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Teleperformance
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Filter reviews by Teleperformance WFM Analyst Reviews
Overall Rating
based on 17
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
59% employees reported
Flexible timing
79% employees reported
No travel
92% employees reported
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Gender based rating
Rated by Women
3 reviews
Rated by Men
13 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's WFM Analysts
Is Teleperformance a good place to work for WFM Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.8 out of 5 from over 17 employee reviews, it's clear that most wfm analysts have a positive experience working at Teleperformance.
Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.8.
Read reviews about
company culture
and
on AmbitionBox.
Does Teleperformance pay their WFM Analysts well?
According to AmbitionBox reviews, Teleperformance wfm analysts rate their salary and benefits at 4.0 out of 5, based on 17 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Teleperformance is generally seen as a place that values and rewards its workforce fairly. You can know more about Teleperformance's wfm analysts salaries
here
How is the work culture at Teleperformance for WFM Analysts?
Work culture at Teleperformance for wfm analysts is rated 4.4 out of 5 by 17 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance. To read reviews specifically about work culture at Teleperformance for wfm analysts,
click here
.
How is the job security at Teleperformance for WFM Analysts?
Based on 17 reviews on AmbitionBox, Teleperformance's wfm analysts rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Teleperformance, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
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