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Teleperformance
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Filter reviews by Teleperformance Senior Customer Executive Reviews
Overall Rating
based on 46
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
61% employees reported
Flexible timing
66% employees reported
No travel
66% employees reported
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Gender based rating
Rated by Women
20 reviews
Rated by Men
23 reviews
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a deputy manager
6d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's Senior Customer Executives
Is Teleperformance a good place to work for Senior Customer Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 46 employee reviews, it's clear that most senior customer executives have an average experience working at Teleperformance.
Salary holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.1.
Read reviews about
salary
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on AmbitionBox.
Does Teleperformance pay their Senior Customer Executives well?
According to AmbitionBox reviews, Teleperformance senior customer executives rate their salary and benefits at 3.6 out of 5, based on 46 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer executives salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for senior customer executives,
click here
.
How is the work culture at Teleperformance for Senior Customer Executives?
Work culture at Teleperformance for senior customer executives is rated 3.4 out of 5 by 46 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance for Senior Customer Executives?
Based on 46 reviews on AmbitionBox, Teleperformance's senior customer executives rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance.
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