Infosys Senior Customer Service Associate Reviews

Likes

Job security is great If you want to learn new technology you are always given a chance and lot of learning opportunities

Dislikes

No hike from past 3 years No promotion Variable pay is an issue

Work Details

Work policy: Any 12 days WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

nothing good to talk about Infosys apart from its infrastructure

Dislikes

not at all a good company, no good pay no recognition no benefits nothing for the employees, never they will value your efforts and work done , in my 8 years I have not got any good experience from infosys

Likes

Brand name, if you want to get married this company name can fetch you good bride and groom.

Dislikes

No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Good working culture and good to start IT life, good exposure to technologies and learnings

Dislikes

Low salary, Rare hikes and job promotions,No incentives etc

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.

Dislikes

For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.

Dislikes

The challenges are career growth, salary perks and promotions will be delay.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

I have change company and grout my crayer and improve my skills and build my career objectives

Dislikes

Grouting my skills and improve my skills and build my career objectives good position

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has work-life balance and work time flexibility.

Dislikes

There are no hikes, promotion, learning and growth. Most of the time you will be sitting without work or with irrelevant work.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Campus is really good.

Dislikes

Do fall for HR promises. he will no where be in the picture once you are onboarded. They will promise you lot of things before joining but nothing in reality. Lots of hidden items which will not be exposed during your inititial salary discussions. you will end up lesser than what you are earning. They are't transparent. Collegues are so experienced within this organisation where they are not Agile nor ready to accept any changes....Read More

Likes

Apart from skill development, there has been nothing so far.

Dislikes

Everything problem, no proper project, no proper facilities to sit if you want to go office you have to chase your seats via application otherwise you will get seats, if you don't go office they wont approve your timesheets so LOP. Initially, they ill say they have all project post on boarding even if your IL employee they ill put into BPO projects which will start by 10PM to 5AM. no promotions no appraisal from the company if you ask about appraisal manager will say its the company's decision. if they decided not to give appraisal or promotion then what is the use of filling goals and other stuff? it's all joke in this environment, this is only for selected regions people and who don't want to work or maintain the dignity in work place....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work-Life-Balance : Infosys is known for promoting a healthy work-life balance, allowing employees to manage their personal and professional lives effectively. Brand Reputation: Infosys has a strong brand name and reputation in the IT industry, which can be beneficial for career growth and opportunities.

Dislikes

Salary and Compensation , Limited opportunities for career growth and promotions within the company

Likes

nothing

Dislikes

They have started new initiative wherein they are ruining appraisals of Jl6 employees and throwing them out.CIS unit is most corrupt.Job security is a myth and lot of politics is their.Dont join Sps account as DM is targetting people based

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

From a fresher perspective, the campus, the exposure to IT world is a great experience and you can learn with infosys learning platform lex. It's a great start.

Dislikes

From a fresher perspective, You will get project based on your luck or if you know someone in there who can pull you into their project. The growth is not much for fresher people. People have to leave the company after 2.5-3 years to grow. Because for the same amount of work, the market salary will be minimum of 3x times. Even for senior roles also, the hikes and all is bare minimum.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

WFH can be done, and it's not mandatory to go to office.

Dislikes

No proper hike, and communication part is the worse in my project and company. Manager don't even discuss about the annual rating and no proper feedback.

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

work life is so good, but for some projects it may be difficult but overall Infosys is a very good space to work.

Dislikes

no hikes, no increments, its takes lot of time for getting promotions

Work Details

Work policy: for some projects they ask us to work 5 days from office, for some they ask 3 or 2 days to work from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Clean environment.

Dislikes

Managers will screw you like anything to get work done. Basically infy quotes at low price and allocated less work force . So each has to work double the work hours to get the work done.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.