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Alorica Customer Service Executive Interview Questions and Answers
Alorica Customer Service Executive Interview Experiences
7 interviews found
Selected
I applied via Jobs .bg and was interviewed in Sep 2023. There were 4 interview rounds.
(4 Questions)
- Q1. Why Alorica and how?
- Q2. It is new opportunity for me !
- Q3. Customer Service experience?
- Q4. Do you like being on the phone with clients?
Information exchange
(1 Question)
- Q1. Documentation included as lot
Interview Preparation Tips
- Fashion!
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
The assignment was very goood
(1 Question)
- Q1. Tell me about the company Tell me about your weakness and how did you overcome it
Selected
I applied via Job Fair and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Why should we hire you
Interview Preparation Tips
Yashwanth S
Selected
I applied via Walk-in and was interviewed in Aug 2022. There were 3 interview rounds.
Introduction, qualification, pick a topic and talk.
You need take a typing test and verbal communication test in computer.
(2 Questions)
- Q1. Introduction, what do you know about the process.
- Ans.
The customer service process involves assisting customers with their inquiries, complaints, and providing solutions to their problems.
Customer service executives handle customer inquiries and complaints.
They provide information and assistance to customers regarding products or services.
They resolve customer issues and complaints by offering appropriate solutions.
Customer service executives may use various communication...
- Q2. What do you know about the company What is BPO
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO is a strategic approach to streamline business operations and reduce costs.
It allows companies to focus on their core competencies while outsourcing non-core activities.
Common BPO services include customer support, technical support, data entry, and back-office operations.
For exa...
Interview Preparation Tips
Alorica interview questions for designations
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you want to work in BPO
- Q2. What do you know about our company
Interview Preparation Tips
Anitha A
I applied via Indeed and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction and kilometer radius to provide a cab and salary because they will provide less
Interview Preparation Tips
Customer Service Executive Jobs at Alorica
Selected
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Customer executive means
- Q2. Introduce yourself
Interview Preparation Tips
- Customer Service
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Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Etech Global Services
Rahul Redas
posted on 2 Sep 2024
I applied via LinkedIn and was interviewed in Aug 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction and all
- Q2. Previous work experience
- Ans.
I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.
Worked as a Customer Service Representative at Company X for 2 years
Managed a team of 5 customer service agents at Company Y
Received positive feedback from customers for my problem-solving skills
Typing test and listening test
(2 Questions)
- Q1. Ms Excel shortcut keys
- Q2. Other troubleshooting questions
(2 Questions)
- Q1. Manager round will ask about your strengths and weakness
- Q2. Why do you want to join and all
- Ans.
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passionate about helping customers and resolving their issues
Strong communication and problem-solving skills
Previous experience in customer service roles
Excited about the opportunity to work with a reputable company
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What is your favorite season and why?
- Ans.
My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.
I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.
The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.
Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.
I enjoy the festive...
- Q2. Which movie is your favorite and why
- Ans.
My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.
The Shawshank Redemption is a classic film directed by Frank Darabont.
The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.
The film explores themes of friendship, h...
It was a typing test on a computer
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 14 Sep 2024
Selected
I was interviewed in Aug 2024.
(1 Question)
- Q1. Basic introduction
Verbal basic questions quant eng lr
(2 Questions)
- Q1. Why do you want to do this job
- Ans.
I am passionate about helping customers and providing excellent service.
I enjoy interacting with people and solving problems
I have strong communication skills and empathy
I thrive in fast-paced environments and enjoy multitasking
I have previous experience in customer service roles, such as working in retail or hospitality
- Q2. Because I want to developmy communicationand i want experience beforedoing mba
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Alorica Interviews By Designations
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Alorica Customer Service Executive Reviews and Ratings
based on 34 reviews
Rating in categories
|
Customer Service Executive
130
salaries
|  ₹2.3 L/yr - ₹4.5 L/yr |
|
Customer Support Executive
129
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Team Manager
127
salaries
| ₹3.5 L/yr - ₹8 L/yr |
|
Customer Care Executive
48
salaries
| ₹2.3 L/yr - ₹4 L/yr |
|
Customer Service Associate
47
salaries
| ₹2.3 L/yr - ₹4 L/yr |
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