IntouchCX is rated
3.2 out of 5 stars on
AmbitionBox, based on 44 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
3.2 out of 5 stars on
AmbitionBox, based on 44 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in IntouchCX Team Lead Reviews
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44 reviews found
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Team Lead in
Mindspace, maximus towers. 2A/ 2B building. 4th and 5th floor
Business Process Outsourcing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 18 Sep 2022
Likes
It’s the people that are like, that too 1 or 2 in whole organisation.
Dislikes
No work life balance
No proper medical allowance
No appraisal
Hectic work load
Doesn’t care if you are much likely to die if you do not perform even for a month after being performing for 4 1/2 years.
Lack of management, management is terrible.
No work ethic
Pay is terrible
HRs are way more emotion less and doesn’t care much, givetheir scripted responses and done.
First they assign unimaginable targets for themselves from client and make poor agents work on it without breaks and leaves part is way more terrible.
Being a TL we are not being respected.
It’s probably my last month here, leaving this place for good....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2024
Likes
You will get the promotion quickly if you are a performer and you should have a great bonding with the managers
Dislikes
Work life balance is worst, Nothing to learn only work like robot
Work Details
Work policy:
After 3 months you will get wfh for 6 months
There literally nothing to like about the company. Majority of the people work here just to earn money while searching for another job.
Dislikes
Everything, even being a team lead, I found that there is no job security at all. Operations management is fine but they are puppets for clients.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Apr 2024
Likes
Good working here as a mid term experienced
Dislikes
Nothing much, but employee retention is poor
Team Lead in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Nov 2023
Likes
Growth
Dislikes
Working in Intouchcx really helped my growth
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jul 2023
Likes
Nothing
Dislikes
Everything. No work culture, no job security. Only oiling buttering service. Any time the managers and directors put all the blames on you and they live a happy life you will loose your dignity here
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Mar 2023
Likes
Salary on time
Dislikes
Beurocratic Management, internal politics, nothing to learn, no job security, zero appreciation, no support for employees at tought times, poorest leaves policies, racism with north indians, 9.5 hours
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jul 2023
Likes
Worst company to work with. Don't even think of giving interview to this company.
Dislikes
Worst management, worst HRs I have ever seen.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Oct 2023
Likes
Work live balance
Dislikes
Office politics
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Bangalore Rural
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Nothing
Dislikes
Work life balance and manager's behaviour
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2023
Likes
Made good friends
Dislikes
Worst organization
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 25 May 2023
Likes
Opportunities
Dislikes
Pays peanuts and don't bother about their own employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Oct 2023
Likes
Working environment
Dislikes
Appraisal and salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 09 Nov 2022
Likes
You can upskill yourself.
Dislikes
Don't expect yearly appraisal and promotion unless your close to the management.
IntouchCX is rated 3.2 out of 5, based on 44 reviews by employees on AmbitionBox.
IntouchCX is known for Skill development which is rated at the top and given a rating of 3.2. However, Salary & Benefits is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 2.4 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 3.0 at IntouchCX by 44 employees. While job security is rated 3.1 and work-life balance is rated 3.0 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.