Infosys Customer Relation Officer Reviews

Likes

Job Security

Dislikes

Salary is very low as per market. No hike much. We don't get variable pay at least 50 Percent. If you get onsite opportunity then fine else we don't get much salary. No work life balance.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good facilities provided Good learning platforms

Dislikes

Too much pressure to middle management Supporting departments does not support delivery team. Support teams like finance, SQA or CCD goes by book and does not help for protect delivery urgency No work life balance. No increments

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like over in Infosys

Dislikes

Bad working environment, no appreciation and rewards for the hard work, tatol working hours is 10hr including buffer time for CAB Which is useless, No salary increment, favouritism, HR is responsive, NO compassionate given as per the promise, No Career growth , waste of time, need to survive for penny salary

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

They provide access to tools where you can learn and develop your skills.

Dislikes

No promotion, no recognition, no appreciation, no value for an individual. No work life balance. They don't care even if you die, they will still ask you to report to the office. They will make your life miserable as the day passes. Slowly and steadily you will start doubting yourself whether if you are capable of doing something ornot. They will never let you grow. No matter how hard you work, they appraise only to one who works as a spy for the management. Stupid work culture....Read More

Likes

It’s a good company to work. We can also maintain a good work life balance.

Dislikes

There are some politics in our project. And need to improve their actions on complaints. But overall infosys is a good company to work

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Brand name, if you want to get married this company name can fetch you good bride and groom.

Dislikes

No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Good working culture and good to start IT life, good exposure to technologies and learnings

Dislikes

Low salary, Rare hikes and job promotions,No incentives etc

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.

Dislikes

For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Job security is topnotch, but for a young talent who aspires to upskill in initial years, Infosys might not be what you're looking for.

Dislikes

No opportunities to upskill, hikes are hardly anything.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good exposure of work and work pressure

Dislikes

No hike even after 2 years accross all levels. Believes in lean team thereby increasing work pressure on all resources constantly. Expects resources to stretch and has no regards for personal life and work life ⚖️.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Rare but not absent onsite opportunities after you have proven yourself in the company for years

Dislikes

Heavily dependent on who and how your manager is, they can make or break your career. They would support you if they are nice people else they won't lift a finger. Employees are always addressed as 'resources'

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

None

Dislikes

The company blindly follows what client says, they do not consider the employee validations.Rude leadership and they use client appreciation to evaluate the performance of an individual no proper transition is given to new joinee and we are not expected to make any errors,no support from leadership for new hires.no work life balance.

Work Details

Work related travel: This is a desk job.

Likes

Work-Life balance is completely project dependent and organisation will not interfere much with stringent policies and petty politics.

Dislikes

Need to face the brunt of Top Management Politics for any internal project roles. Life will be smoother here if it’s client facing project roles, on the contrary, life will be miserable if you need to face senior management who’ll be seated idle in the company for decades without any job movement. Appraisal hikes don’t even beat inflation standards so be prepared to chase and sacrifice your lifestyle behind inflation average....Read More

Likes

1. Multiskills opportunity 2. Exposure with the new skills

Dislikes

I belive if infosys will again work on the 2-3 sectors then this one is that company where employees never want to switch it another one. 1. Hike/ salary + Benifits ( Cab Provides) 2. Promotions 3. Onsite opportunities need to increase and give a more feasibility to work with new technologies (I.e, if any employee are from the infrastructure and want to move with the development or ai then they can move easily) . I belive practical is the fastest way to learning anything without knowledge....Read More

Likes

Good job security, good infrastructure, quality food vendors.

Dislikes

No time to explore and use the facilities and event held in the campus. No hikes, or other compensations

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

nothing

Dislikes

I was recently selected for the Senior Associate Consultant role at Infosys, and I had high expectations for the opportunity. However, my experience has been very disappointing. After receiving the offer, I was asked to resign from my previous position as soon as possible, which I did. But just one or two days before my scheduled joining, Infosys suddenly halted my onboarding without providing any valid reason. My advice to those considering joining Infosys is: do not resign from your current job until all your documents are approved and verified. Infosys can unexpectedly withdraw their offer and provide unexpected reasons or excuses for rejection, leaving you in a difficult and uncertain position. This experience has been both unprofessional and disheartening. I hope Infosys rethinks its processes and treats prospective employees with more transparency and respect in the future...Read More