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Sutherland Global Services Ernakulam Reviews

Updated 2 Mar, 2025
Overall Rating
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3.4/5
based on 60 reviews

Rating distribution

Category Ratings

3.1

Company culture

3.0

Salary

3.0

Work-life balance

2.9

Skill development

2.9

Work satisfaction

2.7

Job security

2.5

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What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

60% employees reported

Rotational Shift

Rotational Shift

52% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

71% employees reported

View more detailed insights

Gender based rating

3.9
female

Rated by Women

15 reviews

3.2
male

Rated by Men

41 reviews

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Top Mentions in Sutherland Global Services Ernakulam Reviews
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Top Sutherland Global Services Interview Questions

asked in Customer Service Associate interview
Q1. Your preferred game and how to play it
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asked in Customer Service Executive interview
Q2. How to find issues in Ram related to trouble shooting
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asked in Associate interview
Q3. What is your typing speed, measured in words per minute, during typing test ... read more
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asked in Non Voice Customer Service Associate interview
Q4. What is Bpo and non voice
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asked in Customer Care Executive interview
Q5. Company mean branch opening date and information?
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Read Sutherland Global Services Ernakulam Reviews based on designations

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 Associate

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3.5
 Customer Service Associate

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People also ask about Sutherland Global Services's Ernakulam office

Is Sutherland Global Services's Ernakulam office a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 60 employee reviews, it's clear that most employees have an average experience working at Sutherland Global Services's Ernakulam office. Company culture holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about career growth on AmbitionBox.
Does Sutherland Global Services's Ernakulam office pay their employees well?
According to AmbitionBox reviews, Sutherland Global Services's Ernakulam office employees rate their salary and benefits at 3.0 out of 5, based on 60 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's Ernakulam office salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services's Ernakulam office, click here .
How is the work culture at Sutherland Global Services's Ernakulam office?
Work culture at Sutherland Global Services's Ernakulam office is rated 3.1 out of 5 by 60 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Sutherland Global Services's Ernakulam office?
Based on 60 reviews on AmbitionBox, Sutherland Global Services's Ernakulam office employees rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services's Ernakulam office.
Is work from home available at Sutherland Global Services's Ernakulam office?
According to 20 AmbitionBox reviews, Sutherland Global Services's Ernakulam office does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Sutherland Global Services's Ernakulam office?
To get a job at Sutherland Global Services's Ernakulam office, start by browsing the current open positions here and apply for roles that align with your skills and interests. Itโ€™s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Sutherland Global Services interview questions and practice your responses to prepare thoroughly.

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Sutherland Global Services Ernakulam Reviews by Designations

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AmbitionBox has 60 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...ny for you. 52% of employees reported the working days at Sutherland Global Services as Rotational Shift. 57% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more

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Sutherland Global Services Salaries in Ernakulam
Associate
89 salaries
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โ‚น1.4 L/yr - โ‚น5.7 L/yr

Customer Service Associate
65 salaries
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โ‚น1.8 L/yr - โ‚น4.2 L/yr

Senior Associate
40 salaries
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โ‚น2.5 L/yr - โ‚น5 L/yr

CS Associate
28 salaries
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โ‚น1 L/yr - โ‚น4.6 L/yr

CS Internet Associate
21 salaries
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โ‚น1.1 L/yr - โ‚น4.5 L/yr

Explore more salaries
Employee Benefits at Sutherland Global Services Ernakulam
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
2 total responses
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