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Teleperformance
based on 27.4k Reviews
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Full Time
IT Support Department
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Overall it’s Good .
NA
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
ITSSC Department
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Yess I love work with TP
NA
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
IT Infrastructure Services Department
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Hi I'm working at teleperformance as IT SERVICE DESK ANALYST
Hi designation is service desk analyst but working like as a bpo agent at the timing of joining interviewer said me there will calling process but not more than 30 in day but there is 50 call in a day
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!
It Department
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Very nice working environment.easy swich of profile.
Salry does not meet the expectations.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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You'll get salary on time You will be fluent in English Work from home but they always scare you for WFO and give threat for job loss.
Work culture is hell. No skill development. MNC is just for name. Paid CAB and worst food facility Management is hell Even seniors and Supervisor don't know about the process.
Work days: Monday to Friday (Strict Timings)
Full Time
IT Support Department
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There are so many ways to earn incentive per month.
Job security is not meeting as per the expectations. They can terminate you even in the middle of training after giving you offer letter.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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No equality in employees from management who is closer to management will get benefits and who is working with dedication and not closer to management will not get appraisal promotions etc.
Upper line
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Only like is job security and nothing that much good.
Work culture and salary increment is really poor and also rotational shift in it department is really bad.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Network Department
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Good company to join as a fresher, learn how to work and move on.
No any work related training for new joiners, no any updates regarding changes in organization,So much politics, can't take leave when you need them, sometime had to work overtime if you are not coming from office cab, without getting extra paid.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Manupulative nature of some bosses at ley level creates deadlock but overall organizational environment allows for involving management to mitigate those deadlocks are really handy inresolving the problems really comes handy
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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This organization is good for initial work but for long term it it terrible job. I am also leaving tgis organization due to in proper work schedule and life balance.
In proper work culture and partial
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Management Consulting Department
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There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.
The salary growth and appraisal are very poor. There is hardly any salary growth here.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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You will get you salary on time and some people supportive and understand your problems but only some 3/10.
This is my personal opinion and I would like to say about that there is a psychological pressure from your seniors side to do your shift or job , If you are giving good score to your TL or their seniors then you will get your leaves or other benefits like extra time to go for break and half day and all the things, I do not like that why they decide for employee leaves on the basis of the scores they already get monthly leaves and they have rights to take it, and the other things is that I observed My last ACCM did not coach my DSAT's and CSAT's (Dissatisfaction survey and satisfaction survey) they jumped into me in BQ, It is called you will get a some time period in which you have to improve your score if you fail then you will get another chance to improve yourself then you will be terminated, Here is no job security and mind pressure also. Some people good there and some not. In our batch, 2-4 people did not resign, apart from this other batches also came and left. My question is why did they leave the job so quickly, what was the reason for them?...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Worst worst worst Company. No work life balance, no job security. U have to be manager's favorite for promotions.Unprofessional managers who will humiliate one or the other Employee.There is nothing to like about TP.
For WFH they don't have proper login tracker. For 8 hrs u have to login 10 hrs.Even For 7.50 login time they mark as half day and deduct amount from your salary. Plus the TL is another headache, u need to keep sayin him to correct the attendance.
Full Time
IT Infrastructure Services Department
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Good to work.of you want a slow and in your comfort zone - with ok to bad pay and increment scale
No worst working for . No one appreciate your work . Specially if you are part of IT team . My laptop has a SSD issue I had told my company n number of time but no one listen and it's been 1.5 year I have been telling about same to.multiple leadership. But uhhh . High leadership is just worst . No good changes . I missed time when vikas was our director . New leadership joins . Make useless changes remove alll our benefits . Decreased increament scale . Company show no appreciation for employee. You will never getting any bonus, no diwali or holi or new year gifts. Nothing . I hate that new management don't apreate there IT....Read More
Full Time
Customer Success Department
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they promote unskilled people, person with no leadership skill, problem solving skills, and knowledge of how to handle employees can become TL , assistant manager or even manager.
1 bad HR services never meet my HR 2 no job security they fire employees with out any reason. they made foolish reasons of there own. 3 they hire employees in august for diwali festival season after season end job end.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Marketing Department
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You can expect your salary before the date. Supportive trainers and all other seniors.
Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.
Work policy: My working mode was working from home and there is only week off.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Decent Salary
Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom. Please think 10 time before joining.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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The only thing you may get while working here is you might get promoted earlier than when you would in other organisations. Rest, overall its an average or below place to work
Work Culture is not good. Employee engagement do not happen... Plus management is very poor
Full Time
Operations Department
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The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Full Time
Non Voice Department
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Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation Horrible company I have ever worked
Full Time
Management Consulting Department
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The team was really encouraging, the workplace was diverse , and the there were so many opportunities to learn that helped me develop both personally and professionally .
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing to like anything ... Fake promises are very good in this company. All give fake promises
All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER." I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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