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Filter reviews by Serco CSR Executive Reviews
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What employees say about Serco?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
75% employees reported
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4 reviews found
CSR Executive in Kolkata
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company good for managers.Bad for lower employee
Dislikes
HR department was worst.
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Strict Timings)
CSR Executive in Vadodara
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team mates, training, career growth, learning, travel, etc.
- Salary - Good
- Skill development - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary, job security, politics, etc.
Work Details
Sometimes exciting and sometimes hectic.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
CSR Executive in Bangalore / Bengaluru
Inbond bank process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice capany and again I would like to work in the same place in hebbal
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
It's nice experience
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
CSR Executive in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good company.excellent atmosphere to work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
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Customer Service Associate in Agra
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome company đź‘Ť
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No regions for dislike
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Customer Service Associate in Lucknow
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Service is also very good this company.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No issues
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Associate Analyst in Mumbai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People and team management
- Salary - Good
- Work-life balance - Excellent
Dislikes
Food and timings
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Care Executive in Guwahati
Full Time
BPO Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a well build-ed organisation to work with
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The Salary Amount
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Customer Care Executive in Kolkata
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive team
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Company name changed that I don't know
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in Mumbai
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's the best place to work unless 1 has to adjust a little everywhere. The support system is just amazing.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days:Â Rotational Shift
Customer Service Executive in Mohali
Full Time
DHL process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
H.R mangement is very nice.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
- Promotions - Poor
Customer Service Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
getting good opportunities for job career development
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
job vacancy looking
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was fun working at Serco. Because of the environment staff TL Managers... It was all perfect.
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Rotational Shifts
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Infrastructure, incentives, environment, professionalism
- Job security - Good
Dislikes
Pay structure
- Salary - Bad
- Skill development - Bad
- Promotions - Poor
- Work-life balance - Bad
Other Serco Reviews
Facility Executive - Technical in Abu Dhabi
Full Time
Occupational Health & Safety Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company ever
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
South management
Work Details
Work days:Â Alternate Saturday off (Flexible Timings)
Work related travel:Â This is a desk job.
C.S.A in Mumbai
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Assistant CSE Professor in Gonda
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes very good
- Salary - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Bad work
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Technician in Dubai
Full Time
Engineering and maintenance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Worker in Dubai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
it is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing bad
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Hvac Team Leader in Dubai
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Force to do Overtime
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Software Developer in New Delhi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Demo demos demo
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Demo demonstrates
Work Details
Work timings:Â Strict Timings
Customer Service Agent in Dubai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just the fact that I have customer service visa.
Dislikes
Favoritism, workload, less pay, job insecurity, slavery
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves Travel Within City.
Training Manager in Mumbai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Growth Opportunities
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Lack of Support
Work Details
Work days:Â Monday to Friday (Flexible Timings)
C.S.A in Mumbai
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process and work culture
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary provided in domestic process are very less
- Salary - Poor
- Job security - Bad
Work Details
Work days:Â Monday to Saturday
Work related travel:Â This is a desk job.
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Serco Reviews by Designations
- Serco Customer Service Associate Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 75% of employees reported the working days... at Serco as Rotational Shift. 75% employees reported the work timings at Serco as Flexible timing. Read more- Home >
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