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Filter reviews by Vertex Customer Solutions Senior Customer Service Representative Reviews
Rating distribution
Category Ratings
Job security
Skill development
Work satisfaction
Work-life balance
Company culture
Promotions
Salary
What employees say about Vertex Customer Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
1 reviews
Jobseekers also viewed
4 reviews found
Senior Customer Service Representative
RHD Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly work environment.
Dislikes
There is no growth, no appraisal and no basic facilities for employees.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
I was working for airtel mobility (both Prepaid and Postpaid) help desk. According to the CRO queries we are resolving the issue by using the application.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Representative in Chennai
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working place. Team members are gud. Team leader guide you in gud manner.
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary and appraisal is not gud. Leave balance won't cridit properly. Employment portal not working properly and not user-friendly. Every month salary was big problem. No cab facility.
Work Details
Work days: Rotational Shift (Strict Timings)
Senior Customer Service Representative in Chennai
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible shift.nice working environment.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
It was nice experience. Good working environment and learn lot and also developed my knowledge.
Work Details
Work days: Rotational Shift (Flexible Timings)
Senior Customer Service Representative in MBP Ghansoli
Finance/ Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I think I don't have any openion yet
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
Dislikes
Same as upper
Work Details
Work days: Rotational Shift
Work related travel: This job involves Travel Within City.
Top trending discussions
Similar Designation Reviews
Customer Service Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company but there is no job security
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No job security
- Job security - Bad
Work Details
Work related travel: This is a desk job.
Customer Support Executive in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pathetic experience
Dislikes
Pathetic experience and worst experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is there that i could like
Dislikes
Everything is poor starting from hr deptt to higher management
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Navi Mumbai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management is pathetic
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Horrible no management no discipline nothing
Quality Analyst in Navi Mumbai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working culture and the career opportunities
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Till date i m not dissatisfy from Vertex apart from the salary package they offer
Work Details
Work days: Monday to Saturday (Flexible Timings)
Customer Service Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment is good.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Promotion is too late
Senior Associate in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good teamwork, no work pressure, good learning place, but growth policies are bad, no cab facilities incase of rain, bus strike.
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
No growth, appraisal is too low, no proper food at canteen, no tissue paper in rest room, no cab facilities incase of emergency like heavy rain, bus strike. Not giving leaves if someone take emergency leave it will changing into week off.
- Salary - Poor
- Job security - Poor
Work Details
The work what I am doing is very much good and easy to handle, no work pressure. I learned a lot and same was giving dowload to others what ever I learned. Good atmosphere.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Banglore
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No
Work Details
Good
Work days: Monday to Friday (Flexible Timings)
Customer Service Executive in Navi Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Need to lot of improve ment in organisation
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Fantastic
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employee Benefits
Hu
Customer Service Associate in Chennai
Full Time
International roaming Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good teammates, trainer
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Other Vertex Customer Solutions Reviews
Wfm Real Time Analyst in Jaipur
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
HR team pathetic worst management no management skills
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Associate Manager in Panchkula
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not for accounts persons
Dislikes
It's not like a company, it's type a firm
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Noida
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is Good in the organisation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to be dislike
Work Details
Work days: Monday to Saturday (Strict Timings)
Business Associate in Navi Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Auditing Making MIS Reports
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Dusting Cleaning Surfing Reading Chatting
Work Details
Work days: Monday to Saturday (Flexible Timings)
CSR Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary not up the industry standard
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Data Scientist in Hyderabad / Secunderabad
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Small company with good culture
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Limited opportunities to work on latest machine learning technologies
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Associate in Kochi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I luved working over there
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Data Entry Operator in Pune
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
I like
Work Details
Work days: Monday to Friday (Flexible Timings)
Customer Agent in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No any dislike
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Call Center Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Increase salary as per hard work
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
As per the working hr when client required to extend the shifts
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Vertex Customer Solutions Reviews by Designations
- Vertex Customer Solutions Business Associate Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company f...or you. 75% of employees reported the working days at Vertex Customer Solutions as Rotational Shift. Read more- Home >
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