Sutherland Global Services Ernakulam Customer Support Associate Salaries by 10+ Employees (Updated 2025)

0 - 3 years exp.

₹2.5 Lakhs - ₹3.6 Lakhs

Salary of majority employees

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At par with the average Customer Support Associate Salary in IT Services & Consulting Companies for 0 - 3 years of experience

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Last Updated: 25 Feb 2025

Companies similar to Sutherland Global Services for Customer Support Associate in Ernakulam

Sutherland Global Services Customer Support Associate Salary

0 - 3 years exp. (12 salaries)

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₹2.5 L/yr - ₹3.6 L/yr

Company name	Avg Annual Salary	Open Jobs
NSK Customer Support Associate Salary 4 - 8 years exp. (4 salaries)	Unlock ₹3.5 L/yr - ₹7.1 L/yr 58% more

Customer Support Associate salary at Sutherland Global Services ranges between ₹2.5 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 12 latest salaries received from various employees of Sutherland Global Services.

Latest annual salaries shared by Sutherland Global Services Customer Support Associate in Ernakulam

2w ago

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3 years exp.

2mo ago

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3 years exp.

3mo ago

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9 months exp.

5mo ago

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1 year exp.

1y ago

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2 years exp.

1y ago

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3 years exp.

1y ago

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2 years exp.

1y ago

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1 year exp.

1y ago

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1 year exp.

1y ago

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2 years exp.

Experience wise Sutherland Global Services Customer Support Associate salaries in Ernakulam

Last Updated: 25 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹1 L/yr - ₹3 L/yr
1 year (4 salaries)	Unlock ₹2.6 L/yr - ₹3.2 L/yr
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2 years (3 salaries)	Unlock ₹2.5 L/yr - ₹3.2 L/yr
3 years (3 salaries)	Unlock ₹1.3 L/yr - ₹3.6 L/yr

From

Customer Support Associate

₹

Lakhs/yr

0 - 3 years exp.

Operations Manager

₹

Lakhs/yr

10 - 17 years exp.

Customer Support Associate

0 - 3 years exp.

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Team Lead

1 - 11 years exp.

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93% hike

Team Manager

5 - 15 years exp.

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32% hike

From

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Customer Support Associate

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0 - 3 years exp.

Accounts Manager

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2 - 17 years exp.

From

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Customer Support Associate

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0 - 3 years exp.

Service Delivery Manager

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6 - 19 years exp.

From

Customer Support Associate

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0 - 3 years exp.

Senior Customer Support Associate

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2 - 6 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Sutherland Global Services

Customer Service Associate Salary

(64 salaries)

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₹1.8 L/yr - ₹4.2 L/yr

Senior Associate Salary

(42 salaries)

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₹2.5 L/yr - ₹5 L/yr

Customer Support Executive Salary

(5 salaries)

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₹2.4 L/yr - ₹3.57 L/yr

Top skills at Sutherland Global Services for Customer Support Associate

Non Voice Process customer support Communication Skills International Voice Process international bpo Email Support Customer Service Bpo Voice Semi Voice chat support Written Communication email process bpo non voice blended process Verbal Communication

Salary related reviews for Sutherland Global Services

3.5

Rated by 2 employees for salary & benefits

Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Jul 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about it there. Simply a waste, and working there was a bad dream or nightmare.

Dislikes

...workers who work there.Always performance, performance.....no work-life balance. No proper compensation for work, and no appreciation at all.Those who perform well do not get promoted. Only those who satisfy the managers and senior managers get everything.Specifically in amazon projects. Even if we want to leave the job, they won't let us, and they don't allow us to advance to higher positions within that job either."If someone wants to leave the company, they give mental torture and deceive them by offering work from home.

Salary - Bad

+6 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Salary - Bad

+6 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 13 Sep 2023

2.0

for Salary and Benefits

Likes

Nothing much to say

Dislikes

... From the time of documentation no proper communication. Worst in communication. Even the performance incentive is deducted from your pay, no night shift allowances though they are grave yard shifts. Your shifts keep changing every month which effects your health and poor in approving leaves though you are sick

Salary - Poor

+4 more

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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Sutherland Global Services Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Sutherland Global Services Ernakulam?

Customer Support Associate salary at Sutherland Global Services in Ernakulam ranges between ₹2.5 Lakhs to ₹3.6 Lakhs for less than 1 year of experience to 3 years. According to our estimates it is 3% more than the average Customer Support Associate Salary in India. Salary estimates are based on 12 latest salaries received from various employees of Sutherland Global Services Ernakulam.

How does the salary of a Customer Support Associate at Sutherland Global Services Ernakulam compare with the average salary range for this job?

The average salary of a Customer Support Associate at Sutherland Global Services is 3% more than the average salary of a Customer Support Associate in Ernakulam. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support Associate at Sutherland Global Services?

Non Voice Process, customer support, Communication Skills, International Voice Process and international bpo are some of the popular skills required to work as a Customer Support Associate at Sutherland Global Services Ernakulam.

Which similar companies are paying more than Sutherland Global Services to a Customer Support Associate in Ernakulam?

NSK Customer Support Associate Salary - ₹3.5 Lakhs to ₹7.1 Lakhs per year

What is the estimated take home salary of a Customer Support Associate at Sutherland Global Services in Ernakulam?

The estimated take-home salary of a Customer Support Associate at Sutherland Global Services ranges between ₹20,234 per month to ₹21,894 per month in Ernakulam. The take-home salary calculation is based on the average Sutherland Global Services Customer Support Associate salary in India which ranges between ₹2.5 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 3 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Associate at Sutherland Global Services in Ernakulam?

According to AmbitionBox, 55% of the Sutherland Global Services Customer Support Associates in Ernakulam reported a notice period of 2 Months, 36% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 11 responses on AmbitionBox in last 2 years.

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Sutherland Global Services Customer Support Associate Salaries in Ernakulam

Sutherland Global Services Customer Support Associate salary in Ernakulam ranges between ₹2.5 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

Sutherland Global Services Customer Support Associate salaries in Ernakulam (Updated 2025)

Companies similar to Sutherland Global Services for Customer Support Associate in Ernakulam

Latest annual salaries shared by Sutherland Global Services Customer Support Associate in Ernakulam

Experience wise Sutherland Global Services Customer Support Associate salaries in Ernakulam

Similar Designation salaries in Sutherland Global Services

Top skills at Sutherland Global Services for Customer Support Associate

Salary related reviews for Sutherland Global Services

Customer Support Associate in Chennai

Customer Support Executive in Chennai

Process Associate in Chennai

Senior Associate in Chengalpattu

Senior Associate in Hyderabad / Secunderabad

Sutherland Global Services Customer Support Associate Salary FAQs

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