Teleperformance IT Service Desk Analyst Reviews

Likes

Good company to work for the technical Support suggest to join the company if you are ok with the complete rotation shifts. The pay is good and also the managers and the working team is very effective to work with...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Don't go guys who are willing to join. TP makes you why we are living.

Dislikes

There is no work life balance, there is no proper salary , they are doing us with extra hours other than our shift timings , no proper timings , no proper week offs , full politics in office. No shift allowances, No two way Cab , they are doing just business with employee health. If we are doing night shifts ,if we ask for one day leave they were asking like where is documented proof. Don't waste your career...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was one of the most rewarding experiences I have had in a corporate setting. My team leader demonstrated exceptional professionalism and courtesy throughout the process.

Dislikes

It was a contractual

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No work pressure and the colleagues are too friendly and managers are also too polite and very friendly.

Dislikes

The salary too low for onsite projects and there is no extracurricular activities .

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

nothing, work is easy but it is made difficult by doing nitpicking in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations....Read More

Dislikes

Management is really bad they dont care about anything.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The only thing I like is to help customers with their technical issues.

Dislikes

Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t. They don't care about the agents at all. Never come to Teleperformance unless that is the only option you have left.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.

Dislikes

The fact that the promotions here are do not match the package they offer. other than that everything is fine.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

You'll get salary on time You will be fluent in English Work from home but they always scare you for WFO and give threat for job loss.

Dislikes

Work culture is hell. No skill development. MNC is just for name. Paid CAB and worst food facility Management is hell Even seniors and Supervisor don't know about the process.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

i dont know why people post negative reviews about tp ,its just like another company ,work pressure is everywhere , i found everything was up to the mark except the shift timings , i did not find anything wrong ,

Dislikes

shift timings behavior of supervisor or trainers are not professional

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

I like all the Teleperformance environment. A very good place for a fresher employee.

Dislikes

I don't like Teleperformance support staff because they don't want anyone to get promoted and never help. I was selected for a Team Leader role after one year and completed my training along with 10 other experts. However, I waited for six months, but they never provided me with the Team Leader documents

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Highly professional yet kind and helpful team leads , making work challenges easier to navigate High - quality office facilities , with a comfortable breakroom for recharging .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like in this old school impractical setup.

Dislikes

The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.

Dislikes

Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.

Dislikes

Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.

Dislikes

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Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing is there to like.

Dislikes

There is an atmosphere in which only those person can grow who has a big tongue. Managers missuse there powers for there personal benifits. Girls has high probability of getting promoted faster compared to boys, all they need to do is build an inappropriate relationship with there managers which becomes a great advantage for there career growth.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.