Infosys Senior Technical Support Specialist Reviews

Likes

Nothing

Dislikes

Extra work hours, no compoff and pay for Saturday's support. Terrible managers who does not give leave eventhough you have 101 degree celsius fever. No appreciation and lot of politics. Worst management. They only care about the client and not about the employee's life. Due to stress, i resigned from Infosys without any offer.

Work Details

Work policy: Based on Projects they asked to work 3 days per week or 4 days per week or 5 days per week and for financial domains they asked to work from client location

Work days: Monday to Saturday (Strict Timings)

Likes

Nothing is special. Good if you follow 1 year work policy. Do not wait for appraisal or promotions. Bad management. Leads and all senior member kill you in side.

Dislikes

Do not like. 0 rating

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing great working at Infosys except slogging and .

Dislikes

Doing unproductive tasks in the project. Productive work will be 30-40 % . Rest is unproductive work like excel work, documenting etc. Career is doomed working with such organisation. The worst is the management. They give a deaf ear to our expectations, issues etc. Always lazying and only waking up when the client makes any sound. Such an unprofessional organisation.

Likes

It gives opportunity to learn and showcase talent.

Dislikes

It doesn't give early promotion to top performers they follow generic rule and based on that only they promote they don't give early promotion for exceptional performance and pay it also very less

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Absolute job security Lot's of scope for skill development Company culture and work environment is good. ok ok.

Dislikes

Very hard to get a promotion.

Work Details

Work policy: Company policy is 10 days WFO in a month. But depends on clients requirement. In my case I've no access to WFH due to clients requirement.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture and policies. Good work life balance if you are in a good project.

Dislikes

No hikes for the past several years. Getting promotions or on site is extremely difficult. Even if you get a promotion, a major share of your hike will be allocated to performance bonus, which you would never get fully.

Work Details

Work policy: WFO is not mandatory so far for mid level employees in some Units.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security is great If you want to learn new technology you are always given a chance and lot of learning opportunities

Dislikes

No hike from past 3 years No promotion Variable pay is an issue

Work Details

Work policy: Any 12 days WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Their learning platform is too good and they have good quality of projects

Dislikes

We won't get any recognition in the project and company as well but it mainly depends on the manager and if you are thinking about money means this company is not for you as we won't get any appraisals or bonuses

Likes

Many people appreciate working at Infosys because of its strong emphasis on continuous learning and skill development through robust training programs, a good work-life balance, a structured environment for freshers, access to diverse projects, a positive company culture, and the opportunity to work on global projects with large clients

Dislikes

some common dislikes about working at Infosys include: low salaries compared to industry standards

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Trainings and Knowledge Base is really good at the company. Best place for a great learning curve and start to the career. I also have a good work life balance here. The culture is great. Everything depends on the project you get. Since it is a large organisation one has to create their own visibility. I have had a great experience here overall.

Dislikes

Salary hikes are very very slow. Secondly, i have received 20 -25% hike as well but the process involved is such a drag. Promotions are slow too. Despite being an outstanding performer for 2 years consecutively, i have not been promoted once in the last 3.5 years. Only received a progression, which is not a job level change.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is so much to learn while working on live project. There is dedicated ETA department to help you with skill up by providing trainings and courses.

Dislikes

Salary increment is bit of worry here. If you have joined as a fresher, you won't find value for your work.

Work Details

Work policy: 10 days in a month.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing except one thing that they can identify real talent among crowd but not able to retain that

Dislikes

They failed to provide me work environment where I would feel respected by my teammates as a person. I did not want hike in terms of money but I was just looking for good work environment where I would get to learn lot of things and would feel involved in team meetings and all the work assigned by client.

Likes

Infosys PP role is quite challenging as well as innovative.Real life problems are to be solved that needs a sound knowledge of technology to solve it efficiently.

Dislikes

Sometimes due to client meetings and deadlines you may need to work in other time zones as well as you may be required beyond the working hours .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

1. Clean, hygiene maintained in all places. 2. Quick resolution for all queries in each and every place. 3. Employee care for example cycle, umbrella availability in all buildings. 3.Hi-tech enabled whether it is security system or other places. 3. All securities, cleaners and other workers here are easily approachable. 4. Vide variety of food options in food court. It is spacious, well and cleanly maintained. 5. Very beautiful library...Read More

Dislikes

N/A

Work Details

Work policy: other

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

There campus is good, nothing apart from that is good.

Dislikes

No career growth, no salary hike for employees for the past 3 years, yet they send an email stating that they are increasing food court prices because they haven't done so in the last 2 years. What about employees' salaries?

Likes

Campus

Dislikes

Highly toxic work culture. Unit heads run the units as their private enterprises. Very fragile egos. Asking any question can be a reason enough for them to spoil your career. Unit heads create fake proofs for promoting their favorites and also they do the same when they have to spoil anyone's career. HR is for manager protection andnot for employee. You will join and leave the company at the same salary. Employee going on sick leave is also used against them during appraisals. Initiatives like IJP, salary correction and appraisals are all hoax. For internal job posting IJP they offer standard hike of 17% and move all increment into performance bonus and retirals. Your in hand will be less post promotion....Read More