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Teleperformance
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Filter reviews by Teleperformance Quality Assurance Department Gurgaon / Gurugram Reviews
Overall Rating
based on 104
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
58% employees reported
Monday to Friday
42% employees reported
Flexible timing
48% employees reported
No travel
72% employees reported
View more detailed insights
Gender based rating
Rated by Women
28 reviews
Rated by Men
76 reviews
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in Teleperformance Quality Assurance Department Gurgaon / Gurugram Reviews
104 reviews found
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
asked in
Customer Care Executive interview
Q1. Introduction Explain something in English What is customer care or customer ... read more
asked in
Customer Service Executive interview
Q2. Q.9 what do you know about BPO or teleperformance?
Get interview-ready with top interview questions
View all 537 questions
asked in
Customer Service Associate interview
Q3. Situational: If customer gets damaged product and he is saying he want to r ... read more
asked in
Customer Support Executive interview
Q4. If customer is angry how can you make him understand
Q5. 1. How to install windows 2. How to make pen drive bootable 3.What is taskb ... read more
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Teleperformance.
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People also ask about Teleperformance's Quality Assurance Department in Gurgaon / Gurugram
Is Teleperformance's Quality Assurance Department in Gurgaon / Gurugram a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 104 employee reviews, it's clear that most employees have an average experience working at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram.
Job security holds the highest rating at 3.8, while salary is rated the lowest amongst all factors at 3.5.
Read reviews about
job security
and
salary
on AmbitionBox.
Does Teleperformance's Quality Assurance Department in Gurgaon / Gurugram pay their employees well?
According to AmbitionBox reviews, Teleperformance's Quality Assurance Department in Gurgaon / Gurugram employees rate their salary and benefits at 3.5 out of 5, based on 104 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's Quality Assurance Department in Gurgaon / Gurugram salaries
here
and to read reviews specifically about salary and benefits at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram,
click here
.
How is the work culture at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram?
Work culture at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram is rated 3.7 out of 5 by 104 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram,
click here
.
How is the job security at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram?
Based on 104 reviews on AmbitionBox, Teleperformance's Quality Assurance Department in Gurgaon / Gurugram employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram. To read reviews about job security at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram,
click here
.
Is work from home available at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram?
According to 19 AmbitionBox reviews, Teleperformance's Quality Assurance Department in Gurgaon / Gurugram does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
How do I get a job at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram?
To get a job at Teleperformance's Quality Assurance Department in Gurgaon / Gurugram, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
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Quality Analyst
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Office cab/shuttle
3 total
responses
Free meal
3 total
responses
Health insurance
4 total
responses
Cafeteria
6 total
responses
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