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Teleperformance

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3.9

based on 30.4k Reviews

Video summary

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Reviews
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Teleperformance Senior Customer Executive Mumbai Reviews

Updated 6 Mar, 2025

Overall Rating

3.4/5

based on 7 reviews

Rating distribution

1 (14.3%)

2 (28.6%)

1 (14.3%)

Category Ratings

3.0

Salary

3.0

Skill development

2.7

Work-life balance

2.6

Company culture

2.6

Job security

2.5

Work satisfaction

2.2

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

75% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

3 reviews

3.1

Rated by Men

4 reviews

Teleperformance is rated 3.4 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wit ... Read more

Teleperformance is rated 3.4 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Senior Customer Executive in Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Mar 2025

Dislikes

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Executive in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Sep 2024

Likes

Salary and work life balance.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Micro management and politics.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Teleperformance

View All

Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HDFC ❌️ Location: HDFC - New Delhi, TP - Noida Team Handling: HDFC - Individual role. TP - Team Leader Team Handling: HDFC ❌️ TP ✅️ Working Days: HDFC - 6. TP - 5 Customer Base: HDFC - Indian, TP - USA

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

HDFC Bank

Teleperformance

4 participants . poll closed

Got a question about Teleperformance?

Ask anonymously on communities.

Senior Customer Executive in Mumbai

Full Time

Non Voice Department

4.0

posted on 04 Jan 2024

Overall Rating

Senior Customer Executive in Mumbai

Mortgages Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 30 May 2021

Likes

The training was good but was extended multiple times however important or rather difficult parts of the job were not covered. Nice cafeteria and gaming place.

Skill development - Good

Dislikes

Lots of partiality and mental stress due to work. They would force employees to do OT and listers. Delay in FnF and big errors made in the same. Transport is not good as they won't go to link road if you stay there and instead they grumble all the time while going there, also you don't easily get an assigned cab. Salary is low and increment is also low. Expected decency but nah.

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

The job was interesting however the immediate supervisors were demeaning and would treat us like kids in school. Stressful.

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Executive in Mumbai

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 12 Apr 2021

Likes

Not so good not that bad

Skill development - Good

Dislikes

Working hours

Salary - Poor
Job security - Poor
Company culture - Poor

Work Details

Ok ok

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Executive in Mumbai

Full Time

Administration Department

5.0

posted on 26 Apr 2024

Overall Rating

Senior Customer Executive in Mumbai

Full Time

Back Office Department

3.0

posted on 22 Dec 2023

Overall Rating

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

More about working at Teleperformance

HQ - Paris, France
BPO
50k-1 Lakh Employees (India)
IT Services & Consulting
Software Product

Tell us how to improve this page.

Teleperformance Senior Customer Executive Reviews by Locations

Teleperformance Senior Customer Executive Chennai Reviews
Teleperformance Senior Customer Executive Gurgaon / Gurugram Reviews

Teleperformance Mumbai Reviews by Designations

Teleperformance Customer Service Executive Mumbai Reviews
Teleperformance Customer Service Associate Mumbai Reviews
Teleperformance Senior Customer Service Executive Mumbai Reviews
Teleperformance Team Lead Mumbai Reviews
Teleperformance Quality Analyst Mumbai Reviews
Teleperformance Assistant Manager Mumbai Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 7...5% employees reported the work timings at Teleperformance as Flexible timing. Read more