformance
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Filter reviews by Teleperformance Senior Team Leader Reviews
Overall Rating
based on 23
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
38% employees reported
No travel
66% employees reported
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Gender based rating
Rated by Women
5 reviews
Rated by Men
17 reviews
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's Senior Team Leaders
Is Teleperformance a good place to work for Senior Team Leaders?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 23 employee reviews, it's clear that most senior team leaders have a positive experience working at Teleperformance.
Company culture holds the highest rating at 4.3, while job security is rated the lowest amongst all factors at 3.6.
Read reviews about
job security
on AmbitionBox.
Does Teleperformance pay their Senior Team Leaders well?
According to AmbitionBox reviews, Teleperformance senior team leaders rate their salary and benefits at 4.1 out of 5, based on 23 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Teleperformance is generally seen as a place that values and rewards its workforce fairly. You can know more about Teleperformance's senior team leaders salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for senior team leaders,
click here
.
How is the work culture at Teleperformance for Senior Team Leaders?
Work culture at Teleperformance for senior team leaders is rated 4.3 out of 5 by 23 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance.
How is the job security at Teleperformance for Senior Team Leaders?
Based on 23 reviews on AmbitionBox, Teleperformance's senior team leaders rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior team leaders,
click here
.
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