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Filter reviews by Serco Senior CSA Reviews
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What employees say about Serco?
Insights from employee reviews on AmbitionBox
Workplace insights
Flexible timing
80% employees reported
Within city
75% employees reported
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6 reviews found
Senior CSA in Bangalore / Bengaluru
Full Time
Tourism Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not good worst working experience, and bathrooms are fully sinked
Dislikes
not at all good company doesnt know the discipline with colleges
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Senior CSA in Hebbal Bangalore
Telecaling Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company atmosphere company benefits salary
- Salary - Good
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job disciminetion locations and timings
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior CSA in Bangalore / Bengaluru
Bpo Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Super experience
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Exciting
Work related travel: This job involves Travel Within City.
Senior CSA in Mumbai
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I learned more from the serco but salary appraisal was not good that's the reason as well my prosess also transfer to thane and they was told about travelling but they were not giving and incentives also stop as well attendance incentives also stopped i like the company environment if they will recruit me i will join immediately..
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary growth and internal transfer
Work Details
It's good if any opening let me know
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Senior CSA in Mumbai
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Discipline
- Job security - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior CSA in bengalore
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
day shift, good canteen facilites,
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
employee equality regarding ground floor, first floor. no change in place of work.long hours in same place make employee rigid regarding his work,
Work Details
Work timings: Flexible Timings
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POD Lead in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work culture but not so good
Dislikes
hr behaviour and no growth
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Process Trainer in Mumbai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best place to work with.. Wish I can join back.. But too far for me now
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Underwriter in Chennai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People, learning, nothing much to say
- Work-life balance - Good
Dislikes
Management
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
KYC Analyst in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's good team leadership and management
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I don't have any idea about dislike
Senior Process Executive Data in Chennai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment and shift timings
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Actually I have enjoyed working in Serco. So no issues or any disregrets with the company
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
B.P.O in Nagercoil
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes supeb job I like the job very neet and exhalant
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Noooo
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Process Trainer in Gurgaon / Gurugram
Full Time
Process Trainer Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best thing about the company is that, if your hardworking there is a lot of growth opportunity.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There was nothing specifically to dislike. However the shift timings.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Leader Quality in Aurangabad
Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing..
Work Details
Enjoy my work lot
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
BPO Executive in Agra
Administration & Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Senior behavior
Work Details
Good expierence
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Team Lead Operations in Gurgaon / Gurugram
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is the good work place , havie Job security & gets career growth opportunities.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
Salary package is very low for who's giving long time in this organisation
Work Details
My work is slightly challenging and I accepted that. I have joined as agent at this organisation in Apr- 2008 now I am working as Assistent Manager. I have workd in Insurance process, City Collection & curntly working GE SBI process so I got lots of exper
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Other Serco Reviews
Facility Executive - Technical in Abu Dhabi
Full Time
Occupational Health & Safety Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company ever
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
South management
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
C.S.A in Mumbai
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Assistant CSE Professor in Gonda
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes very good
- Salary - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Bad work
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Technician in Dubai
Full Time
Engineering and maintenance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Worker in Dubai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
it is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Hvac Team Leader in Dubai
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Force to do Overtime
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Software Developer in New Delhi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Demo demos demo
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Demo demonstrates
Work Details
Work timings: Strict Timings
Customer Service Agent in Dubai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just the fact that I have customer service visa.
Dislikes
Favoritism, workload, less pay, job insecurity, slavery
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Training Manager in Mumbai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Growth Opportunities
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Lack of Support
Work Details
Work days: Monday to Friday (Flexible Timings)
C.S.A in Mumbai
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process and work culture
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary provided in domestic process are very less
- Salary - Poor
- Job security - Bad
Work Details
Work days: Monday to Saturday
Work related travel: This is a desk job.
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AmbitionBox has 6 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 80% employees reported the work... timings at Serco as Flexible timing. Read more- Home >
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