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Sutherland Global Services Salaries in Ernakulam (Updated 2025)

based on 534 latest salaries
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Customer Success, Service & Operations Finance & Accounting Human Resources IT & Information Security + 6 more
Designation Avg Annual Salary Open Jobs
0 - 5 years exp. ยท Ernakulam (64 salaries)
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โ‚น1.8 L/yr - โ‚น4.2 L/yr

2 job openings
2 - 9 years exp. ยท Ernakulam (40 salaries)
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โ‚น2.5 L/yr - โ‚น5 L/yr

2 job openings
0 - 4 years exp. ยท Ernakulam (27 salaries)
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โ‚น1 L/yr - โ‚น4.6 L/yr

0 - 6 years exp. ยท Ernakulam (21 salaries)
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โ‚น1.1 L/yr - โ‚น4.5 L/yr

Starting your career? Discover Sutherland Global Services fresher salaries in India
0 - 3 years exp. ยท Ernakulam (12 salaries)
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โ‚น2.5 L/yr - โ‚น3.6 L/yr

0 - 5 years exp. ยท Ernakulam (10 salaries)
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โ‚น2.2 L/yr - โ‚น3.4 L/yr

3 - 6 years exp. ยท Ernakulam (10 salaries)
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โ‚น3.3 L/yr - โ‚น5.6 L/yr

0 - 5 years exp. ยท Ernakulam (8 salaries)
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โ‚น2.7 L/yr - โ‚น4 L/yr

0 - 3 years exp. ยท Ernakulam (7 salaries)
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โ‚น2.1 L/yr - โ‚น3.5 L/yr

1 - 10 years exp. ยท Ernakulam (6 salaries)
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โ‚น3 L/yr - โ‚น6.5 L/yr

2 - 7 years exp. ยท Ernakulam (6 salaries)
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โ‚น2.9 L/yr - โ‚น3.5 L/yr

1 - 5 years exp. ยท Ernakulam (6 salaries)
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โ‚น1.7 L/yr - โ‚น3 L/yr

0 - 2 years exp. ยท Ernakulam (6 salaries)
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โ‚น2 L/yr - โ‚น3.2 L/yr

1 job opening
2 - 4 years exp. ยท Ernakulam (5 salaries)
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โ‚น2.7 L/yr - โ‚น3.4 L/yr

0 - 2 years exp. ยท Ernakulam (4 salaries)
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โ‚น1.8 L/yr - โ‚น3.3 L/yr

5 - 9 years exp. ยท Ernakulam (4 salaries)
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โ‚น3 L/yr - โ‚น5.8 L/yr

1 - 4 years exp. ยท Ernakulam (4 salaries)
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โ‚น2.4 L/yr - โ‚น3.5 L/yr

4 job openings
3 - 6 years exp. ยท Ernakulam (4 salaries)
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โ‚น3.4 L/yr - โ‚น4 L/yr

8 - 12 years exp. ยท Ernakulam (4 salaries)
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โ‚น6 L/yr - โ‚น11.5 L/yr

0 - 7 years exp. ยท Ernakulam (4 salaries)
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โ‚น2.4 L/yr - โ‚น3.5 L/yr

Last Updated: 2 Mar, 2025

What people are saying about Sutherland Global Services

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How much can we ask for a SME role with 8 years of experience in Healthcare??
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Salary related reviews for Sutherland Global Services

3.0

Rated by 61 employees for salary & benefits

Full Time

 ยท 

Customer Success, Service & Operations Department

1.0
  โ€ข  posted on 05 Mar 2025

1.0
 for  Salary and Benefits

Likes

1. The work is satisfactory, no matter which client you work for. It's a young environment, so there is a lot of potential for good networking at an early age for freshers and students. 2. The upper management is so toxic that you will learn the art of self-advocating. If you can survive at Sutherland, you will eat the management alive at any other company. 3. There are 15-30-15-minute breaks with a timer running always. If you are a smoker, after three months at Sutherland, you will be faster than the flash to mark break on your computer, see the 15-minute timer begin, run to the entry of your floor, pass through the security gate of your floor (you can only pass through one after another, a minimum of 15 seconds per entry/exit), catch a lift with a minimum wait time of 5 minutes (because the lifts are substandard, at least one doesn't work every day), go to the entirely different other corner of the office, or outside the office (no other areas allow smoking), smoke, run back, again wait for the lift, pass through the gate, run to your work desk, enter your password, and mark break end. All of this should be done in 14 minutes and 59 seconds, or you will get a warning letter that stops any promotions for six months. You do this every day.

