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Tech Mahindra

3.5

based on 36.4k Reviews

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Tech Mahindra Customer Service Associate Mumbai Reviews

Updated 2 Apr, 2025

Category Ratings

3.3

Skill Development

3.0

Company Culture

3.0

Job Security

3.0

Salary

2.7

Work Satisfaction

2.6

Work-Life Balance

2.6

Promotions

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

73% employees reported

Flexible timing

57% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

16 reviews

3.1

Rated by Men

25 reviews

Tech Mahindra is rated 3.5 out of 5 stars on AmbitionBox, based on 45 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

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Top Mentions in Tech Mahindra Customer Service Associate Mumbai Reviews

Salary (8)

Senior Management (7)

Work Life Balance (5)

Work Culture (4)

Learning (4)

Working Hours/shift (4)

45 reviews found

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What people are saying about Tech Mahindra

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littleiv

2w (edited)

works atCapgemini

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about Tech Mahindra?Ask anonymously on communities.

Top Tech Mahindra Customer Service Associate Interview Questions

asked in

Customer Service Associate interview

Q1. If the customer is not satisfied with your answer so what will you do ... read more

View answers (20)

asked in

Customer Service Associate interview

Q2. What do you understand by customer care service?

View answers (87)

Get interview-ready with top interview questions

asked in

Customer Service Associate interview

Q3. Why customer care service is important for a company?

View answers (25)

asked in

Customer Service Associate interview

Q4. Do you have medical facilities in office?

View answers (69)

asked in

Customer Service Associate interview

Q5. Is this a product based or service based company?

View answers (22)

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HQ - Pune, Maharashtra, India

IT Services & Consulting

1 Lakh+ Employees (India)

Public

Analytics & KPO

Engineering & Construction

People also ask about Tech Mahindra, Mumbai Customer Service Associates

Is Tech Mahindra, Mumbai a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 45 employee reviews, it's clear that most customer service associates have an average experience working at Tech Mahindra, Mumbai. Skill development holds the highest rating at 3.3, while work-life balance is rated the lowest amongst all factors at 2.6. Read reviews about skill development and work-life balance on AmbitionBox.

Does Tech Mahindra, Mumbai pay their Customer Service Associates well?

According to AmbitionBox reviews, Tech Mahindra, Mumbai customer service associates rate their salary and benefits at 3.0 out of 5, based on 45 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Mumbai's customer service associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Mumbai for customer service associates, click here .

How is the work culture at Tech Mahindra, Mumbai for Customer Service Associates?

Work culture at Tech Mahindra, Mumbai for customer service associates is rated 3.0 out of 5 by 45 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Tech Mahindra, Mumbai for customer service associates, click here .

How is the job security at Tech Mahindra, Mumbai for Customer Service Associates?

Based on 45 reviews on AmbitionBox, Tech Mahindra, Mumbai's customer service associates rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra, Mumbai.

Tech Mahindra Customer Service Associate Reviews by Locations

Tech Mahindra Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 45 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 73% of employees reported the working ...