Teleperformance IT Service Desk Analyst Reviews

Likes

Don't go guys who are willing to join. TP makes you why we are living.

Dislikes

There is no work life balance, there is no proper salary , they are doing us with extra hours other than our shift timings , no proper timings , no proper week offs , full politics in office. No shift allowances, No two way Cab , they are doing just business with employee health. If we are doing night shifts ,if we ask for one day leave they were asking like where is documented proof. Don't waste your career...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was one of the most rewarding experiences I have had in a corporate setting. My team leader demonstrated exceptional professionalism and courtesy throughout the process.

Dislikes

It was a contractual

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No work pressure and the colleagues are too friendly and managers are also too polite and very friendly.

Dislikes

The salary too low for onsite projects and there is no extracurricular activities .

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

nothing, work is easy but it is made difficult by doing nitpicking in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations....Read More

Dislikes

Management is really bad they dont care about anything.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The only thing I like is to help customers with their technical issues.

Dislikes

Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t. They don't care about the agents at all. Never come to Teleperformance unless that is the only option you have left.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.

Dislikes

The fact that the promotions here are do not match the package they offer. other than that everything is fine.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

You'll get salary on time You will be fluent in English Work from home but they always scare you for WFO and give threat for job loss.

Dislikes

Work culture is hell. No skill development. MNC is just for name. Paid CAB and worst food facility Management is hell Even seniors and Supervisor don't know about the process.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

There are so many ways to earn incentive per month.

Dislikes

Job security is not meeting as per the expectations. They can terminate you even in the middle of training after giving you offer letter.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Teleperformance stands out for its focus on employees . They truly priorities our growth through health benefits, learning options, and career advancement .

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

I dont like it as i really want to join teleperformance. But they are not making me in.

Dislikes

I was the employee of teleperformance from 2022 to 2024. And then i had left the teleperformance. But now i am wanting to rejoin the teleperformance the management is saying that you were having the pointers. But as per policy the employ should not leave the teleperformance on active pointers. But i was not having the active pointers and they are not making me in.

Work Details

Work policy: It was all from office but if you need can ask for the work from home.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Full ac almost 16° celcius. Employee shivers in cold but as manger wants no one can complaint about it.

Dislikes

Recently got promoted as MIS executive (tried for almost 5 years, and after getting promotion got to know that my manager was playing favourites and that's the reason I failed in 16 test). But no proper handover of role, TL, AM, Manager don't have any idea about what is going on in department. Executive who are giving handover mentally harassing, they just want to create unnecessary problems by making simple process complex. They want freshers know everything about the process within no time....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The culture is very competitive and the values and very high but there are certain elements which try n overpower due to their senior level contacts to demoralize other staff and break them

Dislikes

Teleperformance is an organisation to work with and have quiet liked my tenure here

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Not at all poor management

Dislikes

Management is so poor, and also there Hr Tushar kohli having behaviour issues they don't even know how to talk to employees.No job security teleperformance is worst and poor company.

Work Details

Work policy: Work from home

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary, Colleages, TL and the process (Amazon Na)

Dislikes

Alot of politics , favouritism, after good stack ranking no appresal, Management and last but not the least stupid people with no knowledge are getting hike and good people with skills and knowledge regarding job are leaving the company. Tp is really a reputed company with such a good process but due to the politics the people thisprocess gunna shut down one day .. and it's gunna lead a huge impact in employee....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good about the company

Dislikes

Work life balance is very bad employees are made to work from 1PM to next day morning 8AM. Very bad office politics My husband is suffering from various health issues Weekends are also working overall 24 hours if employee works still work load is very high Managers keep bullying people working under them Very bad culture

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Hello everyone, this is to bring to your attention that I have worked there for almost a year and a half and so far, what I have observed so far was the work culture, the fantastic management who is willing to take care of you in each and every situation. Additionally, I am very grateful to be a part of this organization. If you are willing to move forward, then there is no stopping here.

Dislikes

Nothing as such. Experience might differ from person to person but my experience with the organization is fantastic.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.