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2 IGT Solutions Customer Service Executive Jobs

Customer Service Executive

0-1 years

₹ 0.5 - 2L/yr

Bhopal

200 vacancies

Customer Service Executive

IGT Solutions

posted 2d ago

Job Role Insights

Flexible timing

Job Description

IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, IGT employs more than 13,500 customer experience and technology specialists providing services to 75 marquee customers globally. IGTs global footprint consists of 19 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.

Please find below the Job description

Roles and Responsibilities: - Take ownership of customer issues, troubleshoot problems and see them through to resolution, escalate unresolved issues to the appropriate internal teams, collect prompt and accurate from customers, document knowledge in the form of resolutions articles, master the use of helpdesk software.

Premium Aviation Process: - Customer Service Associates (inbound voice) We require candidates who are Graduates or 12th Passed. Process - Customer service associates (No Sales/Voice Process)

Requirement: - Should be comfortable to Work from Office. Excellent Communication Skill in English (Mandatory)

Work from Office: - Shift timing - Rotational shift includes night shift ,6 days of working and one day week off(rotational)

Salary: - INR 12500-15500/-



Interested candidates can call on this number: - 9584886493

Nikhil Singh



Perks and benefits

Incentives (Starting from 3500/- to 5000/-) Cab Facility for Night shifts & Early morning shifts.



Employment Type: Full Time, Permanent

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IGT Solutions Interview Questions & Tips

Prepare for IGT Solutions Customer Service Executive roles with real interview advice

Top IGT Solutions Customer Service Executive Interview Questions

Q1. What is BPO? Tell me about social media ?
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What Customer Service Executive at IGT Solutions are saying

3.3
 Rating based on 112 Customer Service Executive reviews

Likes

There is just only few things like we got 2.5 Leaves per month, my trainer was good his name was RISHAB Saxena, in indigo airline trainer, he was very supportive and understanding person.

Dislikes

There is a lot of things I didn't like in IGT Solutions, My process was Indigo Airlines. If I talk about cab facilities that was very bad every driver every day I saw them they were intoxicated every single day, 2 hours prior cabs arrived at home it's very waste of time for me, my management was very bad there were so many managers..Read More

  • Salary - Bad
  • +6 more
Read 112 Customer Service Executive reviews

Customer Service Executive salary at IGT Solutions

reported by 515 employees
Lock Unlock
₹1 L/yr - ₹5.4 L/yr
At par with the average Customer Service Executive Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.7k employees
66%
65%
71%
65%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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IGT Solutions Gurgaon / Gurugram Office Location

View all
Gurugram Office
Headquarter
InterGlobe Technologies, 2nd floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurgaon Road, Dhundahera Gurugram
Haryana 122016

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