IGT Solutions is rated
3.4 out of 5 stars on
AmbitionBox, based on 97 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IGT Solutions is rated
3.4 out of 5 stars on
AmbitionBox, based on 97 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IGT Solutions Customer Service Executive Reviews
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97 reviews found
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Popular
Customer Service Executive in
Gurgaon / Gurugram
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Oct 2022
Likes
Nothing to like igt its too most worst company becuase of tl and manager hr .....in gurgaon ...suggent to not join this kind of stupid worst organization
Dislikes
Without reason hold salary and no one reply .if you ask then tell for the Salary deduction without reason . U cant expect support from any one management and senior . Senior comes with drink .
Human resources not help.
No one listen
Unprofessionalism.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jun 2024
Likes
There is just only few things like we got 2.5 Leaves per month, my trainer was good his name was RISHAB Saxena, in indigo airline trainer, he was very supportive and understanding person.
Dislikes
There is a lot of things I didn't like in IGT Solutions, My process was Indigo Airlines.
If I talk about cab facilities that was very bad every driver every day I saw them they were intoxicated every single day, 2 hours prior cabs arrived at home it's very waste of time for me, my management was very bad there were so many managerswho was asking the money from employees, there was no single TL who was supportive if I need any kind of leaves they just ignored never about to give that, my colleagues was also not good, there was no single system that is working properly it takes 20 minutes for login, that decreases my login hours, and there is no appreciation for that employee who do work hard, I was very disappoint from my process, that's why I gave the instant resignation, and now they are telling me that I have to submit 14000rs if I want a experience letter. they have 0% knowledge in indigo process manager, even they don't speak English properly, that was the worst process I have ever seen in my life.
Thank you
YASIR ALI...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Very pathetic, they will show you like you will get promoted after 1 year but they will make you nothing or line TL and line QA and promise you will make you on paper but all these is lie. They deducted salary without any proper reason if you asked about deduction they will make any non sense excuses
Dislikes
There is nothing to be like , they'll force you to work on week off also and on working they will force to extend the shifts
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Top IGT Solutions Customer Service Executive Interview Questions
Environment was very positive and attractive in the company
Dislikes
Internal job process is very low
Customer Service Executive in
Pune
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jul 2024
Likes
Good company
Dislikes
Nothing I felt it bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
There’s nthng to like about Igt never ever join that company they will remove you in 3 months only it’s seriously a worst worst company
Dislikes
Only dislikes only
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Amravati
Full Time
·
Voice \/ Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 May 2024
Likes
I would say salary coming is on time no delay and eco friendly wetheater supporting Tl's
Dislikes
I dislike that thing is salary is very low and provide only one wo
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2024
Likes
You get salary on time
Dislikes
Shift timings
Customer Service Executive in
Pune
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Mar 2024
Likes
Working environment is very energetic. Team leader was very supportive
Dislikes
Sometimes they ask to work for overtime without pay and not providing cab fascility
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
New Delhi
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Oct 2023
Likes
I had a very good time there and also I learnt a lot of things about the experience and the knowledge and everything. I am thankful that I am still here and work with them.
Dislikes
Transport system and the sitting area on floor are worst
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Sep 2023
Likes
Apart from Salary, Company will provide so many facilities like Retention, Cab facility and many more things
Dislikes
The management of some process is disgusting, If I am talking about IGT management it is wonderful but if I am taking about process management, I rate them 1 out of 5.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Jun 2023
Likes
I love the work environment in this company, luckily I got a good TL, who looks after his team need's everytime, a great guy who tries to understand everyone and the WFH culture I love it, hope it stays that way
Dislikes
I've been loyal in this company for past 2 years and it's sad that I'm getting any growth, little bit frustrated but I'm okay...I guess that's how life works
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 Aug 2023
Likes
Jut don't go there, this company is full of lies and poor management, agents are not happy at all, no job security, specially my process the so called "premium process of igt" Expedia.😶
Dislikes
Poor management, no resolutions of any problem related to employees, only employees have to adjust, incentive plan is designed such a way that only 5-10% people ca earn more than there in hand salary. So there is not need to work hard , be average, this is the only thing that this company deserves, transport issue, this company claims that they provide cab facility but they deduct some amount from our salary, no good company does that and even they deduct 100rs per no show.
First they are charging for our cab then they are again charging us if we are not boarding the cab, they just want to deduct money from our hard earn salary, pick up is of 2.5hrs earlier according to their policies but they don't stick to that as well they do pick up 3 hrs prior as well.
If u miss ur cab because u r working in the company, still they don't provide any cab if there is no seat left in remaining cabs, I have paid 500rs so many times to reach my home and guess what they deduct 100rs from my salary because I miss my cab becoz "I WAS WORKING IN THE COMPANY FOR THIS ORGANISATION"""""...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Feb 2024
Likes
I had a wonderful experience at IGT solutions and I will miss all the memories which spent there.
People also ask about IGT Solutions's Customer Service Executives
How is IGT Solutions to work for?
IGT Solutions is rated 3.4 out of 5, based on 97 reviews by employees on AmbitionBox.
IGT Solutions is known for Work-Life balance which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at IGT Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IGT Solutions?
According to AmbitionBox ratings, IGT Solutions employees rate its salary and benefits as 3.1 out of 5. You can know more about IGT Solutions Salaries at AmbitionBox
How is the work culture at IGT Solutions?
Work culture is rated 3.3 at IGT Solutions by 97 employees. While job security is rated 3.3 and work-life balance is rated 3.3 at IGT Solutions. Read detailed reviews by employees of IGT Solutions on AmbitionBox.
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IGT Solutions Customer Service Executive Reviews by Locations