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3.0

based on 1.8k Reviews

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IntouchCX Senior Customer Service Executive Reviews

based on 17 reviews
Updated 9 Oct, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

2.8

Job Security

2.8

Work-Life balance

2.7

Company culture

2.6

Salary & Benefits

2.6

Skill development

2.6

Work Satisfaction

2.5

Promotions/Appraisal

Top Mentions in IntouchCX Senior Customer Service Executive Reviews

17 reviews found

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Career Advice
2w (edited)
projectenginer
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·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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People also ask about IntouchCX's Senior Customer Service Executives

How is IntouchCX to work for?
IntouchCX is rated 3.0 out of 5, based on 17 reviews by employees on AmbitionBox. IntouchCX is known for Job Security which is rated at the top and given a rating of 2.8. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 2.6 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 2.7 at IntouchCX by 17 employees. While job security is rated 2.8 and work-life balance is rated 2.8 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.

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IntouchCX Reviews by Designations

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AmbitionBox has 17 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 67% of employees reported the... working days at IntouchCX as Rotational Shift. 58% employees reported the work timings at IntouchCX as Strict timing. Read more
Join IntouchCX We are IntouchCX. Where innovation meets industry.

Gender Based Ratings for IntouchCX Senior Customer Service Executive

based on 17 reviews
3.4
Rated by 8 Women

Rated 3.1 for Job Security and 2.9 for Career Growth

women
2.6
Rated by 9 Men

Rated 2.8 for Company Culture and 2.7 for Work-Life Balance

men

Working Days for IntouchCX Senior Customer Service Executive

based on 17 reviews
Rotational Shift
67%
Monday to Friday
25%
Alternate Saturday off
8%

Work Timings for IntouchCX Senior Customer Service Executive

based on 17 reviews
Flexible timing
Strict (6.30pm - 3.30am)
Strict (9pm - 6.30am)
42%
12%
12%
34% employees reported other strict timings

Shift Timings for IntouchCX Senior Customer Service Executive

based on 17 reviews
Night shift
Day shift
60%
40%

Business Travel for IntouchCX Senior Customer Service Executive

based on 17 reviews
No travel
70%
Within city
30%
IntouchCX Senior Customer Service Executive Salary
based on 84 salaries
₹2.3 L/yr - ₹5 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details
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