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Teleperformance
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Filter reviews by Teleperformance Customer Service Representative Kolkata Reviews
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Rotational Shift
80% employees reported
Flexible timing
71% employees reported
No travel
86% employees reported
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Rated by Women
2 reviews
Rated by Men
7 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
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Q1. What is the speed of your wifi and how much total overall experience?
Q2. What is the role of customers support representative
Get interview-ready with top interview questions
View all 11 questionsQ3. How will you address the customer for the situation given
Q4. What is Coustomer care executive & BPO??
Q5. How to convince an rude customer
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Teleperformance Customer Service Representative Reviews by Locations
- Teleperformance Customer Service Representative Gurgaon / Gurugram Reviews
- Teleperformance Customer Service Representative Indore Reviews
- Teleperformance Customer Service Representative Mumbai Reviews
- Teleperformance Customer Service Representative Thane Reviews
- Teleperformance Customer Service Representative Mohali Reviews
- Teleperformance Customer Service Representative Jaipur Reviews
- Teleperformance Customer Service Representative Agra Reviews
- Teleperformance Customer Service Representative Bangalore / Bengaluru Reviews
- Teleperformance Customer Service Representative New Delhi Reviews
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Teleperformance Kolkata Reviews by Designations
- Teleperformance Customer Service Associate Kolkata Reviews
- Teleperformance Customer Service Executive Kolkata Reviews
- Teleperformance Customer Care Executive Kolkata Reviews
- Teleperformance C.S.A Kolkata Reviews
- Teleperformance Customer Support Associate Kolkata Reviews
- Teleperformance Team Lead Operations Kolkata Reviews
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Teleperformance Customer Service Representative
Salaries in Kolkata
based on 62 salaries
₹1
L/yr - ₹4.5
L/yr
At
par with the average Customer Service Representative Salary in India
View more details
Job/Soft skill training
1 total
response
Cafeteria
1 total
response
Retirement benefits
0 total
responses
Office cab/shuttle
0 total
responses
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