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Teleperformance
based on 28.2k Reviews
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Full Time
Customer Success Department
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No
Lot's of improvement need
What people are saying about Teleperformance
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Full Time
Operations Department
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We could take our week off according to our preference.
To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Full Time
Product Management - Technology Department
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Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company. I will never suggest to anyone to join TP.
Worst organisation worst Human Resources hired pathetic work culture. Toxic HR.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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NA
No one helped when i raised mental harassment because of the director and wanted to leave the company on spot. Infact i was asked to pay and then leave but when i am not mentally ok to work how can work their and the director who mentally harassed always kept asking me to put down my papers and he will waive off notice period but this never happend
Work related travel: This is a desk job.
Full Time
Operations Support Department
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No likes
The work culture is bad and specifically abt ijp rolled out they give to people they know who is working there for many years and no appraisal and salary is very less for all the roles that’s there . Hr over there is a problem creator and it is not employee centric at all. Not good environment to work. A very dirty place to work
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Wfm Department
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Teleperformance is well known company and I was happy to work in the company. My maximum experience was fantastic with TP.
I dislike the management of Teleperformance. Their is no any management for employee care. HR and EC department are not able to take any decisions in favor of employees. All the department are dependent on higher managers, who are doing partiality and favourtism with the employees according to their religion. After giving of 6 years of loyalty and stability to the company, I'm facing issue of racism, disrespect, managers showing down to sikh religion and comments on character. They always want to go on trips with female employees, but after denying them they doing all the things which impacted on professional life. There was not any plan to leave the company but managers giving lots of mental stress everyday by saying alots of inappropriate and unprofessional words. So at the end I'm forced by them to resign. Their is no any right to speak about these issue, because their is no rule against the management. Also they are not paying for overtime what employees did as per business requirements, which is totally against the labor law. Now they are creating problems in full & final settlement. I just want fair decisions on all of the above and want to clear my overtime and final settlement along with experience letter....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice \/ Blended Department
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I enjoy working at Teleperformance for several reasons, including its diverse and inclusive work environment, opportunities for career advancement, comprehensive training programs, and the chance to work with a variety of global clients. The company also often emphasizes employee well-being and engagement through various initiatives and benefits.
Nothing, It is great place to work.
Full Time
Operations Department
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Na
People over there are so pathetic, they keep hiring and firing associates certainly because they dont know how to interview the candidates. They take everyone and when the defaulters start giving shrinkage they dont take action against them and the team leads has to deal with the consequences. There’s no professionalism while handling the project, people get promotion if they spread their legs infront of the manager. Due to which the deserving candidates leave....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
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One of the things that really stands out about Teleperformance is tha level of professionalism exhibited by everyone from the leadership team to the frontline employees
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Management is good, provide all essential training internal. My hr Portal to reach out to hire management if required.
No job security if process got ram down company will issue letter and expect to work till last date. If employee get good offer they should be released.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT & Information Security - Other Department
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Payment on time
1. No accountability from senior side 2. Blaming the juniors 3. Abusive environment 4. Too much pressure 5. Complete 8 hours working and hardly gives the break even washroom breaks 6. Seniors give fake promises.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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There is growth in a very short time.
Salary, shifts, work life balance nothing is provided as promised and they say they are employee centric company but whenever you raise any queries the HRs don't even bother to check the problems you are facing they just say their signature statement 'as per policy'.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Teleperformance is such a good company but not Kolkata site.
Kolkata centre is worst centre of TP. Specially quality domain is full of favouritism and oiling buttering domain. If you can't do as@ licking of your manager then even if you are good performer you would never get appreciated and promotion. To get the promotion you have to do Daaru Party with your senior, you must be a GIRL if youare not good in licking. That girl also should be comfortable in all scenarios if she want to get promotion. For promotion they only choose their fav person and even he or she is not able to say anything during interview then also they would be selected only. If not then that IJP would be cancel and fresh IJP would be roll out for them only. There are plenty of mis-management that even if I write whole day then also time would be less....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Just getting salaray on time
The wrost HR and the IT team. they took 5 days for simple updation of the software that led me to come to the team on regular basis just to sit and listen to theier excuses. No one takes responsibility its bad than the government hospital. please try to gain more skill and find any other organization 🙏
Full Time
Non Voice Department
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Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started
It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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None
Incompetent salaries, No Promotion scope unless promotion with salary increment, Worst Job security, on floor abusing and Negative skill development, low Quality of work and it is just tradition spread sheet work
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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Work environment with the peers, i.e., managers makes the subordinates feels comfortable with each and every part of learning and never judge us professionally.
Salary as per work load i.e, I am not satisfied with the salary being paid although I am multilingual and in a BPO sector working with multiple language is a deal. No OT benefits, food cards, transport benefits nothing
Full Time
Voice \/ Blended Department
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Salary on time
They did not have good management The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now....Read More
Full Time
After Sales Service & Repair Department
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I don't like this company as such it sucks but the process I worked in starting it was heaven but after the new maneger it become hell for ever employee.
Company's manager are very toxic and manipulating in nature. They will tell that you'll get the promotion and then after afterwards start ploting politics between employees.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Airline Services Department
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The HR of teleperformance thane is pretty helpfull and the facilities
Company itself is so unstable who's back to back laying of people after their joining of just an month by saying company business issues Hopper travel process in teleperformance is one of the worst process I've seen in my career
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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