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  • Work satisfaction - Good

Dislikes

...but this hardly compensates for the prior lack of control over personal time. 2. Predatory Compensation and Subpar Resources: The pay packages at Sutherland are misleading and often exploitative. New hires rarely receive their full compensation during the initial four months, earning less than basic laborers. The company culture prioritizes cost-cutting over employee well-being, evident in the shared equipment and inadequate resources. Salaries, while supposedly paid on time, are frequently inaccurate and require significant effort to rectify. Travel allowances are minimal, leaving employees feeling undervalued and financially strained. 3. Illusory Job Security and Disrespectful Treatment: Despite claims of job security, Sutherland maintains an environment of fear, where even top performers can be abruptly dismissed without warning or justification. Employees can be terminated without a transparent process, escorted from the premises with a shocking lack of respect for their contributions. This disregard for employee dignity contributes to an atmosphere of insecurity and anxiety. Your pay slip will always be a joke, as such is my true and honest experience.

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  • Salary - Bad
  • +3 more

Full Time

 ยท 

Customer Success, Service & Operations Department

3.0
  โ€ข  posted on 12 Feb 2025

2.0
 for  Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

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  • Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

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  • Salary - Poor
  • +2 more

Full Time

 ยท 

Customer Success, Service & Operations Department

1.0
  โ€ข  posted on 29 Jan 2025

1.0
 for  Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

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  • Salary - Bad
  • +6 more

Full Time

 ยท 

Sales & Business Development Department

4.0
  โ€ข  posted on 22 Jan 2025

3.0
 for  Salary and Benefits

Likes

Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift

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  • Skill development - Good
  • +5 more

Dislikes

Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future

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Full Time

 ยท 

Customer Success, Service & Operations Department

2.0
  โ€ข  posted on 17 Jan 2025

1.0
 for  Salary and Benefits

Likes

The recruitment team is a bunch of liars , they do empty promise nd will give u false commitment about salary structure so beware of that before joining , record every call nd ask them for documentation for every salary aspect

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Dislikes

The hr nd recruitment team nd the management doesn't care about you at all nd nobody listen to your question

  • Salary - Bad
  • +5 more
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Sutherland Global Services Salary FAQs

How much does Sutherland Global Services pay per year?
The average Sutherland Global Services salary ranges from approximately โ‚น0.9 Lakh to โ‚น1.2 Lakh per year for a Junior Officer and โ‚น50 Lakhs to โ‚น1.1 Crore per year for a Vice President. Salary estimates are based on 534 Sutherland Global Services salaries received from various employees of Sutherland Global Services. Sutherland Global Services employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in Sutherland Global Services?
The highest-paying job at Sutherland Global Services is a Vice President with a salary of โ‚น50 Lakhs to โ‚น1.1 Crore per year. The top 10% of employees earn more than โ‚น9.10 lakhs per year. The top 1% earn more than a whopping โ‚น34.98 lakhs per year.
What is the minimum salary in Sutherland Global Services?
Minimum salary at Sutherland Global Services depends on the role you are applying for. For CS Associate the minimum salary is โ‚น1 Lakh to โ‚น5 Lakhs per year, and for Customer Service Associate the minimum salary is โ‚น1 Lakh to โ‚น5.5 Lakhs per year and so on.
What is the salary package for freshers in Sutherland Global Services?
The average salary at Sutherland Global Services for freshers varies from โ‚น1.2 Lakh to โ‚น2.5 Lakhs per year for Chat Process Executive and โ‚น6 Lakhs to โ‚น10 Lakhs per year for Management Trainee.
What is the notice period at Sutherland Global Services in Ernakulam?
According to AmbitionBox, 43% of the Sutherland Global Services employees in Ernakulam reported a notice period of 2 Months, 36% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 401 responses on AmbitionBox in last 2 years.

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Average annual salary in Sutherland Global Services , Ernakulam is INRunlock blur . Salary estimates are based on 534 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

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