Infosys Senior Customer Service Executive Reviews

Likes

Job security is great If you want to learn new technology you are always given a chance and lot of learning opportunities

Dislikes

No hike from past 3 years No promotion Variable pay is an issue

Work Details

Work policy: Any 12 days WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Brand name, if you want to get married this company name can fetch you good bride and groom.

Dislikes

No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Good working culture and good to start IT life, good exposure to technologies and learnings

Dislikes

Low salary, Rare hikes and job promotions,No incentives etc

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.

Dislikes

For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.

Dislikes

The challenges are career growth, salary perks and promotions will be delay.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

I have change company and grout my crayer and improve my skills and build my career objectives

Dislikes

Grouting my skills and improve my skills and build my career objectives good position

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has work-life balance and work time flexibility.

Dislikes

There are no hikes, promotion, learning and growth. Most of the time you will be sitting without work or with irrelevant work.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great Learning experience, amazing exposure and campus facilities

Dislikes

The enabling functions are extremely understaffed and there's immense work pressure and lack of work life balance.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

I think other than events and campus nothing is good about Infosys I didn't enjoy it much bcoz even after working for 4 years if your salary is still 3.7LPA idk what to say. Makes no sense. Progression and promotions are so nonsense system

Dislikes

To retain projects they renew contracts by reducing the amount and cutting employees from the project which leads to lots of work year on year on one person.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Company culture is good ,work environment is good campus is great.

Dislikes

If you are a fresher and don't move to other company early your pay will be measurable and your work loaf will increase.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The campus and the sports activity zone are great. I never got a chance to play though, always busy with work.

Dislikes

Work culture especially in my project, I cannot say this about other projects but I heard it was more or less the same.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

ECC guest house and campus which is very peaceful and beautiful place.

Dislikes

Salary breakage is worst and they are never disclose this before joining, also they are talking about process but its always change as per the requirement and if you do mistake manager are directly gives you warning and job threat like I will fire you.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good for experienced employees who are looking for work life balance instead of high salaries.

Dislikes

Hike is very low. Not as per the industry standards. Not good for freshers and people with less than 5-6 years of experience.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Dislikes

The team leaders and managers are the worst. Even if you have leaves, you're not allowed to take them. When asked why, I was told that there was not enough people despite everybody being present at work. Worst company to work for besides Byjuus. No work life balance. Management is incapable of understanding employees.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

2 way cabs for night shift employee Salary on time If you are in electronic City campus then you will like gym, and ball game area.

Dislikes

The management is pathetic. If you are a good looking girl then this place is heaven for you. The manager will give you promotion and hike and everything. If you are honest and hard working guy then this place is not for you. The HR there is just for the namesake, they won't even pick up the call The night shift allowance is worse, you can't even get a pair of jeans from Zudio with that allowance. They ask you to come on time but they become blind if we are extending the shift. The yearly hike that they will provide is 1% pr 2% without shame. The CEO is asking to work for 70 hrs but not ready to provide the salary on that level. If you are stuck in Infosys and your project is good then it is ok, if not then try to change the project or change the company. I left without having any offer in my hand and after that I got another organisation which is way better than this shit company....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

If the project doesn't suit you, you do have backup projects, Learning portal is good

Dislikes

No process,no culture,from joining to your release,the processes will harrass you. The managers don't care once u join a client project

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.